RiverStone Resort & Spa
- Free WiFi
- Parking On Site
With a stay at RiverStone Resort & Spa, you’ll be centrally located in Pigeon Forge, convenient to Patriot Park and Dollywood. This family-friendly hotel is within close proximity of Big Top Arcade and Fantasy Golf.
Treat yourself to a stay in one of the 136 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with queen sofa beds. Rooms have private balconies. Kitchens are outfitted with refrigerators, stovetops, and microwaves. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including an indoor pool, a lazy river, and a spa tub. This hotel also features complimentary wireless Internet access, an arcade/game room, and wedding services.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Planning an event in Pigeon Forge? This hotel has facilities measuring 3600 square feet (334 square meters), including conference space. Free self parking is available onsite.
How to Get There
The pictures do not lie, this can be a beautiful place to stay. But, as you get a bit older, comfort is a factor.
The bed was bouncy and hurt our lower backs and hips from day one. The table in the kitchen area was rectangular and very high, like in a bistro setting. The chairs were unusable. They were high also. The chair cushions were so thin, you could feel the metal frame that supported the cushion that you sank down into. My wife's legs started going numb. We had to use the sofa and chair to sit and eat in. The dishwasher would not work. And the hot water was not really hot. If you want to swim in the pool, you have to leave the building and walk through the parking lot. Quite a walk if the weather is not ideal. The balcony is very small and the screen door was messed-up.
Overall, we would have preferred to stay in a place more 'together' with better beds and that included a hot breakfast with your room. Having an inside access to the swimming area would be preferred also.
One last thought. For this price point, I really felt like we were paying for the looks rather than a nice place that was designed for convience, comfort, and value for the customer. Uncomfortable beds(X), unusable dining table and chairs(X), appliance that didn't work(X), hot water(X), swimming pool you won't use because of outside distance and especially if the weather is cold or rainy(X), and no hot breakfast easily accessible nor included(X).
These are some reasons why some places are always booked-up and some places, like this one, have availability.
You deserve better.
If you are with a group or having an extended stay this is the best option. Our two bedroom condo had 2 king beds plus 2 pull out couches. Fantastic and quiet accomodations. If you have kids they can be inside while adults sit on the screened in porches.
On the last day of a weeks trip I decided to stay at this location
We didn't arrive from Virginia till gone 6pm as traffic was bumper to bumper
On arrival at reception I had to sign my life away which wasn't very pleasant.
The room itself was very nice lookin over the river.
The price for one night was very expensive maybe because I booked ony a few days before we arrived
The fact that myself and wife didn't arrive till late we didn't get full value for money
Please check any markings as ours room 453 had many marks on the floor
There was an indoor swimming pool which was still being used gone 11pm.
To some up I would say this hotel/spa is more appealing to families and not ideal for only staying one night as you will be charged $40.00 for cleaning duties
I traveled to Pigeon Forge for an overnight trip with my elderly parents. The 3 bedroom condo, on the river was perfect. There is a nice kitchen/dining/living area. The master bedroom is spacious with a huge bathroom. The other bedrooms are smaller and share a bathroom. The lobby always has fresh coffee and tea. Later in the morning, cookies and delightful muffins are available to guests.
The staff is very friendly and when they overbooked us initially, they made it right by giving us a free night's stay. They called within a couple of days of the error and told us there was a cancellation and they now had availability. They didn't have to do this. I appreciated them going the extra mile to remedy the initial error.
The resort is located behind Dollywood's Stampede (formerly Dixie Stampede), close to the Parkway.
We hope to return to this resort to make more family memories.
My family and I enjoyed our four night stay here. It is convenient to everything. The amenities were not lacking at all. Everything we needed was there in our room. The shower wasn’t as amazing as expected but was pretty good. The bed wasn’t as comfy as I thought it would be, but then again, no bed is as comfy as your own. Our room had a washer and dryer which I loved. I came home with clean laundry rather than loads of dirty laubdry. There is no daily cleaning service so you have to tidy up each day. If you need fresh towels, you will need to wash them or exchange them, which I wa okay with. There is plenty to do even if it’s cold. Pay a visit to the spa. There’s an indoor pool and a bounce pad. It was too cold for us to visit the lazy river. We had a river view and you can actually walk down to it if you like. The place is pet friendly. We would definitely go back.