The St. Regis Punta Mita Resort
What We Love
- Unbeatable ocean views from the two Jack Nicklaus-designed golf courses
- Little ones receive special treatment, from pint-sized robes to special dining
- You can bring Fido, as long as he weighs 18 pounds or less
What To Know
- WiFi is available in the rooms for $19 per day
- Children must be eight or older to participate in scuba dives
- Spa cancellations must be made 24 hours in advance
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
- Room Service
These just might be the swankiest surf-friendly digs around, tucked amid two golf courses and lushly landscaped grounds on the Riviera Nayarit. Rooms and suites start at a massive 600 square feet with natural wood ceilings, marble and terra-cotta-tiled floors and glass doors opening onto garden- or ocean-view terraces (some with their own pool and Jacuzzi). The barefoot elegance feels inviting and is ideal for families. There are three infinity pools on-site with butlers to deliver a St. Regis-signature Bloody Mary or arrange for snorkeling tours should the azure-blue Banderas Bay inspire you. After taking the whole family on a PADI-certified diving tour, kids will enjoy the discovery walks at the children’s club, while parents can learn how to mix up their own creative libations in a cocktail class. Active types can swing from two Jack Nicklaus-designed, 18-hole courses, or play a round on the palm-fringed tennis court, while those in need of a break can lounge in the relaxation garden at the 10,000-square-foot spa. At sundown, the terrace at Carolina, one of three on-site restaurants, is the place to be — the Caribbean lobster with fennel mousseline is a must.
In the Area
World-class surfing, intimate fishing villages and Aztec ruins draw beach bums and seclusion seekers to Nayarit’s pristine Pacific coastline. A quick boat ride away from the resort will lead you to the Marietas Islands on the north end of Banderas Bay, where huge marine and bird sanctuaries are flanked by rocky caverns and archways. Rent a board through Mictlan Surf to hit the waves in nearby Punta de Mita. Traveling between December and April? Book a tour to see the great humpback whales that flock to the bay each year for mating season. Land-dwellers can explore the Sierra Madres on horseback or visit the manmade island village of Mexcaltitán, believed to be an ancestral homeland of the Aztecs.
How to Get There
My husband and I have visited this property 3 times now. During the most recent trip there were a few issues, which were attributed to the recent transfer of the property to a Marriott property. We're normally given an upgrade due to the status we have with Starwood, but there was a miscommunication on the part of the property and it was not handled in the best way. Things were said that we untrue, an email went unanswered and it was not until we spoke with the general manager that things were smoothed over slightly. We hope that on our next visit they will have everything straightened out.
That being said, we LOVE so many of the staff members at the property that truly make visiting feel like home. Our favorite place to spend the day is at the Marieta's Beach. Javier is the best, always bringing water and ice to keep our beers cold. He's also the best at making the Coco Loco drink! Enver and Roberto are also extremely attentive, making Marieta's the best place to spend your day. There is a woman named Vanessa that seats you for breakfast each morning and is one of the happiest people we've ever met! She always has a big smile and is so kind, asking about our plans for the day and just overall an extremely genuine person. Our favorite place to have dinner on the property is the casual restaurant on the sand called Mita Mary's, with by far the best view at the hotel. The servers at Mita Mary are professional and so attentive and Alejandro and Raul made all of our dining experiences at Mita Mary's memorable. All of our 'Butlers' while staying at the St. Regis have been great, but our favorite is Leobardo. He has made us feel like family, even though we have not had him the last 2 stays. There is also an employee named Hector that used to work on the beach but was recently promoted. He was always extremely attentive and fun to talk to!
My husband and I are creatures of habit when it comes to traveling, and the staff at the St. Regis Punta Mita have made our decision to return very easy.
Having just come off a disappointing stay at the Fairmont Orchid in Hawaii, we chose this trip as a do-over in our never ending search for a true five star experience beyond mere claims by hotels catering to guests that — judging by some reviews — don’t know the difference. I know that sounds elitist, but there is nothing I hate more than seeing places charge five-star rates while offering a mediocre experience. We in the U.S. have become just a little too accustomed to that, I’m afraid. It’s one of the reasons people keep ditching hotels for AirBNB and VRBO. I’d rather cook my own meals than have somebody charge me for an overpriced, lesser experience. I am happy to report that the St. Regis Punta Mita does indeed know what real 5-star service is and strives to offer it in all aspects on a daily basis.
Let me first explain that my definition of five-star isn’t about perfection. There are always areas that can be nit picked. There is always that one employee that is lazy or not as incentivized as others that you learn to deal with. The difference here is, those employees still wind up doing what you ask for. Not only that, the majority of employees here actually try to anticipate what you need — more water or juice at breakfast, more shade at the beach by moving your umbrella, etc. — without needing to be asked. The attitude here among staffers is “can do” and an honest effort to ensure a pleasant stay. We rarely walked by anybody on the resort, whether restaurant or beach workers, gardeners, maids, garbage collectors or whomever, that did not stop what they were doing, look us in the eye and wish us a pleasant day with an.authentic smile. Believe me, I know most of them would rather have just finished off toiling in the hot sun and gotten done with their day quicker, but they all managed to pull it off nonetheless and make it seem like they were happy to see us walking by. That takes serious training and you can tell the hotel has invested in it.
