Margaritaville Island Hotel
What We Love
- An island-inspired hotel in the Smoky Mountains, with a spa discount certain days of the week
- Your discount on spa services, Sunday through Thursday
- The Island, a retail complex, entertainment center and mountain village
- The coastal-inspired cuisine and cocktails at the hotel’s three restaurants and bars
What To Know
- Parking is a 15-minute walk away, but valet is available for a fee
- Some rooms have views of a highway
- Location near a busy shopping center means occasional heavy traffic
Sip margaritas in the mountains at a beachy hotel in the heart of Pigeon
Forge. This Smoky Mountain town is known for its recreation,
entertainment and southern hospitality, and Margaritaville Island Hotel
is the kind of island escape you’d expect to find on, well, an island.
With St. Somewhere Spa, offering sea-inspired treatments, several
restaurants and bars that serve handcrafted cocktails and coastal dishes
and beachy décor in the lavish cottage-like guestrooms, this stay will
have you ordering another round like you’re lounging by the waves with
your toes in the sand.
Indeed, winner of a TripAdvisor
Certificate of Excellence, this hotel brings paradise to the peaks – and
it really is an island, of sorts. You’re on The Island, a retail and
entertainment center where dozens of restaurants, rides, shops and
attractions call (including a 200-foot-high observation wheel). But even
with all the nearby activities to see and do, this Margaritaville hotel
will have you feeling so laid-back, you may just want to kick your feet
up, veg out like you’re Jimmy Buffett and order up your next fruity
cocktail – on the rocks.
Rustic touches and sleek furnishings turn the
hotel’s guestrooms into mountain-cottage retreats, with features like
stone fireplaces, private balconies and granite vanities. There’s also
still a bit of tropical-inspired flair, like pops of beachy color.
Choose from a river view and a king, with a Jacuzzi in the bathroom, or
double queen – each with your very own Margaritaville Frozen Concoction
Maker, since it’s always 5 o’clock at Margaritaville.
dining spots and bars – including the famous Margaritaville Restaurant –
are great escapes for a tropical cocktail, sea-inspired entrée or quick
snack. Changes In Latitude Lobby Bar is the ideal spot for a ceremonial
margarita, or sip and sunbathe at Chill Bar, located at the rooftop
pool, with cold drinks and light fare.Margaritaville Restaurant
serves up more tropical-paradise-inspired fare, with handcrafted
cocktails and coastal cuisine, like fish tacos and LandShark Lager Fish
and Chips that will make you want to dig your toes in the sand. The
surrounding Island retail and entertainment center is also home to more
than a dozen other restaurants.
Spa at the Margaritaville Island Hotel features six treatment rooms, a
nail bar, calming rooms for custom water therapies, a retail shop and a
full-service salon with a makeup bar and spray-tan space. Signature
favorites, like the Lost Shaker of Salt Glow and Lime Margarita Mani and
Pedi treatments, create a beachy escape while you’re here in the Great
Smoky Mountains, and the aromatherapy of lime, eucalyptus, citrus and
coconut will also temporarily transport you to a different destination,
somewhere on a tropical island, with the sea crashing.
Smoky Mountain destination, Pigeon Forge is a southern playground full
of attractions, theme parks, theaters and dining. Experience the
one-and-only Dollywood, where the shows are just as thrilling as the
rides. Take a short drive to Gatlinburg, one of TripAdvisor’s top travel
destinations of 2016, a charming town that’s lined with quaint shops
and novelty attractions. Known for its outlet malls, Pigeon Forge is a
retail-lover’s dream, so leave some time to shop.
How to Get There
We stayed during Spring Break with a 7 and 8 year old. We opted to go back to this hotel because the first time was so awesome - see my previous review. This time, it was not so awesome. There were a lot of issues. And this time we brought my inlaws, because we were so impressed on our previous stay.
We stayed for the entire Spring Break week commencing Saturday. We arrived around 3 pm. Our room was not ready, but check-in was not until 4, so we figured not a big deal. We waited on dinner, the pool, everything. We did not get into our rooms until 6:30 p.m. because they had housekeeping issues. When we went to look at the pool, housekeeping were addressing empty rooms. It was the nicest day of our vacation, and we couldn't get situated until after dinner. I think the management should have directed their housekeeping to clean rooms for waiting guests, rather than empty rooms. There were many people who checked in after us, who were given keys right away. Unfortunately, we were not so lucky.
Then during the week, after being out of the room all day hiking, etc, and arriving back to our room around dinner time, on two separate occasions, our rooms had not been cleaned. No explanation either time, just an oops, and a "how'd that happen". This posed an issue as these nights we were planning to eat dinner in our room. This prolonged our dinners as I had to call for housekeeping to come do what should have already been done.
Because of the above, it seemed to me, the desk staff was not as friendly, welcoming nor fun. I understand that they had issues with their housekeeping, but I just wish I didn't feel like such an inconvenience, or thorn in their side. For the prices we paid, which were considerably more than the previous time we stayed, with less amenities, I guess I just wanted more. This was my one vacation to not have to make the beds, to have carefree dinners, relax at the pool, etc. and these points were compromised. Although the hotel offered a very slight discount incentive, I felt like my family was unwanted and an inconvenience. This was not how I felt when we stayed the previous time.
PS - Just as a general tip, there are no reciprocal rights with the other Margaritavilles in the area.
MARGARITAVILLE: PLEASE DO NOT RESPOND WITH YOUR STANDARD: "Thank you so much for choosing to stay with us during your recent visit to Pigeon Forge. We are so glad you had a good time and appreciate your comments. Please accept our apologies regarding your issue with check in and housekeeping. We hope to see you again in the near future! Fins Up!" It's annoying. It's clear you probably don't read the reviews if this is your standard response for people who are dissatisfied. DO SOMETHING ABOUT IT rather than your canned response.
Not a newlywed place to go but a nice place to go for a little fun. Its in a great location. Depending on your room selection, you may have to walk about a mile or so to the pool and other little places by the hotel. Everything is in walking distance though.... restaurants and other tourist areas.
Our recent stay was fabulous, like always. Hotel is clean and staff is friendly. We have stayed in every type of room they have available and have never been disappointed. The Penthouse suites are exceptional in every way and very suitable for family and friends, and also our favorite. Huge wrap around balcony for these suites with comfortable seating for just relaxing. All of the rooms are large and decorated in the Margaritaville theme. Beds are super comfortable!
Other rooms have choices of river view, fountain view or village view. We prefer fountain or river view. We have stayed multiple times and always the same remarkable service and impeccable cleanliness. Can't wait for our return trip this fall:)
Terrific hotel! Amazing location and great quality. This is our third year in a row and plan to be back for a fourth. Ask for a village view. Kids love it. The only negative was the housekeeping was horrible. Zero effort to clean the room or even make the bed. Overheard other guests making the same complaints. The hotel and rooms were clean, so that is not an issue. If this issue did not occur, would have rated it 5 out of 5.
The essence of travel ball comes down to family, memories, and fun. The hotel was very conducive to the needs of our entire baseball team. The rooms were clean, and the atmosphere was inviting and summarizes the experience of the area. Our team enjoyed the indoor pool and would have taken advantage of the other amenities if the weather permitted. Overall the location was excellent. Also, the location was great and less than 1.5 miles from the Ripken park.