4.0
Very Good 717 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Ana y Jose Charming Hotel And Spa in Tulum, you’ll be on the beach and within the vicinity of Cenote Crystal and Tulum Mayan Ruins. This beach bed & breakfast is within the vicinity of Tulum National Park and Temple of the Frescoes.

Rooms

Make yourself at home in one of the 21 individually furnished guestrooms, featuring iPod docking stations and minibars (stocked with some free items). Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club and an outdoor pool. Additional features at this bed & breakfast include complimentary wireless Internet access and concierge services.

Food & Drink

You can enjoy a meal at a restaurant serving the guests of Ana y Jose Charming Hotel And Spa, or stop in at a snack bar/deli. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

How to Get There

Ana y Jose Charming Hotel And Spa
Carretera Tulum Boca Paila Km 7
Tulum, 77780 Mexico

Reviews

4.0 Very Good 717 Reviews
Terrible service
Reviewed 10 hours ago

Me and my boyfriend stayed at the hotel for a total of 3 nights. first two nights we stayed at suite Arena and then move for the last night to an ocean view room, when i left i resalized i left a brand new bikini at the first suite. I called the concierge and he told me they found it, when i send someone to pick it up they said they didnt have it, that the person that told me they found it lied and suggested cleanning lady stole it... Terrible service for a luxury hotel... super dissapointed of the staff.

Amazing dinner - romantic setting
Reviewed 5 days ago

We went to Ana Y Jose’s restaurant to have dinner on our last night. The environment is romantic and quiet, which is nice.
Their flavors were unique and their way of cooking was too...majority of their food was cooked in a wood over for over 12 hours...that alone, makes it for super flavorful dishes.
We had an amouse bouche, grilled shrimp with chilled avocado soup, which was delicious. We also had empanadas and beef ribs, which have been cooked in the wood oven-the ribs were so tender and full of flavor. They brought a dessert tower with dark chocolate and fruit, which was yummy!
They also have fresh passion fruit (maracuyá) and watermelon (sandia) juices!
Again, a lot of food for two people but you can always take it with you or give it away to someone - in speaking to locals, a lot of the workers will accept it if you offer.
The staff is super friendly and helpful.
We didn’t stay at the hotel but it looked super cute and cozy and it has a nice pool.
We’ll definitely go back.

I think this is a wonderful property to stay in Tulum!
Reviewed 2 weeks ago

This hotel was perfect for the quick trip down to Tulum, The staff were wonderful, the hotel cooked the most amazing food and they had all the amenities I was looking for. The Tribal room we rented and it was very spacious.....well done Ana Jose, you are definitely a hotel I will recommend and come back to.

Toast of Tulum
Reviewed 3 weeks ago

We came here for dinner as a special treat for our friends from Italy. My wife and I had been here 10 years before only for lunch. It was such a special place then, we wanted to see if it still had the magic.
10 years is a long time, but as with fine wine it only gets better. Valets took our car and we went to the dinning area which is open and has sand floors, the whole property is magical. Our first round were margaritas. Now I am a tequila guy and these were the best margaritas I have ever had, no hype, flat out the best. dinner was fresh grilled fish amazing, as was the presentation, the rest of the meal and service.

Lovely location and well appointed rooms but...
Reviewed 1 month ago

We stayed here for 5 nights on the recommendation of our travel company to relax after a two week tour across Mexico visiting historic sites. It was also what seemed the right place to celebrate my wife’s birthday.
It is in a lovely setting with a beautiful beach, lots of sun loungers and good shade - couldn’t understand how sand would stay cool under a hot sun - no having to run across the beach!
We were booked into a garden room but were given one by the main pool, after first night we asked to move to somewhere quieter and darker - there were no shutters/blinds on windows above the bed which let in external path lights and were quickly moved to a very nice garden room.
We tried dinner in the restaurant our first night and after two weeks travelling across Mexico trying meals in many restaurants we were very disappointed - our worst meal yet - tasteless guacamole, tacos dripping with fat and rock hard tostados and to us overpriced to boot! The waiter also strongly advised not to add a tip to the bill but to give him cash. Fortunately there are a number of other places to eat along the beach which we frequented, I’d recommend La Estrella for fantastic seafood and good wine more reasonably priced.
Also if you want a cocktail and enjoy a stroll along the beach try Dune which has a 2 for 1 happy hour from 4 to 6.
Breakfast was a disappointment, it seems the buffet had been changed to a la carte with a large menu the week before which meant slow service even though there were many staff, most days the coffee was luke warm and were only given a small glass of juice - then having to ask for and wait to sign a bill when breakfast was already included.
Hotel has a strange practice of requiring a 10,000 peso deposit on checking in and was the only hotel during our lengthy stay in Mexico that had no travel adaptors at reception.

We have been lucky enough to have stayed at many beach hotels across the world and unfortunately can’t recommend this area as good value for money.
Also unlike other hotels around the world there was no acknowledgement of the birthday!