4.0
Very Good 995 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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Overview

Location

A stay at The Cheshire places you in the heart of Richmond Heights, convenient to St. Louis Art Museum and St. Louis Zoo. This 4-star hotel is within close proximity of Mildred Lane Kemper Art Museum and Washington University.

Rooms

Make yourself at home in one of the 108 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. A complimentary English breakfast is served daily.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Richmond Heights? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Extended parking is available onsite.

How to Get There

The Cheshire
6300 Clayton Rd
Richmond Heights, MO 63117 United States

Reviews

4.0 Very Good 995 Reviews
Still No Improvement
Reviewed 5 days ago

Stayed here again on business and still no improvement in the quality of the hotel. Still rundown and beat up despite management responding to my last review. Furniture falling apart and dirty. Leather splitting. Furniture scuffed. Scratches everywhere. No light switch in bathroom so if you go to the bathroom in the night you can't turn on or off the light.

Wasn’t expecting a lot; my real rating 4.5
Reviewed 1 week ago

So we booked this 4 Star for it approximately to the zoo but mainly do to 4 stars rating. After booking we read a few bad reviews and were a little concerned. After two nights we were pleasantly surprised.

We pulled in around 7pm on a Thursday and there wasn’t much going on. No valet outside. What turned out to be a hotel employee was walking by about the time I was walking to the front door. He went in first and propped the door back open as I walked in behind him. Just enough so it didn’t shut. That just made my concerns about this place worse. What 4 Star hotel almost shuts the front door in a guests face!!

The front desk was courteous and called a valet over to get our vehicle. As I walked out one had already greeted my wife and was taking the car around back.

The decor of the hotel was great! My 4 year old loved it. Didn’t notice anything dirty like we had read. The room was slightly musty but my wife didn’t notice and I didn’t again once I turned the ac down. The room was clean and updated. There was a large chair/built in ottoman that my daughter slept on. We had to request sheets and they arrived within minutes.

There are 2 places in the parking lot to eat. One is a upscale restaurant that we didn’t try. The other was a bar style down in the basement. It was loud but a really cool place. They set us in a booth. Not a great place for kids but my daughter didn’t mind. Pizza was excellent! Great beer list too. After finishing, my wife and daughter went up to the room and I stopped by the bar by the front lobby. It was hopping! Incredible place and bar staff was fast and friendly. This quickly became my favorite hang out. Loved the live music and I visited with both bar tenders and quickly lost track of time.

The pool was open but still to cold. Outdoor only. The morning breakfast was great. Fresh juices, donuts, toast, eggs, fruits, and more. They had staff maintaining it and you could eat outside or in. We did both.

In all, it was a great stay. Maybe better without the kids. We plan to come back with other couples in the future but wouldn’t rule out bringing kids. They need to work on that front door service!! Everything else was fantastic. Oh... zoo is roughly a mile walk. Across 1 busy street and it’s all trails the rest of the way to it.

My rating 4.5 so I rounded up.

Quaint, but.....
Reviewed 2 weeks ago

Great location, close to everything. The Cheshire really does have the appearance of an old world hotel. The continental breakfast was very good. For those reasons I give it 2 stars, but the housekeeping was next to none. The room was dusty and don’t even look under the bed! In mid May the pool was not open. Outside in the courtyard things were broken and dirty. The valet, the front desk staff were all pretty disinterested. We stayed 3 nights. They made up one bed one time. No towels were left without asking for them.

Welcoming, Unique Experience
Reviewed 2 weeks ago

I have stayed at The Cheshire twice now and will continue to use it when I'm in town. Everyone from the valet, cleaning staff to front desk staff are extremely friendly, welcoming, and accommodating. Each room is named after a different author, poet, etc. There is unique, antique decor throughout the hotel. The hotel even has it's own custom candle scent which is available for purchase. The hotel is dog friendly and they keep dog treats by the front desk. They had a well-stocked breakfast everyday with Kaldi's coffee. There is also a Starbucks on the premises. I used the business center to print some items. The gym is reasonably equipped for a hotel gym. I did not use the pool but there are little cabanas that one could use. The staff quickly brought a fridge to our room without issue upon check-in. I wouldn't say that this is the most spotless hotel I've ever stayed in, but I wouldn't say it was filthy or overly dirty. Oh, and the bath towels are amusingly quite small.

Cubs/Cards weekend
Reviewed 2 weeks ago

Close location to downtown St Louis. Quaint and charming medieval type theme although I think they are trying to go more for English and author theme. Rooms were clean. Only issue was one room no AC and the second room had no AC flow to the bedroom due to dividing wall in the way. It was a hot day so asked to be moved and they said all rooms were like that. Not true. We asked for fan twice. It never arrived. Was advertised as 4 Star. I would give it a 3.