W Punta de Mita
What We Love
- The pops of bright color in the guest rooms and public areas that manage to seem chic and traditional at the same time
- The full-service, 4,000-square-foot spa, with rooms that overlook the lake
- Every room has a private patio or balcony
- The sunbed-like lounges in the “Living Room,” a cocktail bar that encourages serious relaxation
What To Know
- It can be hard to escape from the ubiquitous DJs in the public areas
- Families traveling with kids might feel that the hotel is more oriented towards couples and groups
- “Ocean View” rooms are a good bit further from the ocean than the “Ocean Front” rooms
- Free WiFi
- Parking On Site
This W is the latest resort in an area that’s becoming trendier by the day—and not just for surf bums and typical hippie set, but for the rich and famous who love the gorgeous beaches and isolated feel of Punta de Mita. This pad has plenty that appeals, especially the infusion of sexed-up Mexican colors and images, plus a soupçon of surfer chic that creates a gorgeous and modern aesthetic. The rooms follow the W pattern with comfy, oversized beds, a minimal amount of furniture, and smooth surfaces and clean lines. By the pool, there are full-sized, canopied daybeds ideal for lazing the day away, although some guests might find the DJs that spin all day long on Saturdays slightly less than relaxing. Though the vibe here is predominantly young and hip, the stunning beach and oceanfront infinity pool will appeal to all.
In the Area
Although the hotel offers transport to nearby landmarks, guests may need to hire a car if they want to do any exploring outside the resort. It’s a 50-minute drive to Puerto Vallarta, which will probably be on top of most guests’ destination lists: the colonial streets, lined with shops and restaurants, are lively and worth visiting. More active pastimes—sailing, snorkeling, hiking, jungle tours—are also popular nearby attractions, or you can stroll around the local seaside villages and shop for the brightly colored crafts produced by the Huihcol people, one of Mexico’s indigenous groups. Check out San Sebastián, a former mining enclave up a mountain near Puerto Vallarta, for a fabulous example of a ghost town, or head to the northern part of Banderas Bay to take an excursion to the Marietas Islands, where you can scout for exotic birds and fish.
How to Get There
The hotel has only been open since 2016 which means everything within still feels new and shiny. However what the hotel captures so perfectly is the colours and flavours of Mexico.
From the moment you arrive at the 119 room resort, guests are welcomed by a colourful tapestry of Huichol art - a bright blue and green tiled walkway that appears to lead all the way from the front door straight into the Pacific Ocean. The colors and scenes depicted within the design are inspired by the Huichol people who are indigenous to this area of Mexico.
Guests are greeted with whimsical scenes true to Mexican culture. Mexican wrestling masks (Lucha Libre); historical figures with surfboards; mariachi instruments; sayings such as “Mexico es Amor” and “Canta y No Lllores” translating to Sing and Don’t Cry (a line from a famous local song which highlights the culture’s upbeat disposition) are artfully embedded into the hotel’s design.
The room is similarly decorated with a blast of Mexican colour from beautifully hand-stitch cushions and to stunning silver tin around the bed - giving the room a unique and charming local feel. The design is apparently inspired by that found in local churches
The walls are also quirky, decorated with the occasional figure from Mexico’s revolutionary war, although instead of carrying a rifle, they’re depicted carrying surfboards or boomboxes. The pictures are cleverly incorporated into the décor of each room repurposed vintage Mexican photographs of historical figures, such as Frida Kahlo, by Revolución Del Sueño. What a twist!
The resort has several different settings for its rooms of which I got to experience two types. The first is that of a jungle setting. Individual room are set among the foliage making for a very green and shady retreat. However, we found the room hard to reach with a small baby and so were moved to a more preferable location overlooking the ocean.
The room was differently again. Colourful and quirky only with an enormous terrace and private swimming pool. From the bed I could see the Pacific glistening away in the sunshine with a couple of palm trees swaying back and forth in the gentle breeze. Each morning I merely had to press a button to have the automatic curtains draw back to reveal the stunning vista.
The breakfast buffet is mere steps away with a superb array of offerings from fruit, meat and cheeses to other Mexican dishes such as chilaquiles (nacho chips cooked in red or green salsa) or even quesadillas (cheese and vegetables cooked in a tortilla).
Although the resort appears to vast in size, the rooms are situated around a lake or the beach. It means that the restaurant, pool and beach are all very close to one another.
During the day, I was able to pick between slumbering on my balcony with the plunge pool or sitting on a daybed by the long swimming pool. Just a few feet further and the soft sands of the beach were just moments away. The ease with which you can move between the beach and pool is definitely a plus.
On the weekend we were at the resort, it was a holiday weekend and there was a DJ by the pool on the Saturday day. It was clubby in its style, but yet there appeared to be hardly anyone in the pool enjoying the beats!
But worse was a ten-hour “rave” on the Sunday night. As the name suggests, this involved extremely loud music for hours on end. The music grew louder as it got later and we could ever hear it in our room some distance away. It made for a particularly loud few days - and there really was no way to avoid the music! In my view, this actually spoiled the ambiance of the place. The guests at the party had only come for that alone and were not staying at the hotel. I feel as though this should have been brought to our attention before coming to the hotel.
On the Monday, everything was calm again and there was just ambient music playing in the background. The difference was astonishing.
