4.5
Very Good 9780 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in Puerto Morelos, Now Sapphire Riviera Cancun All Inclusive is on the waterfront and close to Crococun Zoo and Ojo de Agua Beach. This 4-star resort is within close proximity of Puerto Morelos Reef and Puerto Morelos Town Square.

Rooms

Make yourself at home in one of the 496 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and bidets.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this Colonial resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 5 bars/lounges, or 2 poolside bars.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Morelos? This resort has 8295 square feet (771 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

How to Get There

Now Sapphire Riviera Cancun All Inclusive
Super Manzana 11, Manzana 9, Lote 10
Puerto Morelos, 77580 Mexico

Reviews

4.5 Very Good 9780 Reviews
Quick Visit
Reviewed 2 days ago

Absolutely LOVE this resort and the people, who make it everything that it is!!! I was actually staying at another resort for the week, but booked one night at Now just to go back and say Hello to all the wonderful people we have made friends with since visiting our first time last year. If you are considering this hotel as a place to stay, you WONT be disappointed. I have recommended it to many of my friends, who have since went and had just as great of time as we do each time we go. Honorable mention to the Amazing Entertainment manager Luigi, his team mates, Isaac and Daniel. Also, main pool server, Jose Miguel, ALWAYS a pleasure to see their smiling faces each time we return!

Celebration Trip
Reviewed 2 days ago

This was the second time we stayed at the Now Sapphire Resort, the resort itself is very nice. Unfortunately the beach was basically inaccessible due to the seaweed (this is a natural occurrence that has affected much of the coastline in this area) and the smell of the seaweed decaying was overwhelming at times. We did not let this ruin our trip as the pool was a fantastic place to hang out, relax and enjoy drinks. The pool bartenders and wait staff are phenomenal! The Market Cafe leaves little to be desired with poor taste and undercooked meats and cafeteria like foods. However the Lemongrass and Blue Water grill had delicious dinners with enough variety to eat at multiple times. The Barefoot Grill is a nice place to grab a quick afternoon snack but is very repetitious. The staff is very friendly and energetic, always making us feel welcome!

Amazing Hotel, Amazing Staff and Amazing trip!!!!
Reviewed 2 days ago

We always travel for my birthday at the end of March. We always choose a different location to see new places. After our stay at NOW ,this will be the first time I will go back to the same place!!
Fabulosa, Fabulous and Fabuleuse!!! We stayed in the Presidential Suite for our 10 day stay and loved it!! Ocean view and amazing service. The food was great. For a small buffet, the area never seemed crowded. The selection was always great and fresh. The service was fabulous everywhere. We stayed out on the beach most of the time and Gaby was quick to make sure we always had a drink in hand. She was wonderful as were many others. The preferred pool area and the lounge beds were nice but we found the area to be too warm for us and stayed near the ocean for the breeze. Yes people, there is seaweed. That is what happens when you vacation near an ocean. That said- The workers tried to keep the beach clean and we felt they did a great job trying to keep up with a never ending battle.
Check in and check out was easy. The preferred lounge and check in area was very nicely appointed and the service was second to none. All the staff went out of the way to accommodate us.
We were only approached by the time share people once and never bothered again once we told them we were not interested. They were respectful and left us be which was very nice.
We will be booking again in the future. Truly one of the nicest places we have been to!!! Thank you Now resort - we look forward to seeing you all again!!!

very good
Reviewed 3 days ago

very nice room clean we always come back excellent service recommend to any vacationer perfect secure to stay hotel try this place have everything that you need in one place we invite you to come and enjoy this hotel

Now Sapphire Riviera Cancun
Reviewed 4 days ago

We just came back from our vacation in the New Sapphire Riviera Cancun. The place is beautiful, amazing views, tranquil atmosphere even its familiar, the food was great, entertainment as well. We really love the attention specially in the buffet in the morning. This guys really make feel people happy and well atended. Luis, Mardo and Julio, thank you for all your attention. We highly recommed this place for a great vacation 👍