4.0
Very Good 7674 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Bar Dining Drink Eat Hip Luxury property condominium Suite Villa Resort

Overview

Location

When you stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive in Puerto Morelos, you’ll be on the beach and convenient to Dr. Alfredo Barrera Marin Botanical Garden and Artisans Market. This 4-star resort is within close proximity of San Jose Catholic Parish and Sanctuary of Hope and Time Capsule.

Rooms

Make yourself at home in one of the 500 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this Colonial resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

How to Get There

Hotel Marina El Cid Spa & Beach Resort All Inclusive
Boulevard el Cid Unidad 15
Puerto Morelos, 77580 Mexico

Reviews

4.0 Very Good 7674 Reviews
Very underwhelming stay
Reviewed 2 days ago

The hotel and its amenities are of great quality but the service was the worst we had in our whole stay (we visited several resorts). The staff truly made us feel like we were not welcome. The only good experience we had are the restaurants we booked for dinner, where the waiters were great. Other than that we really felt that we were bothering them. At lunch, one of the waiter, who I was just asking water to, literally told me that he was not talking care of my table and left.Another thing to add is that the wifi isn't free and quite expensive (15USD per device per day) which seems like a joke in this day and age.Our room was really nice but extremely noisy, which is disappointing for a "luxury" room and no one came to clean the room in 2 days even though we were out from 9am to 4pm.The food however was very tasty but I would recommend booking dinners in advance, otherwise you have to wait in line for a long time to have dinner at the buffetThe hotel is not horrible at all but we just felt uncomfortable and disappointed by the whole experience

Great Stay
Reviewed 3 days ago

everything about the property was fantastic! The grounds were super clean, food was fantastic in every restaurant they had, the buffets had lots of variety, and the a la carte restaurants were also great (the swordfish is to die for)

Great!
Reviewed 3 days ago

My family and I recently stayed at El Cid and had a wonderful time. The resort was really nice, not to many crowds which was really nice. The food was very good, lots of options for everyone. Room service was great, the staff was friendly and helpful! My daughter got sick upon arrival due to ear pressure from the flight so we took her to the resort doctor; all I can say is that the doctor went above and beyond to care for my daughter. He checked on her since we arrived until the night before we left to make sure she was ok to take the flight. We will definitely be returning to El Cid!

family trip-group of 10
Reviewed 3 days ago

There were 10 of us total on this trip, myself, my 2 boys, my 2 brothers and their families. The resort was absolutely beautiful and much bigger than I expected. The food was phenomenal in all the restaurants. We weren't given much direction when we got there but told by gentleman in the lobby that we had to wait to book our A la Carte the next day with him....turns out he was trying to sell us and get us into a breakfast (which none of us qualified for)and we could have booked our dinners the first day. Guest Services was able to accommodate our large group and we went to 3 of the restaurants-Mediterranean, Italian and French. Having 24hr room service was also so convenient. All the staff were very friendly. Locations of the restrooms were all very convenient but was a few days before we knew not to flush the toilet paper. We visited the Disco 2 nights and had a great time. There was so much going on and so many pools. We did 2 excursions: Chichen Itza group tour and Tulum/Coba private tour both were unforgettable. Swimming in the Cenotes was breathtaking. the local food provided was delicious even for the picky eaters. The beaches were nice but the water was full of seaweed, we did try the water sports but didn't fair very well.

Most relaxing vacation
Reviewed 3 days ago

I love the Marina El Cid. It is my second time coming here. I especially like the fresh, delicious food choices in the Delores food court. The staff is always friendly and welcoming. The public washrooms are cleaned constantly throughout the day. The music that is played on the speakers throughout the day is perfect. There are so many comfortable choices as to where to spend your day either in the sun or in the shade. I can't wait to go back.