I realise that W appeals to a youthful and party-goer type of guest, but I also believe we should have been told before staying at the property, not so much about the Saturday event as this happens weekly, but certainly about the rave to which it was mainly out-of-hotel guests who were in attendance.
We were not the only people to complain. I heard dozens of guests with families moan about the loud music to which they were subjected to. Many received big discounts from their bill.
I’ve always enjoyed the W Brand of hotels, and although it is aimed at the younger end of the market, there were plenty of older people at the hotel (including those with families) who were not interested in this music. Ambient sound is one thing, but having it played all day long is exhausting!
Despite the incessant background accompaniment, it was still very relaxing to enjoy the beach, pool and perfect weather. For dinner, one night, we headed to Spice Market where the food was of an excellent quality with Asian and Indian influences. At one point there were outposts of the chain in London and New York, but now only Doha and this one remain.
One of the great benefits of staying at a resort like the W Punta de Mita is that there really is no explicit reason to have to leave the property for the entire duration of your stay. Everything is catered towards fulfilling guests needs. Room service runs 24hours if visitors don’t fancy the Asian or the Mexican restaurants on site.
Coupled with the idyllic year-round weather, it makes the transition back to reality when it is time to leave, all the more difficult - but I would definitely return, just not when it is time for an all-weekend rave!0
In terms of the food we thought Spice Market and the breakfast was exceptional… really well done. Lots of choice and beautifully set out.
Now some criticisms of the place....
What really DOES need work is the service around the pool area.
I really found this to be quite poor compared to other luxury properties in Mexico. Staff were not very attentive at all. It was hard to get their attention for drinks and food service and once food had been served, they wouldn’t come back for top ups of bottled water or to even check if we were enjoying everything. These are such simple things to correct.
I know this might sound surprising because there are a lot of staff situated around the pool area…. So you would think the entire area would be covered…. but trust me, it’s not.
It’s almost a situation where some of the staff seem to be on the lookout to help but in actual fact they are staring off into the distance and not noticing what needs to be done right in front of them.
I also found it quite nasty that empty drink cups and bottles would just be left for ages around the pool and Jacuzzi area. I know that they are plastic and not necessarily dangerous but it just looks untidy.
Some people would even eat ice cream, or whatever, and then leave the bowls at the side. It would be quite some time before they would be cleared away.
I just think the service needs to be slicker, sharper and more attentive in that regard.
The same is true at the main restaurant for dinner where we ate. The service was terribly slow and took ages for a simple tortilla soup to be delivered.
When the food did come, it arrived all at once! The staff brought a soup, fish and pizza all together! Totally ridiculous.
The fish was sent back but obviously by the time it was brought back, it was still warm but was dry. Very disappointing.
Also, we had some kind of creepy crawlies enter the room each night. About six centipedes/millipedes or caterpillars could be seen crawling around each night.
I think for a $300+/night room that there should be a greater effort made to combat such insects.
The contemporary design is refreshing and a great contrast with the nature surrounding the property not to mention the seclusion and sense of disconnect that you get when getting here. A typical W design with splashes of Mexican interior design and influence of colors and textures. This is what Mexico is all about and I’m glad W was able to showcase luxury, comfort, design and more in a very authentic way that only Mexicans can do.
My family and I have visited this hotel 3 times since it opened a couple years back. We love the traditional art with a modern twist, eco-friendly accommodations, hip and delicious Thai restaurant overlooking Beach, and kids club and scooters for the kiddos. Only thing it is pretty loud and clubby on the weekend so if your into that great and if not stay during the week like we do. Cheers!
We had our wedding at The W in Punta Mita and could not recommend this hotel enough. Our wedding planners, Rosa and Luis were amazing. Viri at the bar was so good to us and all the staff at the restaurants were so talented. The hotel itself is so beautiful, we needed to add minimal flowers and decorations as it was already so breathtaking. By far the best attribute of this hotel is the staff there. They spoiled us and our guests for over a week. The kindness shown by everyone who works there and the level of service was unlike anywhere we’ve ever been, all of our guest continued to say that this was one of the nicest hotels they have ever been to and the staff really made it special. Thank you to The W staff, you made this very special moment in our lives perfection!
This hotel is stunning. Gorgeous, modern bungalows all accessed by beautiful, forested walkways or by the friendliest people imaginable driving you around in golf carts.
The pool area has spectacular architecture and a crazy mosaic walkway that leads all the way from the welcome desk to the ocean.
Rooms are fun, modern, cutting-edge design .Entirely well thought-out and comfortable.
Food is delicious, inventive and well worth the price. Severs in the all the restaurants are uniformly professional, attentive and courteous.
Room service is surprisingly delicious and beautifully packaged.
However, the greatest asset W Punta de Mita has is the staff.
They are quite simply spectacular. Friendly, kind, resourceful, helpful and genuinely kind people. Whoever hired and assembled this team deserves a medal!
Here is a list of superstars. Apologies because unfortunately I can’t recall everyone:
W insider- Concierge : Jose
Drivers/valets - Oscar, Angel, and a tall guy whose name escapes me.
W store - Laysa. So lovely and helpful.
Main Bar - Paco, Javier, Biridiana (I have not had s’mores in 25 years. Thanks so much, Biridiana!)
Breakfast - the whole team. Every morning. Friendly, attentive, helpful and sweet.
Pool - Diego, Ali.
As I said this is only a partial list but we cannot wait to return! This was our most memorable hotel stay.
Well done, W Punta de Mita.