4.5
Very Good 328 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Casa Malca in Tulum, you’ll be on the beach and within the vicinity of Cenote Crystal and Tulum Mayan Ruins. This 4-star hotel is within the vicinity of Tulum National Park and Temple of the Frescoes.

Rooms

Make yourself at home in one of the 41 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and bathrobes. Conveniences include a turndown service, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

Spa, Wellness & Premium Amenities

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of room service (during limited hours).

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

How to Get There

Casa Malca
Carretera Tulum-Boca Paila Km 9.5
Tulum, 77780 Mexico

Reviews

4.5 Very Good 328 Reviews
Beautiful facilities, service can improve
fjpe88

Went to spend the day on the beach with my kids. What drew me in was the no minimum consumption at the beach club that was advertised on social media.
So, yes there’s no minimum BUT all the ancillaries are expensive. If you drive by car you have to pay 200 pesos for parking
Food is expensive, drinks are very expensive. Hey but it is understandable since this is a really amazing hotel. Loved the eclectic artwork that’s everywhere.
However the service wasn’t good. At first, the waiter Sergio I believe had this patronizing attitude. Even though we were only beach club guests, we were paying customers. Left early with a bitter feeling.

Beautiful beach location
MAFlyer

My husband and I (gay men) found this to be one of the most beautiful and magical destinations we have ever been too. The hotel is so unique, with all of the art, and the fabulous rooms with amazing views of the ocean, so peaceful and tranquil. The staff is very attentive and responsive. The concierge had excellent suggestions for day trips, and did a great job of arranging our transportation. We went to ruins, and two cenotes. The pool is lovely, and the views of the ocean from everywhere are excellent.

It was great fun having drinks in the Keith Haring bar and chatting with the bartender. Breakfast each morning in Philosophy was abundant and delicious, with lots of great choices.

The room was wonderful with rain showers, and the stunning picturesque view of the ocean. Plenty of storage for two people, although the wardrobe area could use a bit more light.

They do an excellent job of cleaning the seaweed in front of the hotel, so it was pleasant to hang out on the beach.

Tulum is a charming little village. We enjoyed walking around the local area, visiting the different shops and restaurants. Taxis are everywhere and very convenient. Note the taxis only take cash. We would definitely go back to Tulum, and stay here.

Amazing place, also for non resort guests
sliert345

We are a family of 4 who stayed in a condo in downtown Tulum. We were shocked about how much some of the beach clubs charge you for making use of their beach. At Casa Malca there was no such charge and we could make use of the amazing property and great food the Japanese restaurant had to offer. The service was phenomenal. The people on the property are super attentive and friendly. Carlos, who served us throughout the day was amazing and did everything to make this the best day on the beach so far. His manager Elias walked with us to our car and helped us to waive the 10USD parking cost because we had lunch in on of the restaurants. Again, super attentive and friendly. Our highlight was the pool. Especially with all the seaweed hitting the beaches in the summer months. The beach is also one of the cleanest we have seen since we have arrived here 7 days ago.