Wyndham Vacation Resorts Great Smokies Lodge
- Free WiFi
- Golf Course
- Handicap Accessible
- Parking On Site
When you stay at Wyndham Vacation Resorts Great Smokies Lodge in Sevierville, you’ll be next to a golf course and minutes from Sevierville Golf Club and Sevierville Convention Center. This family-friendly resort is within close proximity of Eagle’s Landing Golf Club and Floyd Garrett’s Muscle Car Museum.
Make yourself at home in one of the 199 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided on a limited basis.
Spa, Wellness & Premium Amenities
Be sure to enjoy recreational amenities, including a complimentary water park, an outdoor pool, and an indoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Food & Drink
Satisfy your appetite at one of the resort’s 2 restaurants. Buffet breakfasts are available for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
How to Get There
First off, we stayed on the third floor in one of the 2 bedroom suites. Immediately noticed what looks like BLACK MOLD on the bathroom air vent!!!! Although I am not an expert, I'm pretty sure that means the entire air conditioner unit in that room should be remediated for black mold. Second issue, poorly maintained unit. There is clearly water damage in the master bedroom shower, and dried white substance all over the cabinet. I guess the cleaning people missed this. There is peeling off the walls. Poor patch job in the master shower area, I guess there was a leak from upstairs. The air conditioner unit & water heater is in the master bedroo. When that turns on sounds like an airplane going off. There is rust or mold growing on the intake vent. You can hear everything in the room above you, kids stomping their feet, doors slamming, parents yelling at their kids. Sounded like a little romperroom or daycare center above your head during the wee hours of the night. When we toured the timeshare presentation, they showed us the beautiful presidential suite that has a water stain on the ceiling in the dining room. Then they told us we can own a portion of this amazing palace which includes the maintenance fees of course. After seeing the condition of the room just baffles me. What are they fixing? Better off just staying in a cute cabin off the resort.
I was suckered into one of those deals, 4 day 3 night special for $200. Seriously, it was the best vacation we could have had! My kids had a blast swimming in the different pools, playing mini golf, and playing at the parks. Our room was pretty nice. It was 1 bedroom with a king bed, living room with a pull out couch, dining room, bathroom, kitchen, and had a washer and dryer. We were actually able to come home with clean clothes! Next time we are in the area, we will be staying here again!
On our 1st day of vacation in the Smokies, my family had decided to visit a small grocery store in Gatlinburg to stock up on groceries for the week. At the exit were 2 people representing Wyndham Marguaritaville Resort/Hotel in Pigeon Forge. The location was in "The Island". The people were actually recruiting tourists to go through a 120 minute (2 hours) presentation in exchange for tickets of our choice for 2 shows for only $20.00 per person. We looked at the list of shows and were very interested in 2 particular shows. Hmmm...not bad. As we were talking to "Teri", she even threw in free tickets to the Anakeesta for all of us and ride the Large Ferris wheel in the Island. WOW! WHAT A DEAL! Let me get this straight. Just for 20.00 a person (There were 2 couples), we would choose 2 shows, get admission to Anakeesta, and ride the ferris wheel however, we would also have to go through a 2 hour sales presentation. Teri confirmed that was correct. We made in perfectly clear that we only are going because of the ticket deal. Teri said that was fine. We agreed, signed up for the next morning's presentation at 9:30am. We stood in her presence while she called and confirmed our selection of shows. We chose the Pirate Show and the Comedy Barn. After her phone confirmations, she accepted our money, wrote out the vouchers to all promised events. She also gave us a written letter stating that there would be no high pressure sales and the presentation would last 120 min. The next day, we arrived promptly. We checked in and waited for the presentation to start. Coffee and water were offered. We waited for about 15 minutes, and then we were greeted by "Tom", the sales rep for Wyndham. Tom was very nice. He led us upstairs to a large room, with lots of tables. Music was blasting over the intercom. Tom led us to a table and immediately started talking about Timeshares and the benefits of having one. He had a list of questions to ask us referring about our past yearly vacation times. The music was very loud, and when you have other people in the room, it becomes very loud. I had a hard time hearing Tom. After about 10 minutes later, he puts a credit application in fro t of us. I immediately, said there is no way he will receive a credit application from me BEFORE seeing the product. I slid the application back across the table. He continued talking to us and Marguaritaville. After minutes later, we were led to different room with others for a slide presentation. The guy that did this presentation seemed to have has a dozen cups of coffee. He was talking fast, jumping up and down, etc. After the presentation, we were led back to that loud room, back to our original table. Tom talked about everything but the price. We asked could we see a unit, particularly a 2 bedroom. Tom talked some more, then finally agreed to show us a unit. As we walked through some corridors, I instantly noticed, dirty dishes and glasses sitting outside some doors. In my opinion, dishes and glasses on the floor turn red me off. Why not put them on a cart? When we reached a unit to tour, there were others in the same unit touring. This unit was a very small 1 bedroom. A bedroom, a sitting area and a bathroom. A very small sink was on one side of the sitting area. No kitchen. The balcony looked out into the Island courtyard. Loud music from the waterworks was playing! Lots of noise, lots of people! The balcony was very small. Perhaps, if I was a single young person, who likes to party a d have a great time, this might be for me. Tom led us to another unit. This ti.e was just one room and a bathroom. Of course, a very small sink in the bedroom. This was very very small. Seems like very small hotel room. To. Led us to the rooftop swimming pool. It looked nice. We weren't able to walk around, just peered through the glass. That was the end of the tour. What no 2 bedroom to look at? No was the answer. Tom led us back to the room with the loud music. He started his sales pitch. I immediately did not hold back. I told Tom that I was not impressed. I've stayed in better places. I outlined all the things that didn't fit for me. I told Tom that I was only here to get the tickets and this timeshare was not for me. I wasn't rude but I wanted to be honest. Tom turned to the other couple in my group, which consisted of my brother & his wife. My brother asked repeatedly how much? There was some hesitation, then Tom pulls out this sheet. $50,000. A deposit of $10,000 will make a MONTHLY payment of approximately 700. Plus the maintenance fee. OH! You can stay at any Wyndham location all over However there will be an additional 279.00 transfer fee. I was floored! My brother said "No" to Tom 3 times explaining his reasons. Tom looked at my brother and asked, "where did I lose you?" My brother replied, "you never had me." Tom signaled to his supervisor. He came over using the same lead questions as Tom. The supervisor offered $25,000. A special offer for making the deal today! My brother looked straight at him and said, "I have already told Tom no and explained my reason. I'm saying for the 4th time no." The supervisor left the table. I looked to see the time on my cellphone. We were there at 9:30 now it's 12:15. What happened to the guarantee of 120 minutes? Finally, we were asked to go to another table to do a survey. There was only one survey question. It was related to Tom. Then this guy started a sales pitch. We all said, no. We were only here for the tickets and we had said that up front. We were shown to the elevator and was told where to pickup the tickets. As we were walking out with all ticket vouchers in hand, I noticed the time being 12:30. We were there for 3 hours and I feel, we were presented with very high pressure selling. We all we wondering about the quality of our tickets. We attended the Pirate Show. We had excellent seats and a great time! We attended the Comedy Barn, 5th row center stage. Wonderful seats, great time. We rode the ferris wheel at our leisure. And we had free admission to Anakeesta at our leisure. So all in a if you want a good deal on some tickets, be prepared to sit through a long high pressured sales presentation.