4.5
Very Good 12923 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Azul Beach Resort Sensatori Mexico, by Karisma in Puerto Morelos, you’ll be on the beach and close to Crococun Zoo. This 4.5-star resort is within the vicinity of Puerto Morelos Town Square and Artisans Market.

Rooms

Make yourself at home in one of the 435 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this resort include wireless Internet access (surcharge), babysitting/childcare (surcharge), and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a poolside bar or one of 7 bars/lounges, or 3 swim-up bars. A complimentary breakfast is included.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This resort has facilities measuring 4166 square feet (387 square meters), including a meeting room. Free self parking is available onsite.

How to Get There

Azul Beach Resort Sensatori Mexico, by Karisma
Carretera Cancun Puerto Morelos km 27.5
Puerto Morelos, 77580 Mexico

Reviews

Lovely hotel, great service.
Jenny M

We visited for our honeymoon with our 3year old daughter. Our room was decorated for our arrival which was a nice touch.
We spent most of our time by the zavaz pool bar where we were served drinks by our barman Mariano who was the best. He even made non alcoholic cocktails for my daughter to make her feel included and she couldn't wait to go back the next day and watch him make drinks.
The spa was nice however we didn't use the indoor spa pool as we wanted to make the most of the sun.
Zavaz was our favourite restaurant for breakfast and dinner. We enjoyed the beach bbq and the pizza place. We didn't feel like spoons was 5 star quality and the food was cold by the time you sat down to eat it. Room service was good and they were happy to send us milk when we needed it for our daughter.
The kids pool was OK but we only went once as the view of the building site was not relaxing for us. Luckily there are other pools to use that she loved.
We enjoyed the painting on the beach which does cost extra.
Make sure you take lots of mosquito repellant as there are a lot everywhere at the moment.
Overall we had a great holiday and all the staff were helpful and friendly.

Lovely grounds but food not 5 star
antonia19651

We have just returned from a week stay at this resort. You cannot fault the grounds for cleanliness and the pool areas are beautiful. However, food in the restaurants where definitley not gourmet or 5*. The staff on the other hand where so friendly and couldnt do enough for you especially Lucia around the pool who was amazing and made our holiday!! Also Ruth in Concierge and Blanca. Unfortunaltey we would not return to this resort.

Amazing place
972hazelf

It’s our last night as I write this review of a lovely blissful week. We booked with tui a premium swim out room and it was worth every penny.The whole hotel is very clean with happy helpful staff -Arc angel in the Italian and Anna who served us drinks round the pool were exceptional and so were all of the staff we didn’t come across any one member of staff who didn’t make this place special. The beach did have a sea weed problem but not the hotels fault who are doing all they can to keep in top of it. Maybe if you like to spend most days at the beach then this isn’t the place for you this year . Food is lovely and premium drinks at all bars.Beds are really comfortable.We will be returning.