Loews Regency New York Hotel
What We Love
- Ultimate Doeskin robes by Chadsworth & Haig
- Feinstein’s at Loews Regency, a cabaret supper club institution
- Pet-friendly, with extras like rawhide bones and catnip
- Family-friendly, too — a medley of programs include a board-game lending library and Fisher-Price welcome gifts
- READ MORE: Where to eat, play and shop in NY
What To Know
- The property has been opened since 1963, and the most recent renovation was in 2000
- Pet fee is $25 per animal
- Service is very family-oriented, almost like a household staff
- Don’t expect stellar views
- Free hot chocolate when it’s cold and lemonade when it’s warm
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Loews Regency New York Hotel, you’ll be centrally located in New York, steps from Barney’s and minutes from Dahesh Museum. This 5-star hotel is close to Rockefeller Center and Grand Central Terminal.
Make yourself at home in one of the 379 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Frette Italian sheets. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club and a sauna. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in New York? This hotel has facilities measuring 1900 square feet (177 square meters), including meeting rooms.
How to Get There
My stay was amazing and a special thank you to Rosina at the front desk on Friday when I got there she made sure my check in was prompt and successful. She asked additional assistance. Christopher at the front desk came in on the night shift he checked to make sure my room was comfortable enough and assured me if I needed anything to just call front desk. Christopher was there Saturday and Sunday he made sure we were ok even when I called for ice and glasses at 2am. Then Monday to see Rosina my check out was smooth and swift. Thank you for making my trip to Loews Recency New York a great memorable trip.
The hotel and location are great! Service was wonderful... people quite friendly. Only small small issue is that the hotel food is very expensive. However, I am looking forward to my return to this great hotel. By the way, the cafe attached to the hotel is delicious!!
Have been fortunate to stay at the Loews in New York on several occasions and have enjoyed our stay every time. The rooms are spotless and the beds exceedingly comfortable with luxury linens. The staff are all very friendly and welcoming. I would like to mention Lisa in reception, Kathleen the concierge, Oscar and Angel who all went out of their way to make our stay more pleasurable. We have never had a room with a view but I have to say that the rooms we have been given are very quiet and peaceful and much appreciated. Thank you.
The room itself was spacious and elegant. The bathroom was not as modern as some of the pictures lead you to believe, but the bed was extremely comfortable and it was a welcoming space to spend the long weekend.
We tried to go to bed early the that evening because my wife had a doctors appointment first thing in the morning. However, in the dead of night, the alarm system started blaring. First it said they were investigating the cause for the alarm. Then the alarm continued to go off, now telling everyone to "stay in their rooms". After a few more rounds of earsplitting noise, they finally came on the PA system to notify us that there was no need for concern and that the situation was resolved. Needless to say, we were not able to go back to sleep. The next morning we had to get up and face a very long day of poking and prodding while bleary eyed and exhausted.
When we got back to the hotel, we asked what had caused the alarm in the middle of the night. They said it was just a "system malfunction" and not to worry. We were offered dinner and drinks on the house which was a nice touch, but we were exhausted from the activities of the last 24 hours and asked if we could defer dinner to the following day,
The next evening, still being tired from the previous few days, we asked if the comped dinner could be had in the room, to which they replied "no problem"! So we ordered dinner and drinks via room service. The food was quite tasty and we were happy to be able to stay in the room and finally catch up on rest. We noted how expensive everything was on the menu, but didn't get too worked up since after all, this dinner was free.
In the morning when we checked out, I was horrified to see a charge for hundreds of dollars on my bill for the room service. I brought it to the attention of the staff, and they said "oh don't worry, we see the note from the manager, this will be taken care of". I wiped the perspiration from my brow, thanked the staff and went on my way.
Much to my dismay, the charge was still there on my credit card bill weeks later. After many calls and voicemails left with the Billing department, I have not received any response back, nor has the charge been removed.
Overall, our long weekend at the Loews fell far below our expectations. It has the potential to be a wonderful property, but the disturbances in the middle of the night and the deceptive actions of the staff turned this into a memorable trip for all the wrong reasons.
I have stayed at this hotel for over 100 nights over the past two years. I have also stayed at the Four Seasons, The Surrey, The Pierre and the Lotte Palace in New York on nights when the Loews was fully booked. They are all very nice hotels. But I prefer the Loews for a long list of reasons. The location is fabulous. Park Avenue is one of the most beautiful places in the city and many of the rooms have wonderful views. The restaurant is always bustling and filled with interesting people – with businessmen socialites, and occasionally celebrities spotted in the bar. The food is very good (especially the Salmon Benedict in the morning and Joan’s Salad for lunch or dinner.) The rooms are quiet and well appointed (and some of the suites that I have been lucky enough to stay in every now and then are gorgeous!) The beds are extremely comfortable. And for those who don’t want room service - there is free coffee in the bar in the morning to help you ease into the day.
Most importantly the staff are extraordinary. Not only are they consummate professionals – they are warm and kind – and they go out of their way to make you feel welcome. After coming here two nights a week for almost two years I look forward to seeing the staff at the desk and in the lobby at the end of my workday, same goes for the doorman in the morning. I have also met the hotel manager and members of his senior team – and their commitment to providing their guests with a positive and memorable experience is clear. This hotel has been a wonderful home away from home. I would recommend it without reservation to anyone traveling to New York. And I will look forward to staying here every night that I come to New York in the future,