4.5
Very Good 1360 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

When you stay at Desire Riviera Maya Resort All Inclusive – Couples Only in Puerto Morelos, you’ll be close to Crococun Zoo. This 4-star resort is within the vicinity of Ojo de Agua Beach and Puerto Morelos Reef.

Rooms

Make yourself at home in one of the 114 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a nightclub and a health club. Additional features at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at a restaurant, or stay in and take advantage of the resort’s 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges.

Business & Travel Amenities

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

How to Get There

Desire Riviera Maya Resort All Inclusive – Couples Only
Carretera Puerto Morelos KM 27.5
Puerto Morelos, 77580 Mexico

Reviews

4.5 Very Good 1360 Reviews
Return trip pt.2. (Lady Heineken)
Reviewed 2 days ago

Beach...The seaweed continues to be a problem so if you are big on beach access you have to wade through a ridiculous amount of seaweed before you get there.
However, if you are looking for a quiet, tranquil place to relax, read, nap ect..you have to grab a bed or chair on the beach by the ocean view rooms.

Pool...the usual experience with reserving a bed and chairs.

Gift shop...prices were a little on the outrages side. My husband usually gets hats, tee shirts and tank tops with logos as souvenirs. But $27 for the baseball cap killed the shopping spree. I tried to get to the jewelry shop but I couldn't seem to get there while it was open.
Check out -
All of the coupons and incentives that were given to us for attending the presentation were basically worthless during checkout or only usable at their other resort "Pearl"...you know the same resort that they don't provide transportation to...but requires a $20 cab each way...no coupons for that. Oh and the Anniversary dinner that we had to practically beg for...thanks for charging full price for all of the inconvenience to finally get that.

Something new before they cut the band officially ending vacation...an optional donation applied to your account. So even though we settled the bill the previous evening we were given the option to "donate" additional funds.
What is still missing from the resort?
1) Shuttle bus to the sister properties. They tell you all about them and your access but then leave you to pay ridiculous cab fares if you want to visit the sites and access those amenities...which you buy into as an owner.
2) Shuttle bus to 5th Avenue...we refuse to pay $45 plus tip EACH WAY to walk around on our own and possibly shop or buy things.
3) Two-bedroom/two bath villas...they have two story 1 bedroom villas with private pools and hot tubs which seems like a total waste for the party atmosphere. You meet so many people especially if you travel to the resort the same time each year that having the two bedroom option seems like a HUGE missed opportunity especially in January and August!
4) Game room...indoors with air conditioning. We brought our own games but there wasn't a good place to play. And when the rains started there was no place to hang out. Bottom line we will be back because of the great staff that work hard and takes care of us during our annual trip but we are also hoping the new properties will address the missing pieces.

Another wonderful trip!
Reviewed 3 days ago

Before I tell you about the wonderful time we had at Desire, I want to tell you about some of the great staff that made our 9th visit to Desire fantastic.

Arcos and Ramon greeted us and took wonderful care of us during our stay making sure that we had a special week. When they say “welcome home”, they mean it.
Fransico
Nigel
Israel
Angel
Valentin
DiDi
Anna
Yuni
Marianna and
Kevin also did a fantastic job making our stay phenomenal.

Everyone at Desire goes out of there way to make you happy. We were celebrating our 44th anniversary and they made it so special from the cake and champagne our room to our wonderful special dinner on the beach.

The food is fantastic. The entertainment is great and the rooms and resort are clean and beautiful.

The entertainment staff was great. They kept us happy and entertained by the pool, at the lobby bar at night and at the disco. I don’t know how they do it. They really aim to please. Valentin was our favorite waiter. He was so attentive to us and took such good care of us. He even made us feel happy during our last night when.

We look forward to going to Desire every year and count the days. We can’t wait to go back in December to celebrate my husband’s birthday.

We meet wonderful people every year and are fortunate to see old friends from years past.

There is no place like Desire if you are looking for a special time with your partner. I highly recommend it.

Nice Beach
Reviewed 4 days ago

We enjoyed the resort very much. Liked that there were only 150 rooms and couples only. The drinks were made with top shelf liquors. The food was fresh and innovative. The nightly entertainment need some work, but the disco was great. The rooms are very contemporary. One drawback of the rooms were you need to share your balcony with the room next to you. Staff are very professional and nice. It was a great vacation.

Already planning our return
Reviewed 4 days ago

It is often the case that people make any experience more meaningful, and that is all the more true here. We just finished our second visit in a year, and already feel drawn back "home" to RM. yes, the other guests are amazing. This place is a magnet that draws interesting, accomplished, fun, open couples. The conversations we have are alone worth the price of admission. But the real magic is in the staff. First, a shout out to the butler "G" who went above and beyond for us...literally! Daniel and Afrika make pool time special, and we became especially fond of our server Enrique (amazing young man). We could go on, but suffice to say that part of what makes this place so great is the way that caring people care for their guests. We can't wait to return!

"Hot" Amazing Vacation!
Reviewed 5 days ago

We have been here 5 times and we always keep coming back. There is no other resort like this one. Staff is amazing and have been there for many years. They recognize you each time you come back and make you welcome to your second home. Fall in love all over again or even more with each other!
Candido - I cannot say enough about him. Very accommodating and made you laugh all week. Always there for you and whatever you needed! Went above and beyond.
Eunice - She always made us feel welcome and if we needed anything she was there.
Many - always greeted you with a smile, took care of anything we needed.
Ivette and Diego P - best service ever!
Water sports Mike and Leo were great!

These were just a few that stood out but every one that works there makes you feel special and welcome. Thank you all and we will be back asap. 😘