4.0
Very Good 8275 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Bar Dining Drink Eat Hip Luxury property condominium Suite Villa Resort

Overview

Location

When you stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive in Puerto Morelos, you’ll be on the beach and convenient to Dr. Alfredo Barrera Marin Botanical Garden and Artisans Market. This 4-star resort is within close proximity of San Jose Catholic Parish and Sanctuary of Hope and Time Capsule.

Rooms

Make yourself at home in one of the 500 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this Colonial resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

How to Get There

Hotel Marina El Cid Spa & Beach Resort All Inclusive
Boulevard el Cid Unidad 15
Puerto Morelos, 77580 Mexico

Reviews

4.0 Very Good 8275 Reviews
AMAZING RESORT!!!!!!!!!
PREZ107

This hotel exceeded expectations. We just got back from a quick family trip and as soon as we arrived we felt at home. The service was amazing. Like most international resorts they offer you to view a presentation for additional perks and savings. I expected that and you can simply deny them although they will continue to ask if you have changed your mind. The food was amazing. If there is an area of improvement it would be to have more options of meals to select from. the menus at the resort were a little bit on the light side with options but nonetheless the food was great. The beach was still a bit brown from the seaweed but you can see the staff working out there everyday tying to keep it as clean as possible.
My family and I could not have asked for better service. We did not get to take advantage of the excursions as our trip was not that many days and the resort alone can take up 2-3 days to enjoy all of it.
The hotel set us up with a taxi service that took us to a Playa Del Carmen which is very nice and a great place to purchase your souvenirs for your friends and family back at home.
Once again, overall we loved staying here and we will definitely be back sooner than later. The main pool at El Cid was amazing and the events such as dance night parties, foam parties, movie night are just some of the events that made this a most memorable trip. Thank you El Cid and your staff.

Relaxation to the max
Cutixbaby

There are beach resorts and there are beach resorts but I recommend this lovely place for your relaxation. With the great meals and excellent service from staff you are guaranteed self love. The spa is a plus....can't explain much here so head for maximum satisfaction

DO NOT BOOK THIS RESORT
Matty42077

WARNING! DO NOT BOOK THIS RESORT!!! We booked a family vacation here and paid for 3 rooms for our family. Because we wanted to have a little nicer room, we booked a room which BookIt claimed was an upgrade to the other 2 rooms we booked. Not true! It was called a “Luxury” room, but the luxury means the same room with upgraded “amenities” and some travel toiletries, and “Butler” service which turns out anyone can get anyway! This is not why I’m so upset however. Upon checking in, we were separated out to each check in with different desk attendants. One of the rooms was upgraded to a Presidential Suite-like room with a separate dining room seating 8, a kitchen and wet bar, a full living room with sectional couches, 2 bathrooms, a separated bedroom, wrap around balcony with a jacuzzi on it overlooking the ocean, and about 3 times the square footage and it wasn’t our room which are the ones who paid for all 3 rooms. The next day when bringing this to the attention of Sara Gutierrez (Club Platinum Manager) that it was unacceptable that one of us was upgraded when all of us weren’t offered the same, and especially when the room that costs the most wasn’t the one upgraded, we were told that it was a special deal that was granted by the desk attendant that checked that room in and that there was nothing they could do for us. In the end, after pressing her on the issue, I brought up the fact that we were confused why we had to pay $60 PER DEVICE for WiFi as we had never experienced an up charge for internet at ANY of the other MANY Mexican resorts we frequent, upon which she reluctantly comped us TWO access codes for the week...something which costs them NOTHING! The last thing that I’ll tell you about is a situation where my husband was stepping off into the infinity pool and the tiled bottom was so slick that he completely wiped out down the stairs and badly scraped his back resulting in a deep wound that he needed to go get treated for at the medical facility which costs us an additional $90 cash. All this because they don’t have as much as a single sign to let you know that you should take ultra caution stepping into the pool (picture included). WE WILL NOT BE BACK! You have 100’s of other much better choices in a 20 mile radius! Keep on scrolling!!