4.5
Very Good 1455 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Traditional Chinese medicine treatments (along with massages and pedicures) at Qin the Spa
  • Attentive service — especially when it comes to families
  • Long indoor pool (and nearby whirlpool) on the fourth floor
  • Panoramic views of the city from higher floors

What To Know

  • An extra charge applies for yoga and tai chi classes in the fitness center
  • The 25th floor is for couples only
  • Great sunset views during cocktails in the executive club — but there's a membership fee to belong

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Hip Luxury Modern Suite property home cottage living room bed sheet

Overview

Bustling Shanghai sleep with four restaurants, an indoor pool and splurge-worthy spa

The Lowdown

A sleek highrise in the center of the city, this 422-room property offers a sample of the best of Shanghai — excellent dim sum and Cantonese fare at Si Ji Xuan, teriyaki featuring local ingredients at Shintaro, a front-row seat to the action on Weihai Road from Café Studio, and reflexology, acupuncture and holistic treatments at the I Ching-themed spa. Upstairs rooms rise above the Shanghai bustle with deep soak marble tubs, iHome docking stations, flatscreens and DVD players. When you’re ready to venture away from the gourmet restaurants and posh gym, the multilingual concierge can arrange tours of the historic old city.

In the Area

Within walking distance of the People’s Square, the Shanghai Museum, and the Shanghai Grand Theatre, the Four Seasons could not be more centrally located right in the city’s cultural hub, the Puxi district. When you’re done strolling and sightseeing, it’s a 15-minute walk to fabulous shopping on Nanjing Road (high end boutiques are on Nanjing West Road, with bookstores lining the pedestrian section of the street) and Huai Hua Road. Early risers should head to Jing An Park to watch locals practicing tai chi. Afterwards, cross the street to visit Jing An Temple, which has been a peaceful respite in this chaotic city for almost 800 years.

How to Get There

Four Seasons Hotel Shanghai
500 Weihai Road
Shanghai, 200041 China

Reviews

4.5 Very Good 1455 Reviews
World Class Experience
Reviewed 5 days ago

From arrival to departure, you are treated like royalty especially if you are discovered by Billy Yin, the Guest Relations Mgr. He and his team have a unique ability to create a very comfortable experience.

The best experience in Shanghai
Reviewed 6 days ago

One of the best Hotels in Shanghai. Staff very friendly, bar, lounge, spa and fitness, rooms with very high quality. Located in the business area of the city, one hour (by car) form Pudong Airport, near one of the main metro stops.

To visit Family in Shanghai
Reviewed 1 week ago

So..... just a little tired in the bedroom, but.........Oh my, what a great location for shopping and visiting local attractions!!!!! DO NOT book anywhere near the Bund!!!!!

Just across the road is a fantastic BRAND NEW MALL!!!! Everything from Tom Ford through to Tesla!!!!

Lastly, you will not believe the staff, so friendly, from the Housekeeping through to the wonderful concierge, let me explain, I’m a huge Manchester United fan, SORRY!!!, we arrived the morning after the epic PSG game, the concierge found a Sports Bar that was willing to do a repeat of the game for me that morning!!!! BEAT that!!!!

Seriously great Hotel, do not look elsewhere!!!!!!

I know.I’ve mentioned them before but,the staff, cannot do enough for you!!!!!

One word of warning.........the Espresso Martini’s are to die for!!!!!!

Terrific service, great location, our new Shanghai favourite
Reviewed 1 week ago

Admittedly my wife, son and I were slightly reticent about booking a weekend stay in The Four Seasons, Shanghai - we wondered why the room price seemed to be a bit lower than the competitors. We needn't have worried however - we had a fantastic weekend, and were really really impressed by the quality and care of the service. At check-in we were offered tea, and my son was given a soft toy, his own child's toothbrush, slippers and dressing gown. Throughout the stay we were made to feel like valued guests - at the health club, assistance was offered to help my son blow-up and fit his armbands correctly for swimming, a small problem with the room safe was dealt with promptly and with the minimum of fuss; and a special mention to hotel manager Budi who ensured our morning breakfast exceeded our expectations. Staff seem to have a good system in place so everything flows smoothly - no chaotic running around of serving staff falling over each other that you may see at many other hotels in China. I appreciated being given a large coffee pot at breakfast, instead of asking/waiting/asking again/waiting again for cups of coffee to be brought over. Breakfast was plentiful, varied and fresh, with enough options for both western and Chinese tastes.
Our room had everything I would expect in a 5 star hotel - automatic curtains, Illy capsule coffee machine, a well-fitted spacious bathroom with L'Occitaine products, a comfortable bed, and international TV channels, although there are no dedicated kids cartoon channels... something to easily remedy?
If I were asked for any other small negative points, I probably concur with other reviewers about the beer prices - 75rmb (before tax) for a small Heineken beer in the hotel bar is rather steep. And bear in mind that if you are traveling to the hotel by car, you'll be faced with a 120rmb per day parking fee (car parking charges are not uncommon at other hotels in Shanghai, but we've stayed at places which have waived the fee).
The location of the hotel is excellent- line 13 metro across the road and within 7 minutes walk of line 12 and line 2. Its less than 10 minutes walk up to Nanjing West Road with big stores, and directly opposite is the new HKTaiKoo shopping mall which has loads of good shopping (including Disney and Lego stores for kids) and eateries such as Zizzi, and the biggest Starbucks Roastery that I've encountered in China.
All in all, we highly recommend The Four Seasons, no matter your reason to be in Shanghai - competitively priced, superbly located and with a very high standard of service.. we will be back again in the future

a good stay
Reviewed 1 week ago

it is nice 5 stars hotel in a very good location in Shanghai. Generally everything is in good conditions, although you would expect more in the Wellness and Gym Area.
It is weird and a scandal a Four Seasons is using copies in the guestroom and public areas like Flos lamps copies.