Ocean Coral & Turquesa – All Inclusive
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Located in Puerto Morelos, Ocean Coral & Turquesa – All Inclusive is by the sea and close to Crococun Zoo and Ojo de Agua Beach. This 4-star resort is within close proximity of Puerto Morelos Reef and Puerto Morelos Town Square.
Make yourself at home in one of the 591 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you’d like to spend the day shopping, you can hop on the shuttle (surcharge).
Food & Drink
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at one of the resort’s dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.
How to Get There
Poor communication pre trip, lousy customer service during trip. Many times during the week we were without common towels in the room. Managment at this resort is ignorant and would not take responsibility for the poor communication and mistakes. The shining star at this resort was Mauricio the bell boy. Way beyond what he needed to do but was very helpful in all ways. Tried to get a massage.... could not accommodate, they said they were full but every time I went there it was empty. Dive shop and snorkeling was a joke. The canceled the dive trip do to lack of people and blamed it on weather. Beaches were nice and quiet and well maintained. Staff was ok.... management-ignorant.... booking manager looked like he just got up from a nap and was unwilling to accept responsibility for poor communication. We will never go back. Resort has great potential but poor management will never allow it to be anything more then WalMart.....
The resort itself is a very nice place. The rooms are spacious and a very nice bathroom. They have several pools including one for the kids. The resort offers 6 restaurants of differing foods. The main restaurant is a buffet style and open for breakfast, lunch, and dinner offering a very large variety of foods. The hotel staff are very friendly and accommodating. Some of the rooms are quite a walk to the pool or beach so try to get a room closer to either if you can. Of the six restaurants, three stand out as quite good and three are just mediocre foods.The only real problem we had with our room was with the maid service. For some unknown reason the maid kept taking our wash clothes and not replacing them causing us to have to call the desk at night and get some brought up. The other thing that was not pleasant was that the very first evening we arrived we were hustled into taking a 1 1/2 hour lecture about the time share rooms that they want to sell. We went and after listening to their speech, we said we wanted to take a couple of hours and think about it. They told us that we had to make up our mind right then or the price would be higher after we left. Needless to say, we did not make any purchase. All in all the resort is a nice place to vacation at a reasonable price and it is all inclusive.
The Ocean Coral & Turquesa is located on the seafront in Punta Coral, in the area of Puerto Morelos. It has exclusive Suites, ten themed restaurants, Privilege, Exclusive Rooms and Services and a Despacio Spa Centre. In addition, it has a wide range of entertainment and sports for enjoying an unforgettable stay.
After a cancelled flight that we could not depart until the next day, we were put up in this hotel for the day. As they had to check-in a bus load of people, they moved surprisingly fast at getting everyone checked in. This is a FAMILY FRIENDLY resort, so there will be children. The resort is spread out along a large section of beach. We arrived late afternoon, and left early morning and did not see anyone using it.
There were a total of 5 pools, we were only able to locate three of them. At least one swim up bar.
They do have an ‘adults only’ section of the resort, which comes with an upcharge, as does their ‘privilege’ section which includes the following:
Privilege includes the following services to ensure you have the most pleasant, comfortable stay possible:
• Personalized check-in and check-out
• Privilege welcome gift
• Bottle of wine
• Butler service
• Private Privilege Beach area with exclusive sunbeds and Balinese beds, waiter service and personalized drinks
• Top brand drinks in restaurants and bars
• Priority to book at a la carte restaurants and à la carte breakfast in bed service
• Access to the Privilege Lounge with a variety of snacks, premium drinks, computers, TV, internet, breakfast, lunch and dinner à la carte
• Services for the children: Daisy VIK Kit (Very Important Kid) in family hotels
• For Kids: Wide selection of DVD movies, books and special meals
• 10% discount on our Despacio Spa Cente
• Late check-out subject to availability
Fully equipped rooms that stand out for their location and their impeccable customer service:
• Sophisticated rooms with large private terraces and wonderful views of the resort
• 24-hour room service
• Beds with special bedding and pillow-top
• Bathrobe, slippers and VIP amenities
• Exclusive bathroom amenities
• Minibar with full selection, Nespresso coffee maker(different brand in Cuba) and Privilege coffee in room
• iPod, iPhone and MP3 dock with alarm clock
• Exclusive beach towels with Privilege logo in room
• Exclusive welcome gift
DAISY CLUB is the resorts kids program consisting of the mini-club (ages 4-12) and the teen club (13 and up). Each has a selection of age appropriate activities and games to entertain the young ones, and give you a rest.
We stayed in a Deluxe Junior suite that trip advisor will not allow me to give the URL for the video walkthrough.
Room is very simple and basic, a bit outdated. Beds were comfortable, view from balcony was partial ocean view. Plenty of room to store everything and adequate for family of 5.
Restaurants. We did room service which provided plenty of food. Breakfast we did the buffet, which had a large variety of items, however could not find any bacon?
This is a great budget & family friendly resort. Sure to find lots to keep the kids busy, while allowing the adults time to relax and enjoy themselves!
I believe they may offer day passes to locals, as there were a LOT of what appeared to be families from the area. The kids were not being monitored, they were blasting loud music with their portable speaker, and running around the pool area.
ROOM SERVICE – ordered and was told 30 minutes. Called them after 50 and was told they came to the door and nobody answered? Did not bother calling me, and turns out, they took it to the WRONG DOOR! Very disappointing.
Breakfast – simple buffet, nothing fancy, could not find any bacon! Servers did not seem to like their job.
ROOM – we were in building 13, which was very difficult to locate as the signs do not point to that specific building! Walked into room, and it was a musky smell when we walked in. Noticed a dehumidifier… was not on. Bucket was full! I emptied it, and it started right up. Did not use ceiling fan, as it appeared to have one speed, which was HIGH. By morning, the dehumidifier was off… bucket full. Tv had several channels, but most were snowy and unwatchable. There is a guide in the room in a 3 ring binder, no page numbers and completely out of order making it useless.