4.5
Very Good 9577 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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sky water chair Beach Sea Nature Coast shore

Overview

Location

With a stay at Sandals Ochi Beach Resort All Inclusive in Ocho Rios, you’ll be on the waterfront and minutes from Coconut Grove Shopping Village and close to Turtle Beach. This 5-star resort is within close proximity of Mahogany Beach and White River Reggae Park.

Rooms

Make yourself at home in one of the 529 air-conditioned rooms featuring refrigerators and iPod docking stations. Plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 16 restaurants, or stay in and take advantage of room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include limo/town car service, express check-in, and express check-out. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

How to Get There

Sandals Ochi Beach Resort All Inclusive
Main Street
Ocho Rios, Jamaica

Reviews

4.5 Very Good 9577 Reviews
Great and not so great for us
Reviewed 2 days ago

Came here for a friends wedding that was perfectly handled. We stayed in the honeymoon bungalow for price and we wanted club level i guess because we got certain perks. Do not stay in these rooms! They are tiny and if you want space to move around the fabulous four poster bed (it was truly awesome) then book another room. A friend stayed in the main house and had room to walk around the bed. With club level the service was over the top fantastic, a call a day to make sure our needs were met except when we called the day before we left to have our fridge restocked , never happened...the food is fantastic it matters not where you eat but don’t expect to be able to grab a snack in the evening anywhere on the lower part of the hill. its all sit down reservation restaurant in the evenings. We did get a pizza one afternoon that was fantastic, wood fired and they let me toss my own. We went to mystic mountain and wanted someplace to just grab a bite and couldn’t find anywhere that didn’t have a waiting list or to take the hop. Ohh the hop, half of our friends were on the top and we were at the bottom which was great for us because we didn’t have to take a bus to the beach. Breakfast buffet was at our end and evening buffet was at the other. They run every 20 minutes but it was not for us...please keep this in mind if you’re going with friends. So the food...not a single bite of anything that wasn’t delicious, steak and lobster and the room service jerk chicken wraps are a must. Take advantage of all their restaurants if you can because the quality is above and beyond. We’ve stayed at 5 all inclusives in mexico and never had the same quality, but.... more convenience. It all depends how you roll. If you like to “plan” dinner every night then this is the place for you. If you plan nothing in advance like us, dont stay here. The beaches are awesome and the lifeguard on the party side (ocho beach side)spent his day keeping the beach immaculate! The people here go over the top to make you smile and have a good time. We only stayed four days and i concluded that it’s like disneyland, you could stay two weeks and not experience everything they have to offer. If you haven’t heard of club mobay DO IT! Youve blown money on dumber things...they escort you through customs past all the lines both ways and give you a place to hang out drink and eat while youre waiting for your flight or shuttle. I give this place five stars and us three for not staying longer to understand the property better and not planning more excursions and activities that sandals had to offer!!

Stay next door at SRP
Reviewed 2 days ago

*note* we visited only for one evening, as we were staying at SRP>
This is definitely a resort for the younger, party crowd. We went over to see "Mama" sing at the Speakeasy (Rabbit Hole) and she is amazing! BUT, the resort is huge, and fairly crowded. The drinks were ok, but not great. Fortunately they were included.

The biggest "offputting" thing was the sheer size of the place. There are three sections, and I was told it has about 1500 guests at any one time. Originally we had planned to visit several of the restaurants, but after seeing it the one night, we decided not to go back. Ever.

