4.5
Very Good 2383 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The rate includes buffet breakfast, a la carte lunch and a la carte dinner
  • Location next door to Machu Picchu makes visiting the heritage site a snap
  • On-site hot tub has mountain views
  • Innovative, gourmet Peruvian cuisine using home-grown produce
  • Massages and yoga sessions help muscles relax post-hike
  • The hotel stocks a telescope and digital binoculars for stargazers and birdwatchers

What To Know

  • The Lodge is up the hill from Machu Picchu town and the Aguas Calientes train station, and is only accessible via public bus; there are no taxis going to the Machu Picchu complex
  • Property is about 8,200 feet above sea level, so guests often feel effects of the high-altitude
  • Only 2,500 people are allowed entrance to the Machu Picchu complex each day, so book tickets in advance; the Lodge can also arrange for guides
  • Check-out time is 11 a.m., but a day room is available for those departing by a later train
  • The daily buffet lunch at Tinkuy is open to non-guests and can fill up quickly with hungry park visitors
  • Members will be charged a 18% IVA tax by the property upon check-in that is exempt to foreigners of Peru. To avoid this fee, be sure to provide documentation at the time of check-in
  • A mandatory $315 New Year's Eve Gala Dinner charge per person for those staying on December 31 will be collected on property

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Kids Club
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Belmond Sanctuary Lodge in Machu Picchu, you’ll be in the mountains and minutes from Temple of the Condor and Machu Picchu. This 4-star hotel is within close proximity of Huayna Picchu and Manuel Chavez Ballon Site Museum.

Make yourself at home in one of the 31 guestrooms featuring iPod docking stations and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities such as complimentary wireless Internet access, gift shops/newsstands, and tour/ticket assistance.

Satisfy your appetite at one of the hotel’s 2 restaurants. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

How to Get There

Belmond Sanctuary Lodge
Carretera Hiram Bingham Km 7.5
Machu Picchu, 00000 Peru

Reviews

4.5 Very Good 2383 Reviews
2nd of 3 Belmonds - Wonderful
Reviewed 2 days ago

I want to try and set the record straight for this building, while it is a Belmond, it is billed as a Lodge, and we found it exactly what was offered.

First off Machu Picchu is the star attraction, and having direct access to the entrance of this amazing wonder is worth the stay. I cannot even imagine what it is like having to stand in line for the bus up and down during the day from Aqua Calientes. We stayed two nights to insure we had enough time to enjoy MP.

We were met in Aqua Calientes by the hotel who took care of our bags, and our guide, Manual (Excellent and highly recommended) took us to the bus line (only about 35 minutes, but still had to wait). This makes you really appreciate how special the Lodge's location is.

Upon arrival, we were shown to our room. They mentioned twin beds, but I informed them that we had asked for a queen/king bed - they immediately changed our room, and we appreciated how it was all handled. We also had a nice lunch in the buffet area. Then it was off to MP, entrance 20 meters away.

Nothing can ever prepare you for your first view of MP - NOTHING. But that will be another review.

It was wonderful that we had the same servers for dinner. They do make an effort to understand the client and our wishes - we mentioned it once, and never had to ask for still water room temperature the whole time we were there - for breakfast as well. The food was excellent, and considering EVERYTHING has to be brought up, many options and the freshness was exceptional.

Dinner and Breakfast was a wonderful and we made a good friend with the maître d' (UGH, her name escapes me now - so sorry) she was just such a joy and made sure we had our goodbye lunches ready on our last day. She is a people person and really takes care of guests in a professional but easy going manner - high compliments to her.

We also were able to attend a Pisco Sour making course, which was fun and enjoyable. Another mistake of not remembering names, both bar keepers were helpful and enjoyable.

Only a tiny complaint, it was not clear that the luggage would follow us on the bus - but our anxiety were alleaved and all worked out well.

Now the room - it was more than servicable with a nice seating area outside. The bed was more than comfortable with good bedding and excellent pillows. We had excellent night sleeps and appreciated the mosquito candle, which is oh way so much better than those darn coils - smells nicer too.

One thing I do have to say, and we appreciated that it worked out for us - Journey's of Peru is the travel agency handling all Belmond hotels. Milagros was perfect and really tried to make our stay in Peru memorable, yes you are paying for the exclusivity of the Lodge next to the entrance of MP, but also going through the hotel or Belmond agent can make a huge differencce on how things are handled. We had absolutely NO issues, and I owe this to booking directly, and not through third party sites. I mention this as many complaints seem to come from not booking directly - just my two cents, for whatever it is worth.

We found it really worthwhile staying at the Lodge, and appreciated NOT having to go back and forth on the bus for 3 days. The Lodge exceeded our expectations just as MP did as well. Thank you!!!

Very disappointing
Reviewed 6 days ago

We had been travelling through Peru staying in some amazing hotels and using Belmond trains,we were expecting this Belmont hotel to have the same luxurious feeling but we were so wrong , we arrived in a crowded lobby and checkin was chaotic with loads of people checking in
We arrived on the Bingham train so took advantage of the afternoon tea offered
I left my jacket there but as there are only 2 rooms and all the tourists were gone I assumed they would put it away for me ...wrong
We dined later that night in a very old fashioned room with bright lights, it felt like a canteen
Breakfast was disappointing too , we ordered over easy eggs and when arrived they there were hard , we didn't eat the breakfast , then the waiter came to clear the plates we told him but no offer was made to cook fresh ones
All in all while a great location nothing else is up to the standard of Belmont

Location makes it worth the price
Reviewed 1 week ago

Did a two-day Machu Picchu hike and stayed overnight at the Belmond Sanctuary Lodge. Was very convenient, and made for a pleasant trip. We really appreciated not needing to take the bus down to Agua Calientes overnight, or back up in the morning.

The grounds of the hotel were very relaxing, and service was excellent. We had gotten a package price that included our meals, and that allowed us to indulge on fine dining which we otherwise might not have experienced. In addition local musicians, serenaded dinner guests the evening we ate at the hotel, which added to wonderful atmosphere.

The staff were able to accommodate our requests (such as storing our luggage while we went to Machu Picchu the next day) and they did have a shower room available for use after spending a day at the site.

Luxury beside Machu Picchu
Reviewed 1 week ago

Definitely well worth paying the extra money to be right at the gate to Machu Picchu. The service from check-in till our departure the next day was excellent. As my sister & I arrived early morning our room wasn't ready so the staff showed us to the relaxation area in the beautiful grounds with a cuppa to enjoy the incredible views and gardens. The room was spacious and spotlessly clean. Bathrobes, slippers provided and the bed was heaven to sleep in. Lunch, dinner and breakfast the next morning were all included even the contents of the mini bar. Meals were very enjoyable, top quality food and wine, even some musicians to entertain us during dinner. Highly recommend staying there to visit the magnificent Machu Picchu.

Gorgeous hotel and amazing setting
Reviewed 2 weeks ago

What a beautiful hotel! I have stayed in many hotels and this is just so special. The rooms and the property are just gorgeous. if you want to relax and truly unwind this is your hotel. If you are planning a trip to Machu Picchu the train will pick you up right outside the door and drop you off! The property is pristine. The grounds are just breathtaking. From the moment you check in you are treated beautifully.