Hostal Nicolas de Ovando Santo Domingo – MGallery Collection
What We Love
- Located in charming Old Town Santo Domingo
- Pool and fitness center
- Cigar bar with local cigars and cocktails
What To Know
- Near the National Pantheon, National Palace, and U.S. Embassy
- Internet access is available
- Gourmet French fare at on-site La Residence
- Free WiFi
- Parking On Site
- Room Service
Set in the heart of Old Town Santo Domingo where hip bars and restaurants are sent in historic buildings, Hostal Nicolas de Ovando offers 104 rooms and suites in a colonial or contemporary style. Colonial rooms have canopied queen-size beds, high ceilings, and original stone window benches for looking out at the city. If you’re looking for a more modern sleep, book the sunny (smaller) rooms in the contemporary annex. On-site restaurant La Residence combines French tastes and preparations with an international flair, and the Ciabo Bar directs you to the finest Dominican cigars, the perfect accompaniment to a Caribbean rum.
In the Area
History buffs love Old Town Santo Domingo, as it’s truly the New World’s first town. It is home to one of the new world’s first streets (Calle Las Damas), its first fortress (Ozama fortress), the stunning Catedral Primada de América, El Alcázar de Colón (Diego Columbus’ house) and El Museo de las Casas Reales (Museum of the Royal Houses). At the latter, find a museum in an original Spanish Palace with tons of exhibits outlining the area’s colonial heritage.
How to Get There
Very nice hotel in the Colonial Zone. Great service, great pool and great mojitos.mThe rooms are excellent, good shower, good beds. Value for money, not expensive for what you get. Concierge is very helpfull.
Hotel is located in a great area and our group had a great experience. Jerika Blanco, who works at the front desk made our experience particularly enjoyable. She provided recommendations on restuarants, sightseeing, night life, and day trips. Jerika not only made our stay at the hotel better she made our vacation to the Dominican Republic better.
Restful stay with perfect walking distance to downtown. Outstanding food and service, especially the breakfast buffet. The staff was incredibly helpful and friendly, especially Eudy Castillo who took good care of our every need.
Had a business meeting, the concierge, front desk and all staff were very Cordial and helpful. I will recommend this hotel for both pleasure and business trips. Can't beat the location and prices were very reasonable.
Excellent location. However, management needs to pay attention to detail and staff needs training, it seems there is no communication between the FD and the Restaurants.The rooms is just plain and not inviting. the refrigerator in the room was hot and smell, the furniture is a build out cabinets no warmth at all. The bed is horrible, ended up with a back aid. Need to spend money on new towels, TV is just horrible is better without one. Amenities (Soap, shampoo and other way too cheap!) nothing special about the room.Saturday morning around 7:30 AM there was a loud noise coming from outside, learned later that someone was repairing a flood in the court yard!Bathroom towel hooks broken, had to connect my computer and telephone charges in the bathroom, learned later there was a power strip behind the bed, however it was impossible to reach. Did not understand why have an empty basket in the room? it seems that is was for in room amenities or Service Bar?? there was a ticket for "Servi Bar" but nothing is the room.Ventilation was really bad, the room had a horrible smell. when made the reservation was never told that breakfast was not included, try to change it every day and it was an impossible task. Never got it right! breakfast staff was great!! in fact I will give the staff a five star for trying, specially since there was no management presence to resolve my issues. During check in front desk asked me to sing a blank credit card voucher, this is against the new credit card private policy. leaving an open credit card at the desk is an invitation to credit card fraud. they told me that is was an accounting policy?? this is not allowed my new credit card companies and is against new regulations. Do not understand why is needed when the hotel already got an approval code for an estimated amount.I travel to the DR on business twice a month and will never go back to this Hotel. Staff is friendly and trying however it seems that there is no communication among staff.No one from the Management Staff tried to reach out and fix my issues.This is a one star hotel at best.... I will put it in the same category as a Quality Inn hotel in the USA. However, I have seen Quality Inns Hotels with better service and room quality/amenities than this Hotel.this hotel has long way to go!