Very disappointed!
Reviewed 2 days ago

I had high expectations for a Sandals resort having heard such good things, and being my first ever trip to the Caribbean/Sandals I was really excited to get to Jamaica and experience all that Sandals had to offer.
Having spent the best part of 21 hours travelling I was extremely pleased when we finally arrived. We were welcomed with drinks and a cool towel to freshen up while we waited to be taken to our room, the staff were friendly and it seemed like it was going to be the start of a fantastic holiday.
Unfortunately it started to go downhill pretty quickly. It turns out we had been dropped off at the wrong part of the resort. We had booked for the seaside resort but had been dropped off on the Hillside, meaning that after 45 mins of waiting around we had to be escorted to the seaside resort. Once there we had another 40 mins of sitting around until we were finally escorted to our room. Our concierge was very friendly, and showed us everything in the room, but the first thing that struck me was how tatty the furniture was. Doors hanging off the main unit. The drawers were sticking (they subsequently collapsed but more on that later), the toilet was blocked meaning I had to contact reception and await a plumber to come and unblock it, and this was all within the first hour of being in the room. The shower was also at best a fast trickle. The handle would come off, and the basin taps leaked over the counter.
On our first full day we decided to stay by the beach directly outside where we were staying. We set up on the loungers and were all set for a nice relaxing day. Until........the reps arrived. We were then purposely woken up and felt like we were being hassled into taking part in salsa dancing and beach Olympics. All we wanted to do was be left alone to relax yet it took a lot to get the reps (playmakers) to just leave us alone. None of this is mentioned in any brochure or on the Sandals website. It comes across as an idyllic haven where you can relax. At one point the playmaker made loads of people move their loungers just so they could play their games which I felt was wrong. If Sandals want to have these type of things going on then stick to one part of the resort and allow people the choice rather than hassle people to take part in things when they want to relax. Thankfully we ended up finding a pool where the playmakers were less inclined to hassle so much.
We noticed that there was a large amount of work going on around the seaside resort. Pneumatic drilling being the most annoying for the whole two weeks we were there, as well as decorating, people sawing and hammering right next to one of the restaurants while trying to have a peaceful lunch. It subsequently turned out that this was all because there was to be a Travel Agents awards ceremony at the resort. Whilst this may have meant some alternative entertainment was put on, we should have been informed of this. The main beach was lost for a day due to a stage being set up. On the Hillside the main pool was out of action for 2 days meaning everyone pilled into the seaside, which was an inconvenience for both anyone on the seaside due to lack of space, and those on the Hillside having to travel down to the seaside to be able to use the beach/pools. There was a large number of single people (Travel agents) now in the resort, all happy to get drunk and attempt to 'hook up' for want of a better description, which is wrong for a couples resort. We even spoke to one of the agents who said she felt sorry for the people who had booked. If i'd have known about this, along with all the work being carried out i'd have gone to another resort. At no point did Sandals inform anyone of what was going on.
Back to the room and the furniture. In the second week, whilst getting ready fro dinner, my partner said she couldn't open the drawers to get some clothes out. After much pulling and pushing I managed to open the drawers only for the top one to collapse. I reported this to the concierge who told me someone would come to have a look. Needless to say no-one arrived and I couldn't be bothered to chase this. I eventually managed to just about fix the drawer enough to be able to use it.
Twice during the stay part of the ceiling in the main lobby of the seaside tower collapsed due to water leaks. On one of the occasions this was next to the pool tables. There was a man up a ladder next to where myself and my partner were playing pool. The man pulled down part of the ceiling causing it to smash on the floor and shower my partner with bits of soggy plasterboard. Not one person apologised. If they had wanted to do this then they could have asked us to move. It was after this that I started looking closer at the resort and you really can see how tired it is.
The 'state of the art' fitness equipment is tatty and worn out, dirty, covered in god knows how many hours of people's sweat.
If you book any tours to do activities outside of the resort then be prepared to pay well in excess of what you should if you did it yourself. We did them purely out of convenience. But when you're paying an elevated rate I don't expect to then be expected to tip everyone. I understand that the activities are run by outside companies, but everyone wants a tip. Sandals should be paying more to these companies to avoid guests being expected to pay tips to everyone that so much as says hello to you.
One small positive was that some of the staff were very friendly and did appear to be concerned that you were having a good holiday. You are encouraged to go on an online portal and compliment anyone who has made you feel like they have gone over and above. That said I heard a rumour that those people do get additional bonus' if they receive a compliment so a small part of me does wonder if it's all put on just for a good review. Perhaps i'm being more sceptical than I should be here.
All in all we had to just make the most of the holiday rather than be consumed with disappointment. But when you pay £4700 for a Hotel you expect much better. I should have been sad about wanting to go home, but after my experience I was looking forward to going home.
Would I recommend Sandals Ochi? No. This is at best a 4* resort. Would I recommend Sandals? I don't know. Maybe other resorts are different but at this stage i'm in two mind about whether or not i'd visit a Sandals again. We went to a 5* resort in Mauritius 3 years ago and it was far nicer. The only downside was that they only had 2 restaurants, so my main reason for going to Sandals was the range of restaurants and bars meaning we had more variety throughout the 2 weeks. Especially as we didn't have the option to dine outside the resort. If I were to visit another Caribbean island that allowed me the safety and options to dine in or out of the resort then I'm not sure I'd choose Sandals. All in all this place was poor value for Money.

Kathryn P
Reviewed 3 days ago

Leaving after a fabulous stay at this resort for 2 weeks, stayed in butler resort lovely butlers Christine and Ramone looked after us, cannot fault any staff at this resort, entertainment guys ( javada/Dennylee, fun beautiful people. Sade serving us at the great pool, never forgot what we drank! Kelly’s on the Dock, Tanisha, Wayne, Trenton, thank you guys for being wonderful members of staff! Rabbit Hole, the beautiful Crystal and

Best staff on earth but could use a couple improvements
Reviewed 3 days ago

This was our first all inclusive trip along with the first time to Jamaica. It is hard to rate the property alone...but the entire experience.
I booked on line and attempted to reserve both the flight and resort. Once I selected the room and flights, that is when the issues began. I selected a first class flight and received an e-mail that the rooms were booked but not the flights. The price listed would be $1200.00 more than the posted price for the flights. I spent over 2 hours on hold and decided to book the flight myself. I ended up paying an additional $300 more than anticipated for each of us.
The flight was excellent and when we arrived in Montego Bay the Sandals crew greeted us with drinks and food and the 90 minute ride with Cheapskate Charlie was a blast.
Check in was smooth and the room was nice. However the maintenance workers gathered below our window every morning so it was tough to sleep in.
We visited many of the 15 restaurants during our stay(The Italian Place was closed)...some with terrific food some just ok. service was always top notch and the staff we met during our stay really wanted the guests to have a great experience.The lamb dishes at Neptune and Le Gormond were the best dishes we had. The White Chocolate party was so well organized and was the best entertainment of the week. The beach was beautiful and clean as could be. Pizza was tasty too.
I had cigars on the dock each night and met the staff of Kelly's Dockside. The cook sent out dessert one night and appetizers another.

Beside the issue with booking and the noisy maintenance guys below our window, i would rate this a 5 star place even though it was our first "all inclusive"