4.5
Very Good 135 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property condominium living room home Kitchen Suite Villa Modern Island

Overview

Location

When you stay at Vallarta Gardens a Boutique Private Residence Club in La Cruz de Huanacaxtle, you’ll be by the sea and convenient to La Cruz Sunday Market and Marina Riviera Nayarit at La Cruz. This 4.5-star resort is within close proximity of La Cruz Square and Playa Bucerias.

Rooms

Make yourself at home in one of the 22 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Spend the day on the private beach or dip into one of the 4 outdoor swimming pools. This resort also features complimentary wireless Internet access and concierge services.

Food & Drink

Satisfy your appetite at the resort’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours).

Business & Travel Amenities

Featured amenities include express check-out, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Vallarta Gardens a Boutique Private Residence Club
Km 1.2 Carr Punta De Mita
La Cruz de Huanacaxtle, 63732 Mexico

Reviews

4.5 Very Good 135 Reviews
Very disappointed
Reviewed 3 weeks ago

The property is beautiful, the setting is fabulous, the staff is very accomodating. BUT, BUYER BEWARE. We purchased our unit in October, 2017. As part of the CONTRACT we were promised the sale of our ownership at Vidanta and the purchase of 3 weeks of our usage. This was to happen in 300 DAYS OR LESS. It has now been 400+ days and we continue to get the run around, excuses, promises not kept, and outright lies from PILA and Vallarta Gardens management. We have contacted an attorney and will pursue legal action. It is truly sad that the wonderful experiences we have enjoyed at VG is being tainted by this poor business practice.
Tom & Sheila Runge.

Offered "all inclusive" which meant restricted menus. Sales presentation was unprofessional.and pushy.
Reviewed 3 weeks ago

Room was small with a view of the building next door. No real amenities unless you take a taxi to Bucerias (about one hundred pesos). There are other attractions and activities, but all off site. After you have been picked up at the airport and brought there for a week, or so, you are on your own. The taxi back to the airport expects to be paid about 500 pesos and you are not told this, even though they arrange for the taxi, that is similar to the one that brought you.

Buyer Beware
Reviewed 3 weeks ago

We originally toured Vallarta Gardens (VG) in January 2018 and sat through a presentation for Getaway Travel Services (GTS). We were promised $24,000 worth of travel vouchers for a purchase price of $4000. The contract stated the vouchers would be delivered within 6 months. It has now been 10 months, and the vouchers have still not been received. I have called and emailed GTS several times, and there is always an excuse as to why I haven't received them. A "bonus" at purchase was a week at Vallarta Gardens for a prepaid $99.
We just returned from our $99 bonus week. I talked to 3 Vallarta Gardens office employees, and no one there was able to assist me in getting my vouchers. Another guest overheard my conversation, approached me, and asked about GTS since he had just bought into the travel service. I answered him truthfully. Later that day we received a call from VG management saying we would be removed from the property if we "bothered" any more of their guests. The rest of the vacation we felt that big brother was watching over us.
VG continually denied having any affiliation with GTS, but they have been operating and selling these bogus certificates at VG for at least the past 2 years. Allowing this to go on within their property makes VG disreputable by association. It's a shame that they have allowed this fraud to continue on their property, as the lush grounds are beautiful and very clean. It is a quiet resort with a swimmable beach, but the way I was ripped off by this promotion on their grounds left me less than satisfied.
.

Vallerta Gardens La Cruz Puerto Vallerta Mexico
Reviewed 4 weeks ago

From our arrival till our departure, this is a resort that Yells "Come Back" Very peaceful and secure in a gated community, accommodations and grounds, outstanding, Good for Children, but restfull and peacful for couples. If you are looking for Action go elsewhere, if you want to relax and unwind then this is the place. Staff always ready to go out of there way to help however they can.

Beautiful Resort, Amazing Staff!
Reviewed 4 weeks ago

My wife and I just got back from a visit to Vallarta Gardens. We went on a promotion and were placed in a studio for 6 days and 5 nights.

The all-inclusive drinks were mixed well and not watered down. The on-site restaurant staff was VERY accommodating and the food was wonderful.

It is called "Gardens" for a reason. The landscaping is gorgeous! They even build their decks around big roots. There is a little bit of construction going on right now which looks like it will be finished in a few weeks.

The concierge staff was also excellent, making sure we got exactly what we wanted when we wanted it.

Location: A bit off the beaten path, a good 20 minute taxi-ride to get to any of the excursion companies.

So why 4/5 stars? The "not a time-share" presentation. They are selling a "fractional ownership". It seems to be a nice-enough program, but what they promise to too good to be true. They will sell you an "annuity" which "guarantees" to pay back every dollar you spent on the ownership in 10 years. They also want to sell you multiple weeks, but you only have to pay the maintenance (or HOA) fees for one week. If you use the other weeks, you pay the HOA fee for each week. They "guarantee" with a "marketing contract" that they will rent your extra weeks for $2,000 for up to 10 years (your choice of 3, 5, or 10 years) which will supposedly pay your HOA fees and put money in your bank account. I started reading the experiences of other people on multiple websites and determined that what they promise is not true. So, being that they are willing to lie about payback, what else do they lie about? We chose not to buy.

On a positive note about the presentation, we were treated with respect the entire time. We spent nearly 5 hours with them when we were only required to spend 90 minutes. Every salesperson we spoke with (Roberto, Bill, Garreth, etc...) was kind and were willing to explain what they were selling. They never showed any impatience with us. I think some of the salespeople there actually believe what they said to us in regards to the "marketing weeks" and "annuity".

My wife and I spoke with many other guests at the resort. We found one couple who bought five years ago. The couple told us that Vallarta Gardens had not even one time rented out there extra weeks despite being under contract to do so. They did say they are happy with their purchase and they do go back every year, but told us if we bought that we "have to stick to our guns, and bring your written contract with you every year." We spoke with 6 others couples who were also there for promotional weeks and non of them bought either.

After we said "no", we were escorted to another salesperson. A very nice lady who claimed to be with "Getaway Travel Services". She was selling pre-paid $799 vouchers for 20-cents on the dollar. She showed us a website that had all their "travel partners". It was just a wordpress site which pulled up other legitimate websites in a frame. She told me that to use the vouchers, you generate a promo code to be used at each travel site. However, she was not able to show it actually working. Once again, too good to be true. We did not purchase. We even met a lady who purchased GTS vouchers in January along with an additional week at the resort. She was back for her additional week. However, she had her GTS purchase contract with her and she was asking the staff why she had not received her vouchers or credentials yet. I watched as they put her off by giving her a phone number. The GTS salesperson wouldn't even speak with her. You can find more about the GTS (they change their name often) scam just by looking at these forums. Or Google search for "$799 travel voucher" scam.

If you can stick to your guns and not fall for the scams, you will have a wonderful time at Vallarta Gardens. My wife is already talking about going back. If we do go back, it will be worth the $250-$300 per night.