4.5
Very Good 3329 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Nine restaurants and six bars to choose from
  • A 13,000-square-foot Dreams Spa
  • Private beachfront location
  • READ MORE: 72 Hours in Tulum

What To Know

  • Swim-up rooms are not as close to the beach and restaurants as those without direct pool access
  • Ground floor rooms can get some noise from the foot traffic across the resort
  • Garden view rooms tend to be quieter than pool view rooms

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

All-inclusive resort near the ancient Mayan city of Tulum, with nine restaurants, mega spa and a private beach

The Lowdown

Set amid 44 acres of gardens, this 432-room resort is full of the latest in modern creature comforts. Nine restaurants let guests feast on Mexican, Japanese, or French cuisine, to name just a third of the options. Then they can grab a drink at one of six bars, including a swim-up bar, sports bar, poolside bar, lounge, and even a spa bar. There are even nightly performances by the pool. But while the contemporary, man-made attractions of the resort are impressive, its natural wonders border on awe-inspiring, with two miles of white-sand beaches and coral reefs offshore.

In the Area

You don’t have to look too far to find the area’s main attraction: Dreams Tulum is named for the oceanfront ruins of the ancient Mayan city, Tulum. But why stop at the ruin in your own backyard? The hotel can arrange excursions to the pyramids of Chichén Itzá, which have been called one of the seven wonders of the world, or to swim in the sacred underground pools of the cenote route. And for excursions that blend the ancient local culture with modern adventures, guests head to Xel-Ha park to swim with dolphins; or to Xcaret archaeological theme park to play ancient Mayan ball games. And for those who can’t go for a week without golfing, Dream Tulum guests have free entrance to the Riviera Maya Golf Club.

How to Get There

Dreams Tulum Resort & Spa All Inclusive
Carretera Chetumal-Puerto Juarez km 234
Tulum, 77780 Mexico

Reviews

Destination Wedding
PurrariAB

Overall, the resort was wonderful! Rooms were very clean and beautiful, service was fantastic. Literally everyone working there would say hello and were very kind. Food was to be expected from all-inclusive and some restaurants were much better than others. The buffet and the grill were great. Room service dining and everything else (we didn't try the fancy restaurants) were okay.

The 1.5 hour bus shuttle from Cancun was rough. Especially after a long day of traveling, having to end with a shuttle that takes a while to get set up was not the best.

Spa services were nice, make sure to fully understand what you pay for and go over each discount/special option available. A lot of times what they offer you up front is not as good as some of the other options, so make sure to verify everything before purchasing. The building and area for that was very clean and relaxing, the services were done very well too! Gym was nice, bridal suite was gorgeous!

Beach was great, lots of activities for adults and families. It was nice to have separate options because it felt like we could enjoy the pool and the beach without a bunch of kids running around everywhere.

Don’t believe the negative hype
Marco R

Recently visited from Nov 6th- Nov 10th. Dreams Tulum did not disappoint. I was blow away from the moment we stepped foot onto the property. The people behind the counter at check were very polite. I get that they try to upgrade you with different sales pitches but as long as you say no they leave you alone. The rooms were very nice and spacey. The pool areas are well maintained and they have different activities there everyday. Ana is the person you want to see for service cause she is top notch. Ricky and his team do an excellent job with entertainment. The restaurants do seem to have a strict dress code so read about them first before you show up and act surprised when you get turned away. The restaurants can have a bit more of a selection but for what they have it’s ok. Please don’t believe all the negative reviews. Those people must have unreal expectations cause I couldn’t think of anything bad to say about this resort.

Amazing hotel, great for wedding, photography excellent
cocobR4615PW

We had our wedding at this amazing resort. Our wedding planner Victoria and the Dreams photography team (our photographer was Teo) were amazing. All our guests loved their stay.

The hotel is new, clean and beautiful. Many food options with multiple restaurants that were all outstanding. The staff were always extremely friendly and helpful. The location is great for daytrips (Coba, Tulum, Chichen Itza, cenotes, Sian Kaan etc).

All of our guests and my husband and I had the best time and would recommend this hotel, wedding services (wedding planners and photography) to anyone considering a destination wedding.