4.5
Very Good 1079 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Exterior Hip Lounge Luxury Pool Tropical tree swimming pool property leisure Resort backyard Villa home hacienda cottage eco hotel porch plant

Overview

Location

With a stay at Be Tulum Beach & Spa Resort in Tulum, you’ll be on the beach and within the vicinity of Cenote Crystal and Tulum Mayan Ruins. This 4.5-star hotel is within the vicinity of Tulum National Park and Temple of the Frescoes.

Rooms

Make yourself at home in one of the 44 air-conditioned rooms featuring iPod docking stations. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.

Food & Drink

Grab a bite at one of the hotel’s 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Be Tulum Beach & Spa Resort
Carretera Tulum-Boca Paila Km.10
Tulum, 77780 Mexico

Reviews

4.5 Very Good 1079 Reviews
Beautiful property- but overpriced.
Reviewed 1 week ago

The property and rooms are gorgeous. The majority of the staff are very gracious and friendly. The front desk staff can be aloof or perhaps just overworked. Be Tulum is just soooo overpriced. The food, drinks, room price- just everything is far too expensive. The food is decent but again, not worth the high price tag. The beach is nice and was not crowded at any point when I was there. Also the do not disturb sign was ignored at least 3 times during the stay. When we mentioned it we were told that could not have happened and we were incorrect.... Really? Then who cleaned the room when the sign was outside? From the other reviews it seems that telling the guests that they are wrong is pretty common. It wasn’t that big of a deal, just odd/comical that it happened three times and we were told we were incorrect haha. Overall I did have a lovely, albeit expensive stay.

If Heaven Exists, Then This Is It!
Reviewed 2 weeks ago

Be Tulum is literally Heaven! Me and my husband have been vacationing in Tulum for about 10 years now, and I can't say enough about it. Tulum is a very special place and you can fee it when you are there!

We have stayed at one other place there, but once discovering Be Tulum, we have never gone anywhere else. This place is a rustic, romantic, beautifully designed wonder right on the beach! Starting with the employees from the general staff like Pamela at reception all the way up to the management of Princess Anna : ). We have built many a strong friendship at Be Tulum, but have a special place in our heart for our go to guy/friend, manager Daniel! There isn't a detail that goes un attended to by him when we are there. He makes sure that our stay whether it be for 5 days or 11 is perfection.There is something to be said about a place that feels like home and Be is definitely one of them.This past visit, we had the chance of staying in the new rooms that were built not to long ago, and let me tell you exquisite!, I didn't think they could get any better, but they did. The detail of design in its simplistic feel of being in nature is outstanding! Such a great job of combining the elements of nature with luxury, but not at all stuffy. Every room is perfectly designed with its own plunge pool as well, perfect for a dip and cerveza after a day at the beach.

Be Tulum is magical, but may not be for everyone. It is a smaller boutique hotel, with exceptional service, but not one of those giant conglomerate hotels which are all inclusive with 10 restaurants etc, that can be perfect for some but not us. Be is very exclusive to us, where you feel that you are somewhere very special, remote and really in Mexico.

We will continue to stay here for as long as they will have us, or until we actually move there! Can't wait to visit again in Sept!

We Heart Be Tulum!

Most zen resort
Reviewed 3 weeks ago

We just returned from our stay at Be Tulum today and I couldn’t wait to write this review!! First of all we had THE MOST AMAZING experience at BE!! The staff was so very friendly and accommodating!! Samantha and the adorable guy (sorry I can’t remember his name) with the cool ear gauges made our stay especially wonderful!! Thank you so much!! Secondly, the ambiance of the entire resort is so Zen and beautiful. Everything about BE is aesthetically mind blowing to the eye!! The pictures online are EXACTLY what it looks like in real life!! Let’s talk about the food though!! Seriously so fresh and delicious!! Great big shoutout to the chefs for your amazingly beautiful and delicious food!! Even though BE is more for adults, my kids 12 & 14 had a blast. There is plenty to do and the best thing is NO TV!!! We had to be creative and it truly was a family bonding trip. There is WiFi in the rooms so it’s not completely electronic free and the WiFi worked great when we needed it. Visit the Yaan spa!! It is other worldly!! My daughter and I practiced yoga in the open air yoga hut everyday of our stay. I received a balancing massage in what looked like a tree house. It was magical!! The front desk staff was very helpful and accommodating!! Bikes at the resort are free and they have a ton of them so one was always available for us. Ride your bike to the Nativus Cenote. Go left off the property and It’s down on the right about a 5 min bike ride. Look for a little mini blue electric car and the small sign. It’s hidden so keep your eyes open. We rented paddle boards and kayaks to play in the cenote. It’s huge and super clear!! Very cool spot! The shopping is very pricey but some great artisan clothing and handcrafted jewelry are available. I will add that I just read the bad reviews and if you’re smart, then you’re fine. Keep your valuables AT HOME and if you really must bring them, then leave them in the safe or on you! Don’t be naive. We felt very safe and very welcomed by the locals. I can’t wait to return!! Thank you BE Tulum for an amazing birthday weekend!!

A slice of paradise
Reviewed 1 month ago

Best place to be in Tulum.
Wonderful architecture and design. The beach club is the place we must spend a day in Tulum.

Breakfast and restaurants are great.

We have only one inprovement to suggest. Checkin and checkout should be easier and more friendly.

Great start, horrible ending
Reviewed 1 month ago

Be Tulum seemed like it would be a lovely stay for my husband and me. Although it’s not quite up to snuff for the prices, it is a beautiful location. Problems: it smells. Not just the horrible plumbing everywhere, but the room smelled so strongly of mildew that our clothes smelled of it when we returned home. The service is simply not on par with other resorts that charge $900 a night for essentially a garden view room. The open beach is a bit of a bummer. They allow anyone from the public to come spend the day at the hotel for something like $60 per person. When I’m spending nearly $1k a night, I don’t want to be surrounded by drunk 20-somethings vying for beach chairs.
The service in the restaurant is also slow. There isn’t a strong management presence on the property either. Despite all of this, We Tipped everyone generously through our stay, and spoke only Spanish.

The worst, however, came when we checked out. The last day, we were all packed and ready to go to the airport, and ran down to have a quick breakfast. It was the SINGLE time during our stay that we didn’t use the safe, being that we were packed and ready to go. Everyone had been so friendly the whole stay, that i guess we were disarmed. We bolted the lock on our room, and placed the ‘do not disturb’ sign on the door, and went down to eat. When we came back 1/2 hour later, we discovered that all of the cash has been stolen from our wallets, along with two gold necklaces of mine. There was no manager on site when this occurred. We filled out a report with desk staff, allowed them to have ‘security’ search the room, and consented to have them Check our belongings. I was assured that the manager would call me when he arrived at 10:00 (we had to leave to drive to the airport.). Guess what? He didn’t. He emailed me the next day telling me they would conduct a full search and be i. Touch by Monday. Days passed. A week later, he wrote to tell me they searched their employees and there was no way this could have happened. But he also said that the whole incident was basically my fault for not using the safe. This is emblematic of the shoddy management style: you’re telling clients that their possessions are not safe on your property without locking them up? Distasteful. Skip be tulum. Spend your money at a four seasons somewhere else! Tulum is overrated.