4.5
Very Good 2582 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The first certified thalassotherapy center in North America
  • Organic food in all three gourmet restaurants
  • Catamaran sunset cruise included in the on-site activities

What To Know

  • Guests have free green fees at the nearby Grand Coral Riviera Maya course
  • First floor private plunge pools may be visible from room son higher levels
  • There aren’t many elevators; ask for a ground floor room in the main building if mobility is a problem

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Wellness-focused, all-inclusive resort on the Riviera Maya with a slew of enriching cultural activities

The Lowdown

Zoëtry offers the usual Riviera Maya delights: salt and fresh water pools, a white sand beach, and more margaritas than you could possibly drink. On top of all of that, this 90-suite wellness resort encourages visitors to tap into the local culture. They can take free Spanish—or Mayan—classes, participate in an indigenous shamanic Temazcal ritual, take an ecologist-led tour of the nearby coral reefs, or even help a local farmer feed his animals. The on site restaurants serve organic cuisine and fresh juices (there’s La Canoa, which is French, Kaax, which is Yucatecan, plus the beachside grill El Chiringuito).

In the Area

Once you’ve gotten your taste of local culture at the resort, you can explore Mayan cultural history further by heading to archaeological sites like Tulum, Coba, or Chichen Itza. At Sian Ka’an, the largest protected reserve in the Caribbean, you can learn more about the local ecology and marine life. And if it’s shopping and nightlife that you’re after, Playa del Carmen’s Quinta Avenida is 35 minute drive away, while Cancun is only 20 minutes by car.

How to Get There

Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
Cancun - Chetumal Hwy KM 328
Puerto Morelos, 77580 Mexico

Reviews

4.5 Very Good 2582 Reviews
Rest & Relax
Reviewed 3 days ago

The hotel and staff were amazing and anticipated all of my needs. I celebrated my birthday and the attention they paid to detail blew me away. I stayed at this hotel because I wanted to relax and it was the perfect boutique hotel. If you want to party go to the other secret brands if you want and upscale quiet experience this is the perfect place. The only thing that was slightly disappointing was the seaweed on the beach but I came a week after the storm and the hotel staff was working diligently to get the beach cleaned up.

Amazing Wedding Venue!
Reviewed 3 days ago

My husband and I were married at this resort in October 2018 and it was everything we could have dreamed of!

The wedding coordinator, Faride was absolutely fantastic. She was very easy to work with both before our arrival and once we got onsite. She coordinated every small detail including things I would never have thought of. We had to move the ceremony (which was planned for the beach) to a pier due to seaweed, but I think it turned out even better. From the welcome dinner, to the evening bonfire, to the ceremony, the cocktail hour (complete with mariachi band) and the reception, everything was absolutely perfect. We were even surprised with different decorations in our room each night!

Also, the food is amazing - not your typical all inclusive buffet style food at all. The cocktails are top shelf and the service is fantastic. Victor took great care of us and all of our friends at the pool.

It was an amazing wedding at an amazing resort. We will be back!

Relax and Chill
Reviewed 1 week ago

Zoetry was everything and more. The staff was amazing; catering to every need, want or question in a friendly and caring manner. The location was quiet and serene; every room has an ocean view which is absolutely perfect for a relaxed getaway. Monica, is the best concierge and can arrange for anything you desire.

Relax and Recharge
Reviewed 1 week ago

This is a luxury boutique hotel (fewer than 100 rooms) in a lush, beautifully landscaped setting. The large suites, which all face the ocean, are comfortable and arranged to provide maximum privacy, even on the large terraces. The nearby surf, and the exotic birds, were all that could be heard inside the suites. (The ground-floor suites were less private—visible from the paths to the beach.). Maid service was thorough and entirely unobtrusive.

The food was first-rate; my husband, who is vegan, was introduced to the head chef, who designed a special nightly menu for him—each one unique, creative and beautifully prepared. Guests generally could choose between two restaurants—both terrific. The hotel was not full and there was never a wait for a table. Room service, available 24 hours, was prompt and very good.

The pool area is beautiful and peaceful—no swim-up bar or loud music—and the attentive staff arranged the umbrellas to give just the right amount of sun and shade. The beach was a disappointment, however; the shoreline was covered with seaweed (which I understand was a problem this year for all the resorts in the area),

The staff was without exception friendly, efficient, well-trained, and responsive. Check in took only minutes. (No annoying sales pitch, unlike many other properties.)

The guests were of all ages, mostly couples, and many in their 20s or 30s. Children are allowed but, without any kids’ club or other activities, this wouldn’t be a good choice for families (and we saw no children during our stay).

Those looking for a party or constant entertainment will not find it at this resort. Instead, it is an ideal place to unwind, let go of stress, and enjoy a leisurely pace.

Wonderful Experience
Reviewed 1 week ago

My husband and I came with two other couples and we have thoroughly enjoyed ourselves.
The seaweed is clearing (post hurricane) & the staff are genuinely interested in making sure you are fully enjoying your stay. Wonderful food, wonderful atmosphere & is now my favorite place in our list of vacation spots.
Our only “negative” feedback has absolutely nothing to do with controllable measures on behalf of this hotel or staff. The negatives of our trip came in the form of 30+ annoying fellow Americans here for a destination wedding.
We have been shame-faced to watch our own kind be rude, loud, disrespectful and classless as they’ve filed in to attend what one would assume to be a “dream wedding”. The guests of this wedding have single-handedly tarnished our time here based solely off of their behavior. No common courtesy to the other guests or staff and quite honestly, their treatment of the staff has been absolutely embarrassing.

Never a “please” or a “thank you”. Some of the wedding guests used the towels of other guests to clean themselves and would then put them back dirty.
Entitled, disrespectful and embarrassing behavior.

It was extremely uncomfortable and a misrepresentation to what I believe most Americans would want others to know of our culture.

Kudos to the staff for attempting to uphold their standards as they did try to intervene with these guests.

Perhaps the guests of the wedding of “Beth & Kevin” will read this review and take the opportunity to do the right thing for their remaining time here and maybe treat others with some respect. Especially the staff.

We love & appreciate your kindness and service, staff of Paraiso La Bonita! Well done!