4.5
Very Good 2848 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The first certified thalassotherapy center in North America
  • Organic food in all three gourmet restaurants
  • Catamaran sunset cruise included in the on-site activities

What To Know

  • Guests have free green fees at the nearby Grand Coral Riviera Maya course
  • First floor private plunge pools may be visible from room son higher levels
  • There aren’t many elevators; ask for a ground floor room in the main building if mobility is a problem

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Wellness-focused, all-inclusive resort on the Riviera Maya with a slew of enriching cultural activities

The Lowdown

Zoëtry offers the usual Riviera Maya delights: salt and fresh water pools, a white sand beach, and more margaritas than you could possibly drink. On top of all of that, this 90-suite wellness resort encourages visitors to tap into the local culture. They can take free Spanish—or Mayan—classes, participate in an indigenous shamanic Temazcal ritual, take an ecologist-led tour of the nearby coral reefs, or even help a local farmer feed his animals. The on site restaurants serve organic cuisine and fresh juices (there’s La Canoa, which is French, Kaax, which is Yucatecan, plus the beachside grill El Chiringuito).

In the Area

Once you’ve gotten your taste of local culture at the resort, you can explore Mayan cultural history further by heading to archaeological sites like Tulum, Coba, or Chichen Itza. At Sian Ka’an, the largest protected reserve in the Caribbean, you can learn more about the local ecology and marine life. And if it’s shopping and nightlife that you’re after, Playa del Carmen’s Quinta Avenida is 35 minute drive away, while Cancun is only 20 minutes by car.

How to Get There

Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
Cancun - Chetumal Hwy KM 328
Puerto Morelos, 77580 Mexico

Reviews

Fantastic Relaxing Honeymoon!!
dangit89

My wife and I decided to spend our vacation at Zoetry from 10/7 to 10/14 after doing a fair bit of research on the different all-inclusive resorts. What we wanted was an all-inclusive that was focused on relaxation with few crowds. If you are looking for a big party scene with loud music and pool parties, this is not the resort for you. If you are looking for fine dining with a quiet romantic atmosphere where the staff caters to all your needs, this is your resort!

Before we got there, we were able to confirm our pick up time from the airport and we were greeted by their friendly driver who helped start our relaxing vacation with water and a cool towel. Our luggage was taken care of by the attentive bellmen as we were checking in. Our room was not quite ready so we were told to have lunch at Kaax while the room was being finished. I could go on and on about the service which was much more than we expected because everyone wanted to make our stay memorable.

To keep this review short, the food was fantastic at all of their restaurants. Everything was made to order. Everything tasted fresh and we never had a bad meal.We had nightly turndown service as well as daily housekeeping! I've never stayed at a property that made our room twice!

The pool was awesome! Everything was calm and quiet. We were treated like royalty by all of the staff at the pool. Shout out to Eduardo who was super attentive to our needs! He checked up on us frequently and got us whatever we needed, including anything at any of the restaurants that were open for lunch.

One disappointing aspect of the trip was that we never had the opportunity to have dinner at the grill. The only restaurants that were open for us at night were Kaax or La Canoa (both were great) but we wanted a dish from the grill that we never had the chance to try. I know it's low season which is why there were only 1-2 restaurants open at night, but the room service was prompt and we were grateful for that.

All in all, we had a fantastic honeymoon at the resort. Everything was perfect. The seaweed was a mild issue, but we are used to the murky waters of Lake Michigan so that didn't bother us that much. Shout outs to Salvador, the general manager, who was able to help us with whatever we wanted and was always checking up on us. Monica, from the concierge desk, helped set up all of our Honeymoon activities. She is a gem and we were grateful for all of her help. Jorge, our waiter, made us feel so special during our dinner meals. He was so attentive and eager to please. Thank you Zoetry Paraiso de La Bonita, for making our honeymoon special! We will be back!

Second visit to Zoetry
Robert C

This was the second time we stayed at Zoetry and this time in the Impression Suites. Delightful service especially Jarlin who greeted us everyday and prepared our beach bed with care and wrote our names in sand in a very creative way. He worked so hard to make sure we were happy and is a great asset to Zoetry. Our Butlers Victor and Isaac were exceptional and always there to help us with whatever we needed. However the food has taken a decline since our last visit. The portions are tiny and we are not big eaters and not prepared well. We had Prime Rib one night which was raw and unedible and the Food and Beverage Manager tells us "Oh yes I saw how rare that was in the Kitchen" and did nothing about it. Oh well move on F and B Manager--- Not good for this resort. Overall the service is excellent and the restaurant Dragons is exceptional--especially Jessica and Ernesto made our dinners very special and deserve compliments. We will give it another try and will most definitely stay in Impressions and hope the food will improve like it has been in the past. Zoetry remember profit is important to all business but do not ever cut back on quality as you will lose your loyal customers.

Not as advertised
Akumalsun

My husband and I spent our anniversary here based on the photos and reviews and were very disappointed. This resort is not worth the money they charge and not sure who is giving the high ratings.
The only 5 star here is the staff. They are very friendly and attentive.
We stayed in a romance plunge pool suite which was in much need of upgrading. The sewage smell outside was so strong and there were times in filtered into our room. The food was just okay and that was at the upgraded restaurants. The ocean was the most disappointing for us. The photos show beautiful blue water and this is not the case. Management told us it was the time of year but everyone else we asked said the water is never blue or very good for swimming. (And this was not due to sargassum which can be an issue)