4.0
Very Good 8336 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Bar Dining Drink Eat Hip Luxury property condominium Suite Villa Resort

Overview

Location

When you stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive in Puerto Morelos, you’ll be on the beach and convenient to Dr. Alfredo Barrera Marin Botanical Garden and Artisans Market. This 4-star resort is within close proximity of San Jose Catholic Parish and Sanctuary of Hope and Time Capsule.

Rooms

Make yourself at home in one of the 500 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this Colonial resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

How to Get There

Hotel Marina El Cid Spa & Beach Resort All Inclusive
Boulevard el Cid Unidad 15
Puerto Morelos, 77580 Mexico

Reviews

We continue to come back year after year
Klangender

We love the El Cid properties and have no regrets purchasing a timeshare with them. The staff is responsive and kind. Service is a top priority at this property. The grounds are impeccable and the buildings are well kept and clean. As a VIP timeshare owner, however, we have seen the Platinum service decline a bit. We were given rooms without a view except to the back of a bunch of trees. But we could hear the ocean. I suppose that counts for something. Having said that, our VIP status is supposed to allow requesting specific rooms. Our butlers were very attentive and asked daily if there was anything we needed. They were timely in picking us up for departure and setting up our hotel to airport arrangements as well as a taxi to go into Puerto Morelos. Here is my ONE complaint. The food was mediocre at best and was frequently cold. The pancakes at Il De France and at De Giulio were cold everyday. I was mostly disappointed in the Chiquillas. I wait for an entire year to get them and they were terrible. Sometimes cold. Sometimes with chicken. Sometimes with a strange smokey flavor added. I was so disappointed! We at mostly ate at Delores De Mercado. Lastly, we declined the timeshare update because of how badly we were treated in 2018. The woman who greeted us and attempted to schedule a meeting was overly pushy and told me to write a note as to why we would not be participating in an "update". It's never an update. It is always a push (shove) to get you to buy more points. This is my vacation and my choice. Why waste a timeshare salesperson's time? Going forward we will not be participating. Overall, El Cid is a spectacular experience. That is why we return year after year.

Great Resort... Shame about the WIFI
Sask_Rider_Fan_001

We stayed at the Marina El Cid from Nov 2-9 and found the resort to be a great family vacation with one HUGE exception. The WIFI is terrible and on top of that ridiculously expensive. The going rate was $60 USD per person per week. That's more than I pay for high speed WIFI in Canada! Luckily @westjet had a promotion where we got 2 free WIFI passes but access and speed was terrible. I'm so glad we didn't buy two more access codes only to find it sucked.

For a resort wanting painting itself as a top tier resort, the Marina El Cid needs to invest in WIFI infrastructure and then make it part of the room fee. It's 2019 and people expect good, free WIFI.

Besides the obvious WIFI issue, the rest of the trip was fantastic. The resort is very clean and the workers spend a lot of time cleaning (like washing the chairs and tables by the pool) and maintaining the plants around the resort.

There is mosquitos in the morning/evening, so bring bug spray. We did see the staff spraying for mosquitos and this did seem to keep them down, but obviously doesn't get rid of all of them.

The food was quite good, with our favorite restaurant being the Marina. Luckily enough we got in on the last day before it was to undergo renovations.

The Market buffet on the Ventis side is good with lots of stations to pick from. We ate there most days for lunch.

The pool area at the Marina side was lots of fun for the kids with pool activities, water slide and cliff jump. There were plenty of chairs around the pool and as long as you get out to the pool by 0830, you can easily get a seat.

The beach is quite nice and there is a net to catch all the nasty seaweed that is invading that area of Mexico.

Our room was the standard room with a murphy bed and we found that with the four of us there was plenty of room.

All in all, I would recommend this resort to families with one big caveat, the crappy, expensive WIFI.

A relaxing and delightful experience
walterlb2017

This resort is 5 star. Service was impeccable and food exceeded our expectations. You will want to return again and again. Relaxing environment that allows you to recharge your battery yet their are engaging activities.