Very Good 1200 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The Jetsetter rate includes a welcome drink, non-alcoholic drinks from the minibar, evening snacks and drinks at the Andaz Lounge (6-8 p.m.) and all-day tea, coffee and soft drinks
  • Central location amid the buzz of Xintiandi and Huaihai Road
  • Contemporary style with fast, fuss-free amenities
  • Colored LED lighting allows you to personalize the mood of your room and bath

What To Know

  • A 15 percent service charge per night will be collected at the Jetsetter checkout
  • Book a room facing Xintiandi for great views of the ancient rooftops
  • Artworks and uniforms are created by local designers, adding to the authentic "neighborhood" experience
  • The Andaz afternoon tea combines Chinese tea and French pastries
  • 24-hour fitness center
  • Free WiFi


  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Hip hotel in a historic ’hood, with an LED-lit pool, an all-day bistro and downtown views from jigsaw-cut windows

The Look

On the edge of historic Xintiandi, now a hipster haven where fancy boutiques and cocktail lounges occupy redeveloped shikumen (stone gate) houses, the Andaz Shanghai is a futuristic hotel with impressive downtown views from jigsaw-cut windows. Stepping into the lobby, with its soaring glass walls and hanging slatted steel pods, makes for a thrilling contrast to the surrounding sycamore-lined streets. Hyatt’s first Andaz hotel in Asia offers all the on-trend, fast-track perks you’d expect of a latest-generation hotel brand. Forget the check-in desk; guests are greeted at a welcome “pod” by cheery, iPad-wielding “hosts.”

Bed and Bath

The caramel-colored, wood-heavy rooms are sleek and minimalist. The headboards, which spread across the back wall, are covered with swatches of rich embroidered silks, adding a welcome pop of color. Speedy (and free) WiFi, an iPod dock and LED mood lighting satisfy the tech-savvy, while the free minibar and local candies satisfy the peckish. The spacious bathrooms are clad in jagged stone; it’s like bathing in a very luxe cave, complete with underfloor heating, high-tech Japanese toilets, and lush Lorenzo Villoresi bath products. Even more fun are the translucent bathtub and sink, which glow in your choice of LED mood light colors.


Hai Pai, an all-day Chinese bistro, serves home-style Shanghainese dishes and is an impressive addition to the area’s substantial dining scene. The alfresco seating bordering Xintiandi offers a great vantage point for people watching on a sunny day. Start the day with a dainty pastry at Eclair and finish it with a cocktail at the two-story Xuan Bar. The Optime Spa has an indoor heated lap pool with blue LED lighting, a fitness center and a juice bar, as well as 10 rooms for holistic treatments that incorporate traditional Chinese medicine techniques.

In the Area

There’s no shortage of luxury brand shopping in Xintiandi, but for more affordable souvenirs by local designers head to Shanghai Trio. The Xintiandi Style mall showcases smart Shanghai-based fashion brands, including La Vie, Uma Wang, Ch’in and Heirloom. Local gourmets wait for hours outside the tiny, fluorescent-lit diner opposite the Andaz for a taste of Lan Ting’s famous home-style Shanghainese fare. If you’re hungry for a truly authentic Shanghai dining experience, put your name down for one of the six tables. The menu is in Chinese, so best bring a local friend or have an Andaz host recommend his or her favorite dishes. For a more accessible meal, try the legendary xiao long bao dumplings at Din Tai Fung in Xintiandi.

How to Get There

Andaz Xintiandi Shanghai – a concept by Hyatt
88 Songshan Road
Shanghai, 200021 China


4.5 Very Good 1200 Reviews
Great Experience
Reviewed 2 days ago

Everything about this hotel was excellent. The staff was extremely helpful to me who was traveling in China for the first time. They arranged transportation as well as dinner suggestions. They also accommodated some changes to our itinerary as well. Great Experience!

exciting experience
Reviewed 2 days ago

We just completed a round the world trip - three continents. My favorite hotel was the Andaz Xintiandi in Shanghai. The lobby is unique and welcoming. The rooms are very comfortable. The bathrooms are fun - shower water drops from the ceiling, toilets offer amenities. Be sure to get the breakfast option - the buffet is huge, diverse and tasty. Other shops and neighbors and a subway stop are nearby.

Great location, but not the service
Reviewed 5 days ago

I'm staying at the hotel for about a month and the service this hotel provides is not on par with its name. I have all my packages and take-out deliver to the front desk. A couple of days ago, I ordered some medicine online for delivery. Upon arrival, the concierge called me and asked me to pick it up. Since it was late at night, I had already showered and in bed, I asked them to bring it up to my room. However, I was told:"We are currently very busy with other customers and can't bring it up to you. Please come down and pick it up yourself." by a guy from the concierge. I asked him when they would be less busy and he told me that they will be busy for quite a long time with other customers so that they can't bring it up to my room at all, and asked me to go downstairs to pick up the medicine myself for the second time. Because I was sick and needed the medicine that night, I had to change and went down to the lobby to pick it up myself in the end.

I'd say that was very poor service for a hotel like this.

Shanghai Excellence!
Reviewed 5 days ago

Excellent hotel and sure to recommend. Good location for neither too congested nor far away.
High quality facility and smooth customer response.
My first push is morning buffet which I can recommend one of the top three in China.

Nice suite
Reviewed 6 days ago

Stayed in a suite (1717) which is very large and has its own private exercise bike.
Reception was professional and quick.
Had a nice gym with all the normal gear and also a spin bike with clips.
Pool small but ok for sculling.
Nearest metro is 3 blocks away.
Rooms have a coffee machine.
Lights and drapes are controlled by an iPad.