4.5
Very Good 317 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Casa Malca in Tulum, you’ll be on the beach and within the vicinity of Cenote Crystal and Tulum Mayan Ruins. This 4-star hotel is within the vicinity of Tulum National Park and Temple of the Frescoes.

Rooms

Make yourself at home in one of the 41 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and bathrobes. Conveniences include a turndown service, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

Spa, Wellness & Premium Amenities

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of room service (during limited hours).

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

How to Get There

Casa Malca
Carretera Tulum-Boca Paila Km 9.5
Tulum, 77780 Mexico

Reviews

4.5 Very Good 317 Reviews
Casa Malca
Reviewed 2 weeks ago

Food was so good we ordered a second round! Great service, Anna was amazing and even recommened and wrote down a few tourist attractions around the area! Obviously not cheaper than local food but it’s worth the money considering the beautiful view

Amazig food and great people
Reviewed 2 weeks ago

We had an amazing experience at casa malca. The lovely Anna Islas served us delicious lunch that cook Lucero Tonchez prepared for us. We ordered sushi, seared tuna and octopus and it was the best food we’ve had so far.
We parked alongside the road and not at the actual parking of casa malca, so unfortunately our car got towed.
Lucky for us Anna Islas and cook Lucero, finished their shift and we’re so nice to offer us help us get our car back. Anna helped us with the communication with the officiers and drove us to our car! So sweet - we cant thank you enough Anna!

Amazing experience!!!
Reviewed 3 weeks ago

Amazing service starting with the concierge Jonathan
I told Jonathan that I was celebrating my husband’s birthday and they really did a good job spoiling my husband with balloons and cake in the bedroom and the mariachi happy
birthday song in the restaurant.
The food at Philosophy is amazing and the service is excellent, especially Gabriel who was always friendly!
The hotel is so gorgeous that I could not stop taking pictures!
Will definitely go back!!!

Marisela Wever

Curaçao, Netherlands Antilles

The best!
Reviewed 4 weeks ago

The only vacation that I want to keep coming back! Amazing food, extraordinary design, close to everything, pool, everyday yoga and very helpful staff!
Beach was not good at that time of years and we could not swim because of the seaweed;(

Good Stay but a few things were off
Reviewed 4 weeks ago

I wanted to love this place, and was so excited to stay here. However, as others mentioned there were a few things that just really tarnished the overall experience.

Arrival was fine, the room was nice, and the staff were friendly. The grounds are gorgeous, and this is what you’re paying for. The last morning that we were there, they ran out of water (perhaps the water delivery was late?) and the bathroom was unusable for a bit until water returned. We stayed for 3 nights and enjoyed waking up early to see the sunrise and then have breakfast at the beach. 3 nights seemed long enough, as they have made it abundantly clear that outside food is not welcome based on other reviews here (though if you are vegetarian and gluten free, your options are quite limited). We did manage to use a food delivery service and simply asked if we could borrow utensils from the property. They insisted someone deliver them to the room, which we thought was really annoying. Their restaurant food was good, but the menu pretty limited. We were excited to use the cabanas on the beach, and directed to the only open one; many were filled with outside guests. Within 2 minutes, we were told to get up and wait for a different one; apparently we were kicked out of that one as it was “reserved for the owner”. It stayed unused that day while we patiently waited by the dirty pool for a different cabana to open up. We had looked forward to taking a dip into the pool that was advertised to go underground, however it was so gross and dirty that we decided against that.

Now on to the good: the beach is gorgeous. The staff were nice. The food we had there was good (especially the dessert). The room was really cool and the property itself is really beautiful. Certainly would like to come again, but maybe only for a night or 2. What you pay for the accommodations in no way makes up for what was mentioned above. My favorites parts were the quiet mornings on the beach, having drinks in the cabanas when we were able to get into one, and the beautiful grounds.