4.5
Very Good 9053 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in Puerto Morelos, Now Sapphire Riviera Cancun All Inclusive is on the waterfront and close to Crococun Zoo and Ojo de Agua Beach. This 4-star resort is within close proximity of Puerto Morelos Reef and Puerto Morelos Town Square.

Rooms

Make yourself at home in one of the 496 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and bidets.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this Colonial resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 5 bars/lounges, or 2 poolside bars.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Morelos? This resort has 8295 square feet (771 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

How to Get There

Now Sapphire Riviera Cancun All Inclusive
Super Manzana 11, Manzana 9, Lote 10
Puerto Morelos, 77580 Mexico

Reviews

4.5 Very Good 9053 Reviews
Huge Wedding Group
Reviewed 3 days ago

I was married at Now Sapphire in August of 2018. We traveled with 71 guests. Everyone had a great time at the resort. The staff is overwhelmingly pleasant, they go out of their way to ensure you are enjoying your stay. When dining at the Market Café, look for Mardo and his crew, they are the absolute best! Check out the Bluewater Grill for lunch, the fish is so fresh and so good. This is one of the best experiences ever. The rooms were beautiful and again the staff is superb!

11th and not the last
Reviewed 3 days ago

The resort is beautiful, tropical and clean at all times. I cannot say enough about the staff. Whether you are the for the first time or many times, they go out of their way to make sure everyone is happy and having a great time.It’s so great waking through the resort and the staff come up and gives us hugs....truly a 2nd home...home away from home.Cesar at The Sandbar, cannot say enough about his fun personality, pays such detail to what people order and makes specialty drinks to suite everyone’s needs. He’s truly an asset to the resort. Antonio is also at The Sandbar and fabulous. What a great team they make. It shows they both love their jobs. They want to make sure guests are having a great time...all the time. Moises at Market Place, breakfast and lunch, such a fantastic waiter, always so happy, a huge smile on his face, greeting guests with so much energy.We always saw him at Bluewater Grill in our previous visits, and we were excited to see he’s still at the resort. Martha, walking up and down the beach, always making sure guests are relaxed and delivering drinks. Always smiling and making sure guests don’t have to get up for their drinks.We can go on and on.Our first visit was April 2013. Since our first visit, the general manager has made so many improvements throughout the few short years he’s been there. The resort just keeps getting better and better. Thank you Mr. Rafael. There are so many resorts to visit, and people do, even after visiting NOW Sapphire.Bottom line, guests keep coming back to NOW Sapphire.Extremely great staff, beautiful resort and guests are treated like royalty.

I loved everything
Reviewed 4 days ago

The property is massive, beautiful, and meticulously well maintained. The rooms are spacious, well furnished, and adequately stocked with linens, pillows, towels, and beverages. The gift shop has just about anything you could ever need so no worrying if you left your aloe at home. The staff is so fun and will absolutely pamper you. My husband and I never once had to ask for a refill or track down a server. We ate at every restaurant and the food was out of this world. I highly recommend five courses from Paramour and the Maki Roll at Lemon Grass.

The only bad thing about the experience at Now Sapphire was having to leave but even the checkout and taxi arrangements were easily made. I will definitely be returning one day. Thank you Now Sapphire and Cloud 9 for such a special weekend!

Amazing
Reviewed 4 days ago

The grounds and the rooms were stunning. The food was amazing - honestly never had better! I can't believe the quality you get for all inclusive. The service is second to none. Special shout outs to the Lemon Grass; Jose and George, Market Cafe; Eduardo and Luis, Moments Bar; Manrique and Wilberth, Cibu; the Singer (didnt catch his name but he did birthday singing whilst waiting and his voice was amazing). The service from these people really made this holiday special. The only negatives are that it is quite remote so if you want to go shopping on a rainy day you need taxi money. Although the hotel do go out of thier way to entertain you. The seaweed on the beach is much worse than cancun but again the staff work hard to clear it.

Another Great Visit!
Reviewed 4 days ago

This was our second visit to NOW Sapphire and it was just as nice if not better than the first a year ago. The great service provided by all of the employees is what sets it apart from other resorts. A resounding 'EXCELLANTE" is always voiced by the employees when asking how their day is going. They always do their best to make the guests happy and after being there for nine days, several of our servers felt more like friends than employees. Our pool server, Sandra, was the best and Moises in the buffet and Wilberth at the Moments Bar went above and beyond as well. We enjoyed the food in all of the venues we visited and the buffet continued to be a nice surprise with varied choices and delicious food. The whole fish option at Bluewater Grill at lunchtime is outstanding. One change we didn't like was that as Preferred Club members last year we were able to enjoy breakfast outdoors and the beautiful water view at Bluewater. This year Bluewater is only open for breakfast to Vacation Club members and it seemed to be empty most of the time. Another restaurant, Cibu, was designated for Preferred Club members but we missed the ambiance of outdoor dining by the water. We would highly recommend a visit to NOW Sapphire!