Grand Hyatt Shanghai
What We Love
- Wowing it up—way up—as part of Pudong’s iconic skyline
- 57th-floor swimming pool, one of the city’s highest
- The world’s longest laundry shoot; air buffers slow the sheets on their almost quarter-mile drop
- Soft jazz lilts up the 33-story atrium (just try not to crane your neck)
What To Know
- Taxis and nearby subway notwithstanding, Pudong can be a hike to tourist sites
- Book a River View room for vertigo-inducing vistas of the Bund and beyond
- Rooms are amply sized for an urban hotel
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The 555-room crown to the Jin Mao Tower, Pudong’s 88-story post-modern pagoda offers plenty of reasons to stay in the clouds. The tricked out fitness/pool/spa complex and nine restaurants and bars, including the Cloud 9 cocktail den on the 87th floor, are chief among them. Late-arrivals will appreciate the 24-hour Art Deco-style Shanghainese bistro. Room decor is contemporary corporate with bits of flash: minimalist headboards, crackled red lacquer walls with Yang-dynasty poems scrawled in gold, and, in the large marble bathrooms, clear glass sinks and deep-soaking tubs. You barely need those sick floor-to-ceiling views to remind you you’re on top of it all.
In the Area
Symbolic of Shanghai’s ascendant status, Pudong (literally “East of the River”) is an epicenter of heady excess, from Asia’s longest underwater tunnel at the Shanghai Ocean Aquarium to the 100th-floor observation deck at Shanghai World Financial Center, Mainland China’s tallest building. In 2014, the Shanghai Tower will leapfrog it by an additional 140 meters. Farther afield, Century Park is the city’s largest lung, Shanghai Disneyland’s Enchanted Storybook Castle will eventually be the world’s grandest, and when coming from the airport, you might as well travel 268 mph aboard the Shanghai Maglev, the world’s fastest train in commercial service.
How to Get There
When I switched on the kettle, power went off. Despite assurance from Guest Services, nobody came to attend while I had to get ready in the dark including going to toilet, shaving, shower. Could not make tea, could not iron, could not use dryer! Not the standard of service, I have been used to from Grand Hyatt.
Conveniently located, nice clean spacious rooms. Food is always excellent. Staff is what I expect from a five star hotel courteous without fawning. The gym is excellent. Easy access to Metro and walking distance to several big malls.
Nice rooms, beautiful views, friendly and responsive staff. I've stayed there many times and will stay again. If you can get a river view room it is one of the best views in Shanghai or Pearl tower and looking across the river to The Bund. The Piano Bar is very nice and a nice setting for a couple to chat and enjoy the live music. On one visit, the room had obviously been smoked in by the previous customer even though it violated house rules as the hotel is smoke free, I was immediately given another room without question or delay.
This was my first time staying there as I normally do no stay in Pudong, and I was a bit disappointed by the overall experience.
Hyatt certainly has a good standard, but this particular property shows its age.
Service was good - but not out of the ordinary; rooms comfortable - but not memorable; facilities just about right - but nothing differentiating.
The access is through a sky lobby, not unlike many Hyatt and Park Hyatt, requiring extra time to circulate back and forth.
It is conveniently located within Pudong (walking distance to IFC).
I spent several nights in the Grand Hyatt (my second stay) during a business trip to Shanghai. This hotel is an excellent choice for business travelers who have meetings in the Jin Mao Tower or IFC, as you don't need to venture outdoors to reach those offices if the weather is bad. The hotel is within walking distance of other Lujiazui destinations as well, and is close to the Line 2 Metro station (also accessible without going outdoors). About a 45-60 minute taxi ride to Pudong Airport (add more time for rush hour).
My hotel room was very comfortable and had good Internet access. The hotel was kind enough to put a bowl of fresh fruit in my room after a couple of days, but didn't provide a fruit knife to slice or peel it. The breakfast buffet had a very good variety of Western and Chinese options. I tried the pool and jacuzzi once but unfortunately it was too close to closing time and the jacuzzi was being drained already.