What We Love
- Financial district location near San Cristobal Hill and the presidential palace
- Choice of four restaurants, with grill favorites at 2920, Italian fare at Pasta & Basta, and Japanese fusion at Temple
- Top fitness amenities, including an indoor swimming pool, well-equipped gym and spa room
- Staffed business center is open from 7 a.m. to 11 p.m.
What To Know
- Request a room in the newer Club Tower for a more modern style, separate lobby and updated amenities
- There’s a fee to use the fitness center (around $8 per session) and WiFi ($20 per day)
- Pets are not permitted
- Light sleepers should request a high-floor room away from busy Avenida Vitacura
- Handicap Accessible
- Parking On Site
Overlooking Avenida Vitacura in Santiago’s buzzing financial district, the InterContinental Santiago is a 377-room business traveler favorite set in three high-rise towers. The two main buildings have a traditional style, from a light-flooded lobby with a stained glass ceiling to simple guestrooms done in beige shades. In contrast, the Club Tower has a more contemporary look, with a vertical living wall garden in the small lobby and a modern slate and cream palette in the 81 guestrooms. On the dining front, guests have their pick of grill favorites at 2920, Italian fare at Pasta & Basta, and Japanese fusion dishes at Temple, as well as a hearty breakfast buffet each morning and room service that’s available 24/7. There’s also a low-lit cocktail bar, Benatino, where the standout drink is Santiago’s signature pisco sour. For active types there’s a well-equipped gym (staffed Monday to Friday from 7 a.m. to 9 p.m.) and indoor lap pool, while spa lovers can book a massage in the single treatment room.
In the Area
In Santiago’s central financial district, the hotel is within walking distance of the cafés and boutiques that line Avenida Providencia, as well as the big brand stores at the Costanera Center mall. For a culture fix, the city’s sculpture park and Bicentennial Park are a short walk down Avenida Andres Bello, while the presidential palace, Plaza de Armas and National Museum of Fine Arts are clustered in the city center, just a 10-minute taxi ride away. For a slice of local life, head to boho Lastarria and wander the the tree-shaded streets, and book in advance for a table at Casa Lastarria, an artsy spot in a grand 1930s building. Save a morning for checking out the beautiful gardens and buildings and monuments in Cerro Santa Lucia Park.
How to Get There
I was in Santiago 12 years ago ,it was extremely nice ,clean and safe .Now sadly it is heavily polluted ,there are traffic jams everywhere ,it took 1 hour play to get from the airport .Not able to go downtown due to riots .Hotel was very average ,even though we were on a very high end tour with Hurtigruten we were put up in a very small room ,no pass to pool or exercise center .The bar was expensive ,breakfast was ok .I would not recommend it ,nor would I recommend Hurtigruten ,very disorganized compared to Cunard or seaborne .
I was pleased to be staying at a reputable chain after two weeks on a mine. However, when I got to my room, the bathroom was filthy. My room was changed immediately and I got a nice apology note, but having been up since 03.30 to travel to Santiago I was unimpressed. I was also astonished that only one telephone in both rooms I was in worked, and the sets dated from the 1990s.
Colleagues and I used one of the meeting rooms, and the bathrooms were totally unacceptably dirty - completely unhygienic. I will spare you the details. I overheard a woman complaining about a dirty bathroom at reception too.
The hotel is showing signs of wear and tear (scratched paintwork, damaged doors, etc.). Extremely ordinary breakfasts for such an expensive hotel - we had more choice in a small rural hotel in Peru.
On the upside, the staff are really wonderful and almost all are bilingual, and the service is excellent. Clearly the problems lie at a managerial/supervisory level.
I’ll be trying the Hilton when I’m in Santiago next year.
A few weekends back, I was on my way back to my hotel after grabbing some drinks with friends nearby when my phone died. I entered the intercontinental to get some directions and the staff (Gonzalo in particular) was incredibly helpful! Even offering to call me a taxi to my destination. I really appreciated the help and definitely recommend the staff, especially Gonzalo for for their friendly nature and support !!
Thanks again !