4.5
Very Good 7173 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The Jetsetter rate includes a welcome drink, non-alcoholic drinks from the minibar, evening snacks and drinks at the Andaz Lounge (6-8 p.m.) and all-day tea, coffee and soft drinks
  • Central location amid the buzz of Xintiandi and Huaihai Road
  • Contemporary style with fast, fuss-free amenities
  • Colored LED lighting allows you to personalize the mood of your room and bath

What To Know

  • A 15 percent service charge per night will be collected at the Jetsetter checkout
  • Book a room facing Xintiandi for great views of the ancient rooftops
  • Artworks and uniforms are created by local designers, adding to the authentic "neighborhood" experience
  • The Andaz afternoon tea combines Chinese tea and French pastries
  • 24-hour fitness center
  • Free WiFi

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Hip hotel in a historic ’hood, with an LED-lit pool, an all-day bistro and downtown views from jigsaw-cut windows

The Look

On the edge of historic Xintiandi, now a hipster haven where fancy boutiques and cocktail lounges occupy redeveloped shikumen (stone gate) houses, the Andaz Shanghai is a futuristic hotel with impressive downtown views from jigsaw-cut windows. Stepping into the lobby, with its soaring glass walls and hanging slatted steel pods, makes for a thrilling contrast to the surrounding sycamore-lined streets. Hyatt’s first Andaz hotel in Asia offers all the on-trend, fast-track perks you’d expect of a latest-generation hotel brand. Forget the check-in desk; guests are greeted at a welcome “pod” by cheery, iPad-wielding “hosts.”

Bed and Bath

The caramel-colored, wood-heavy rooms are sleek and minimalist. The headboards, which spread across the back wall, are covered with swatches of rich embroidered silks, adding a welcome pop of color. Speedy (and free) WiFi, an iPod dock and LED mood lighting satisfy the tech-savvy, while the free minibar and local candies satisfy the peckish. The spacious bathrooms are clad in jagged stone; it’s like bathing in a very luxe cave, complete with underfloor heating, high-tech Japanese toilets, and lush Lorenzo Villoresi bath products. Even more fun are the translucent bathtub and sink, which glow in your choice of LED mood light colors.

Beyond

Hai Pai, an all-day Chinese bistro, serves home-style Shanghainese dishes and is an impressive addition to the area’s substantial dining scene. The alfresco seating bordering Xintiandi offers a great vantage point for people watching on a sunny day. Start the day with a dainty pastry at Eclair and finish it with a cocktail at the two-story Xuan Bar. The Optime Spa has an indoor heated lap pool with blue LED lighting, a fitness center and a juice bar, as well as 10 rooms for holistic treatments that incorporate traditional Chinese medicine techniques.

In the Area

There’s no shortage of luxury brand shopping in Xintiandi, but for more affordable souvenirs by local designers head to Shanghai Trio. The Xintiandi Style mall showcases smart Shanghai-based fashion brands, including La Vie, Uma Wang, Ch’in and Heirloom. Local gourmets wait for hours outside the tiny, fluorescent-lit diner opposite the Andaz for a taste of Lan Ting’s famous home-style Shanghainese fare. If you’re hungry for a truly authentic Shanghai dining experience, put your name down for one of the six tables. The menu is in Chinese, so best bring a local friend or have an Andaz host recommend his or her favorite dishes. For a more accessible meal, try the legendary xiao long bao dumplings at Din Tai Fung in Xintiandi.

How to Get There

Andaz Xintiandi Shanghai – a concept by Hyatt
88 Songshan Road
Shanghai, 200021 China

Reviews

All good except...
Anita C

Stayed four nights here on holiday with my husband. We booked the room on the hotel website where the room rate was better than the others. We're given a room on a high floor with the view of Xiantiandi. We enjoyed the size of the room especially the round table with chairs. The lightings in the room was quite new-age. The hotel offers some freebies: morning pastries and all-day coffee/tea at the reception area; happy-hour drinks and snacks at the lounge; and in-room non-alcoholic drinks and snacks. All pretty cool... except 1) the Japanese restaurant in the hotel - we ate there after 8 pm. Service was not warm and the house wine was bad. Food was so so. The worst was that they charged for a cup of ordinary Japanese tea which was usually free in other Japanese restaurants! 2) we arrived the hotel at about 1:45 pm on the first day but was given a room only after 3 pm - rather rigid! 3) service in general can be warmer and friendlier.

First and best Andaz in China and you should not miss it
Seb X

It has been six years ago since my first stay at Andaz which is always my favorite choice of stays at Shanghai centre. The location is good and the front office team is capable of offering the best experience as always. I spent a few nights at the Langham close-by, but I do like Andaz a lot. For the past few years, I spend hundreds of days and nights here. And I managed to relocate my Shanghai office from Pudong CBD to a building within walking distance from the hotel. It is a good pleasure to catch up with fiends at the lobby for fun and business; the tea and food are great. Look forward to the new bar, gym and swimming pool.

Comfortable hotel in central location with very helpful staff
KarenL991

The hotel is located a short few minutes walk to many nearby malls and the French concession area which has quaint buildings, restaurants and bars. It's really central so taking a cab to sights like the Bund or Yuyuan is just a short ride away. Cabs were not expensive so the 4 of us took cabs rather than the metro. Distance from the airport is about 1 hour.

The reception staff were great although they didn't manage to put our 2 rooms on the same floor. They were helpful with food recommendations and even helped us make reservations. There were also fruits and a coffee machine for guests to help themselves to.

Room was large and clean. Some amenities were only available upon request which was fine as they probably wanted to reduce wastage but I pity the staff who probably had to make more trips to deliver those. Wifi was intermittent. We downloaded a vpn app so we could continue using whatsapp and Facebook but be aware that their wifi and vpn will not work together. They said it's local legislation so don't blame them but if you must use whatsapp or any apps banned in china, get your own data plan.