Each room offers personal Butler service, which can bring you coffee in the morning, tea at night, press your clothes for free, make dinner reservations, etc. There were one or two glitches over our 8-night stay, but, I mean, come on...it was butler service! You make requests via text and they do whatever you ask. Really takes the guesswork out of it.
The food both on the resort and in the nearby town was exceptional. We looked forward to breakfast every day because they varied it up, including an older woman, Ellie, who made traditional Mexican dishes by a hot grill. All fresh. We actually used the gym every day here because we were eating so much. We were always seated on time by a friendly female hostess and had exceptional service from all wait staff with a lone exception, but even he usually did whatever we wanted when asked. At the Hawaiian Fairmont, breakfast became a chore we tried to perform as quickly as possible while having to wait in a line to be seated in an understaffed, half empty room. Not here. The best part was, they serve breakfast until noon. Yes, noon. Every single day. Allows you to get up, linger over coffee on your veranda facing the ocean, then get a full workout in at the gym without having to worry about missing what for us became a daily brunch. At this hotel, it’s all about the guests. Not the employees.
Beach service was equally friendly. Whether setting up your chairs, bringing fresh towels, adjusting your umbrellas or keeping the drinks flowing, they do whatever you ask here when you ask. Sometimes, as they anticipate your needs, you don’t even need to ask. They also don’t nickel and dime you here in addition to your 5-star room rate. No gouging of an extra $60 for basic sun shade as at a certain Hawaiian resort I will now stop bashing. The drinks are expensive, yes. It is a 5-star resort, not a Fairfield Inn by Marriott. But the $20 glass of champagne is Veuve Cliquot, not some cheap Cava. And at happy hour, it becomes a $10 glass of Veuve when you order for yourself and your wife to watch the sunsets with. They know how to properly chill it, too.
The nearby town is literally outside the massive property’s guarded gate and they drive you there in huge SUV taxis. No point driving a car for that. Our favorite restaurants there — both seaside — were Si Senor and Tuna Blanca. Will run you about $120-$150 with a bottle of wine and tip included. And that is for truly exceptional local cuisine. We seriously did not have a bad meal either in the town or at the resort.
Our originally booked room was an oceanfront King. Paid with cash, not points. They upgraded us to a deluxe suite with an ocean view, probably because of the cash payment and also because we are both lifetime Platinum Premier members with Marriott and the St. Regis is now a part of that chain. So, we sacrificed the oceanfront view for the oversized suite, but we still had a great view of the water off our oversized terrace and even from the living room sofa, The 1,100 square foot room was well appointed with showers both indoor and outdoor.
Best part of this resort? No matter how many people were here, it never felt overcrowded. It is really spread out with enough beaches, an adults-only pool and various other areas to keep everybody separated. The families seemed to stick to one main area and others (like us) who don’t want noisy kids interrupting their relaxation can generally find it without looking too hard.
To wrap up, a first class experience all the way in terms of amenities and staff effort. And I don’t say that very often about the places I have been to worldwide, only a fraction of which I review here. But the hotel deserves to be applauded for its efforts and standards and I hope they keep it up. We will be returning.
We have stayed here several times and continue to enjoy both the hotel and the immediate area. The staff is fantastic and the butler service provides an extra layer of care to make reservations both on property and off premises. I like the pool areas primarily on the quiet side of the resort. The staff routinely checks on you and and is more than eager to assist you whether for lunch, cocktails, or a much desired cracked coconut 🥥. We did fish one day via kayaks through the resort. We thought a guide would assist us but it’s primarily “here’s some squid” and your rod. The resort does offer complimentary surfboards and stand up paddle boards. There’s a nice break out front, but it’s best to surf when the tide is high. We really enjoy this place, but upon arrival our margaritas were lacking the important agave plant. I was somewhat surprised because I had sold how good st Regis margaritas are to our friends on the drive from the airport. Perhaps just a bad batch but don’t worry there’s plenty more where that came from...
This place has the wow-factor every minute of every day. From the impossibly beautiful views, welcome cocktails, outdoor showers in the rooms, and delicious ceviche served beachside, we couldn’t ask for anything more. Service was incredibly on point. The staff comes to you- the slightest motion that you might need something, they come running, wanting to assist. I’m not one to use the word “pampered”, but that is exactly what they do and we loved it. The spa area was paradise. The food was all outstanding. Know this going in though: they pride themselves on creating an exclusive and romantic atmosphere, which means it’s also quiet. The beach, while beautiful, is not as swimmable as the beaches at Four Seasons or the W (luxurious pools make up for it though). My only wish for the St. Regis is a casual street taco cart like some other area hotels have. The excessive pampering and exclusivity makes up for this very small negative. We’ll be back to the St. Regis without a doubt.
Just don't do it! The St Regis moniker fools everyone, but this is a property that just does not live up to the standards. We came down for Spring Break and the hotel was busy, but it was 1 mistake after another. The manager, Erika, tried hard to help, but the lack of communication between departments persisted. We had 5-6 issues, almost 1 day. It almost felt like the issues were being caused on purpose. From misinformed/bad information about our room upgrade, parties next door to our room at night, not completing reservations on deck chairs, billing issues, etc. We had a problem a day and it ruined our vacation. Imagine coming to a resort to relax and having to deal with these issues daily? What a pain. In the end, Erika offered to refund half our stay. While the offer was nice, it does not make up for the horrid experience. Spend a few extra bucks and go stay at the Four Seasons. It is not a hotel that is worth it.