Very Good 1184 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Thompson Hotels’ first Caribbean outpost in a prime Playa location on restaurant- and bar-lined Quinta Avenida
  • The vast 30,000-square-foot roof deck, with an infinity pool, submerged loungers, cabanas, a bar and a restaurant by the team behind Catch, in New York’s Meatpacking District
  • Guestrooms have a sophisticated Midcentury Modern look courtesy of Mexico City designers Niz + Chauvet
  • Some of the 92 guestrooms have private terraces furnished with custom daybeds

What To Know

  • Free WiFi
  • Downtown location, just a five-minute walk from the beach
  • Quinta Avenida is Playa del Carmen's party central


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Thompson Hotels' Caribbean debut in downtown Playa, with a glam ’50s look and huge roof deck

The Lowdown

The first Caribbean outpost from design-loving Thompson Hotels, the Playa del Carmen promises a sophisticated Midcentury Mexican style, large guest rooms, and a 30,000-square-foot roof deck for lounging, dining, drinking, and dancing. Mexico City designers Niz + Chauvet are behind the smart style, which uses local materials and includes bespoke furnishings by Mexican craftsmen. All of the 92 guest rooms have beds dressed in sateen covers, craft cocktail bars and gourmet minibars, free WiFi and (in many rooms) private terraces furnished with custom daybeds. Most rooms overlook Playa’s streets, but some have partial views of the Caribbean. For even better scenery, head up to the sprawling 30,000-square-foot roof deck for 360-degree views of downtown and the blue sea beyond. This sure-to-be-a-hotspot playground has an infinity pool, sunken loungers and cabanas, a cocktail bar and food by the seafood experts at Catch, in New York’s Meatpacking District.

In the Area

The Thompson Playa del Carmen is on a prime patch of Quinta Avenida, Playa’s frenetic main thoroughfare. There are curiously few good Mexican restaurants, but you’ll find local specialties at Maiz de Mar, Almirante Peche and the hip Plank. For beach time (until the Beach House opens), nab your lounger early at Mamita’s Beach Club or arrive after dark for a dance party on the sand. For a dose of retail therapy, Quinta Avenida favorites include Narcisa and La Bikineria. Away from Playa, make the one-hour drive to hip Tulum for culture at the ancient Mayan ruins; top eats at Hartwood, Posada Margherita and Zamas; and eco-adventures in the Sian Ka’an Biosphere Reserve.

How to Get There

Thompson Playa Del Carmen
5th Avenida Norte Por 12
Playa Del Carmen, 77710 Mexico


4.5 Very Good 1184 Reviews
Wonderful breakfast
Reviewed 18 hours ago

We had a super breakfast/lunch here on the roof-top restaurant — food was really excellent — Aida was our waitress; and what a charming, kind and professional person she is !! And thank you so much — you made our vacation such a pleasure !!

Great time!
Reviewed 2 days ago

We stayed here for four days and had the best time of our lives! It seemed like there was not too many visitors, which made us feel very special as every staff member was so attentive and welcoming.
We stayed at the beach house, but enjoyed coming to the Main House for the rooftop pool and amazing breakfast at Catch. The food was beyond delicious and our staff was so accommodating. Special shoutout to the best server - Antonio. He would always check on us and have conversations to make sure we’re enjoying the service and the food. He made us feel very welcomed there.
We ofthen ate at Cinco or Catch because Catch grill did not offer any vegan or vegetarian options, but hopefully that can be improved in the future.
Overall, great service and destination for those looking to explore one of the most exciting neighborhoods in Mexico!

Great vibe
Reviewed 2 days ago

Really love the vibe of the rooftop. Came with some friends and we had a great time. Drinks were great and service was even better
Highly recommend when you are in Playa del Carmen!!

We will be back for sure

Incredible downtown experience
Reviewed 4 days ago

Food, staff friendly and helpful, location near food and shopping and beach, quality of room cleanest we’ve seen, plenty of room, beautifully adorned, technology can’t be beat...rooftop bar and sashimi at Catch is a must

Great environment and delicious food!
Reviewed 6 days ago

Me and my best friend visited their Catch restaurant. The environment was stunning and with an open view of the city and the location was great (just next to the 5th Ave). we ordered lobster plate and the Chef Juan Caros definitely delivered a great meal. Christ is a very nice server, nicely explained all our questions and always keep a sweet smile on his face! Thank you very much!