4.5
Very Good 11509 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Azul Beach Resort Sensatori Mexico, by Karisma in Puerto Morelos, you’ll be on the beach and close to Crococun Zoo. This 4.5-star resort is within the vicinity of Puerto Morelos Town Square and Artisans Market.

Rooms

Make yourself at home in one of the 435 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this resort include wireless Internet access (surcharge), babysitting/childcare (surcharge), and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a poolside bar or one of 7 bars/lounges, or 3 swim-up bars. A complimentary breakfast is included.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This resort has facilities measuring 4166 square feet (387 square meters), including a meeting room. Free self parking is available onsite.

How to Get There

Azul Beach Resort Sensatori Mexico, by Karisma
Carretera Cancun Puerto Morelos km 27.5
Puerto Morelos, 77580 Mexico

Reviews

4.5 Very Good 11509 Reviews
Amazing week at sensatori azul beach
Reviewed 6 hours ago

From The beginning everything was perfect. Very spacious rooms and clean. The restaurant were all 5 star quality. The service from The staff is very excellent and very friendly. We would Like to have a Special thanks to Mariano and carmina at The pool bar that made our pool time Perfec. Mariano is a true gentlemen and very good barmen. Thanks to all the staff at sensatori azul

Great vacation!
Reviewed 8 hours ago

The food and staff are what make this resort amazing! Blanca, Zaqueo, Lucia, and Gerardo provide the best service. You need to come her just for them! They new our drink order right away, Food was great. There were issues but you wouldn’t even notice them because staff was so good......

Second visit and just as great
Reviewed 9 hours ago

This was our second time visiting the hotel having also spent ten days her in May. I have to say that as sson as I walked back in I remembered exactly why I loved it so much last time. Although we were delayed by 6 hours due to snow and arrived after midnight staff were on hand in reception with cold drinks for the adults and kids. Check in was fast and our cases were delivered promptly.
The food is one of the stand out features of this resort and the Gourmet All Inclusive set up is fantastic. We mainly had breakfast at Spoons just due to the variety of food available. I tended to start the day with a freshly made omlette which was excellent every time. The italian is excellent, the fillet steak is as good as I've had anywhere. On the occassions we visited and there was a small waiting time we were given pagers so that we could go for drink whilst we waited. The mexican is probably the weakest for food however it has a good atmosphere and the wings are good!
We were also lucky enough to win a private dinner for two on the beach in the TUI get together. This was a great experience with a private waiter accompanying us to a really nicely set up table on the beach for a four course meal.
The pools are all excellent and we made good use of the swim up bars. Drink quality again is excellent, cans of Heineken are served at the bars as well as a Mexican lager. Cocktails are very good quality and I loved the Icebergs. You really are spoilt for choice with the amount of drinks available.
The kids club was great and the staff working there deserve a special mention. They really looked after our 4 year old really well when she went to various activities during the day and night. There was a movie night every night as well as a pyjama party, where the kids were given popcorn, cookies and milk. Our daughter loved the kids club activities and usually came out with some crafts she had made.
The sports facilities are again very good and we did three beach boot camp sessions (brutal, in a good way). My partner had several PT sessions in the gym which are included. We also took Kayaks out and played tennis one morning. There was plenty to get involved with including volleyball, archery and other activities.
I would definitely recommend this hotel and it is the best place I have ever stayed. The staff work incredibly hard and couldn't be any nicer. The small touches like the mini fridge stcked with beer, soft drinks and crisps are great, as is the 24 hour room service.

Winter sun
Reviewed 14 hours ago

The Sensatori in Mexico is a superb holiday destination.
The staff make your holiday so wonderful. Staff like Janet, Neil, Rolando, Padro, Mateo & Xavier all of the Zavala Resturant are unbelievable.
The Mexican Resturant could be better, more like the pop up street market which was very well done and well received.
The front line staff on reception could have less of an attitude and be more like the rest of the staff who work tirelessly to improve the complex and your stay.
But overall it’s a beautiful, relaxing , entertaining holiday.

Very good. Need to sort out sunbeds.
Reviewed 15 hours ago

Lovely resort. Our room was huge and had 2 double beds and a jacuzzi. The room though was about ready for a refurbishment.
The balcony was big with a chair and corner couch. The best balcony we’ve ever had.
The hotel needs to sort out the practice of people getting up at 6:30, throwing towels on sunbeds and going back to bed for 4 hours! Then vacating beds for hours in the afternoon probably to go back to bed or because they had also reserved beds on the beach! It is very inconsiderate. The hotel must find a way to make this fairer. By 7am there were no beds left around the adult pool and by 8am no beds anywhere!