4.0
Very Good 1815 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Modern Suite property scene cottage condominium

Overview

Location

With a stay at Barceló Santo Domingo, you’ll be centrally located in Santo Domingo, walking distance from National Theater and close to National Museum. This casino hotel is within close proximity of Museum of the Dominican Man and Museum of History and Geography.

Rooms

Make yourself at home in one of the 216 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with onsite massages and facials. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite to eat at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 8 meeting rooms available for events. Free valet parking is available onsite.

How to Get There

Barceló Santo Domingo
Maximo Gomez-Esq 27 de Febrero
Santo Domingo, 10203 Dominican Republic

Reviews

4.0 Very Good 1815 Reviews
3 but easily could've been a 5
Reviewed 5 days ago

Okay, I will try to be as objective and fair as I can be with this review. the reason why I gave it a 3.7 is display below point by point.
Cleanliness = 5. Pristine to the point, sanitation dept was really on top of things, it was incredible to see how clean the place was.
Wifi was okay, it reached all the way to the pool area, no complaints on that end.
Food was good, not great, the restaurant is a bit expensive compared to other places, but sometimes quality instead of quantity (especially if you are from another country_) helps.
The pool area was nice, the pool looks good, not that deep which is great for family kids etc.
Here are the 2 issues I did encounter with the hotel. we upgraded to premium, then after the 2nd day, they change the closing Jacuzzi hours from 11 pm to 5 pm, prompting me to cancel the 7 days I was going to use the Jacuzzi, to me that was false advertising. Also, got charged, told I was going to get refunded whatever days I didn't use it for, and it still the 8th business day and no refund has been made.
The other thing I started to have a problem with was, I and my brother were being questioned about our stay at the hotel, 4 different times and days we were questioned about what room we staying in etc. We both felt this was somewhat discriminatory and prejudice since we are born and raised in DR but live in USA, yet other people who were seen as American or tourist weren't being questioned that as we were.
That rubbed us the wrong way since we felt we were being polite, respectful and kind with some of the employees there.
Overall it is a nice hotel, I didn't have as a good as an experience as I wish I had because to me the treatment is important as other topics and amenities the hotel can bring.

Not for business trip
Reviewed 1 week ago

The hotel is nice if you go on vacation, is well located, has a casino, sushi restaurant, the breakfast is good, the rooms are nice but the wifi is terrible I could not work or send emails had to give internet from my phone to my computer, the hotel decoration is a little over the top for my taste but is not that bad, the check in was a little slow, since my trips are mostly business I don't think I would stay again but if you are on vacations you might enjoy staying in this hotel.

Zaz B
Reviewed 2 weeks ago

Very good hotel, personnel very nice, mainly M. Bautista at the reception. Internet very slow, so it was bad for business in my case. My room had a communicating door and the sound isolation was really bad, so I heard everything that was going on in my neighbord's room. I should have asked for change at first day, but I thought it would calm down, what did't happen :( But overall, nice, clean and good food hotel.

Great hotel but internet Wi-Fi terrible
Reviewed 3 weeks ago

First time and hotel ia good nice breakfast,food and so on. Room is ok ..smells a little moisture but fine .p, but worst thing and for me most Important is the wi if speed..could not work with Pc or iPad after 8 pm. Signal is low and below demand . How an hotel for business has such a bad sign.?! If not changes will not ever come back .sorry but this is it..😠😠😠

Short visit - Premium rooms are the best
Reviewed 3 weeks ago

Recently i stayed for a night there and i booke the superior premium room. Premium area is the best so be sure to book it. You get breakfast, snacks, wine and beer plus a Jacuzzi area on top of the hotel. Room are spacious and the location is recommendable since you can go anywhere from there. Piano Bar is also nice and comfy. This is a place i would stay again.