4.5
Very Good 19284 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Mayan-inspired treatments at the spa with a traditional temazcal steam hut
  • Each of the 513 suites has its own terrace or balcony and a Jacuzzi for two
  • Myriad romantic offerings, from couples massages on the beach to private candlelit dinners

What To Know

  • This is an adults-only resort; children under 16 are not permitted
  • There are private cabanas on the beach, but the beach itself is not private and receives a lot of foot traffic
  • No golf course on-site, but guests receive discounted tee times to Playacar Golf Club, about 10 minutes south

Amenities

  •  Adults Only
  •  All-Inclusive
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
sofa Suite Bedroom white penthouse apartment

Overview

Spanish-colonial style sets a romantic vibe at this couples-only resort in Playa del Carmen

The Lowdown

Wood beamed ceilings, wrought-iron chandeliers and opulent marble floors reference Spanish-colonial architecture at this couples-only retreat, located on a cabana-lined beach in the heart of the Riviera Maya. The 513 spacious suites are more like private apartments, featuring double Jacuzzis and private terraces or balconies with garden or ocean views; some come with their own semi-private pool or bar. When you’re ready to leave your suite, you can arrange to scuba dive or snorkel, play a round on the rooftop tennis court, lap in the olympic-size swimming pool or relax with a Mayan-inspired mud treatment at the eco-holistic spa. Choose among a handful of restaurants, ranging from an upscale gourmet Mexican-French fusion restaurant to an intimate Spanish tapas joint. Follow dinner with a nightcap at the Cigar Bar, where you can enjoy hand-rolled imported cigars and a variety of Mexican tequilas.

In the Area

Beachside taco huts, leafy cocktail spots and late-night discos are all within a short stumble away from the resort’s prime location in downtown Playa del Carmen. Dance the night away to ’80s rock and Motown at Tequila Barrel (between 10th and 12th streets), or kick back with the young set at La Fé (5th Avenue and 26th Street). Work up an appetite? Don’t miss the shrimp tacos with the spicy verde sauce at La Floresta (between Constituentes and Juarez streets) on the southbound service road just underneath the Highway 307 bypass. For traditional Mexican, try Carboncitos (4 Norte, between 5th and 10th avenues), where the people-watching is as good as the flank steak burrito and jumbo margaritas. Must-orders at the Italian-owned Piola (Calle 38 between 5th and 1st avenues) include the wood-oven pizzas and basil martinis, served in an intimate garden two blocks from the beach. A trip to the Riviera Maya is not complete without seeing the ancient Mayan Ruins of Chichén Itza, the seaside structures of Tulum and the jungle-fringed peaks of Coba.

How to Get There

The Royal Playa del Carmen All Inclusive Spa & Resort
Av. Constituyentes No. 2
Playa del Carmen, 77780 Mexico

Reviews

4.5 Very Good 19284 Reviews
Has it all!
Reviewed 15 hours ago

Being our first all-inclusive vacation we were a bit skeptical, but the Hilton Playa Del Carmen did not disappoint! The resort is beautiful, clean, and easy to navigate. It has many different aspects from relaxing and private rooms with their own pool, as well as upbeat and fun pool areas and activities. The "sports" crew had us laughing, playing, and entertained in the pool with fun activities and music all day long. Andres, Tony, Sergio, and Victor were entertaining, friendly, and fun! They worked so hard to make sure all visitors had a great time and they always wore a smile. The bars were always stocked and the staff was quick and happy to attend to you whether you were at the pool, or at one of the two pool bars. Laura hustled to provide fast service and never forgot our orders! :) The resort is very close to Fifth Avenue with safe and yummy restaurants, stores, and nightlife. The next time we are in Playa Del Carmen we will not stay anywhere other than the Hilton--All thanks to the absolutely OUTSTANDING staff members! Thanks for making our trip so special. -Aaron and Carrie

Excellent resort, awesome staff, just beautiful
Reviewed 16 hours ago

I wasn’t sure what to expect when I booked this bday trip with my niece. It was phenomenal. I decided to upgrade for a swim up room and it was fantastic and worth the extra $$. The view was gorgeous and service was top notch.

I’ve been to several all inclusive hotels, including at least 3 others Mexico and this was by far the best. The food was delicious. Loved Maria Marie and Asiana. Definitely would visit again.

Hilton playa del carmen
Reviewed 20 hours ago

This is an amazing resort would not go any place else we had a swim up suite and the service and staff is outstanding we had a butler David Huicochea and anything that we need or reservations was handled personally by him he would come by the pool and chat with us everyday made us feel like family he was outstanding thank you

Only the Best
Reviewed 1 day ago

When the Royal changed to the Hilton, we were a little skeptical. If anything, our experience was even better. We are Real Club members and have been there many times. This was our best experience ever. So many of the employees remembered us and some even remembered our names. We plan on coming back many more times and bringing with us as many people as we can. Although we can’t remember everyone by name, who want to give a special oh thank you’s to Gerardo, Julia, Israel and Nelson Who always went above and beyond to make us feel like we were special. The young lady who took care of our room twice a day went so far above our expectations that we could not thank her enough, verbally and monetarily. I cannot imagine taking a vacation anywhere else but Hilton Playa Del Carmen.

PEACE AND SERENITY
Reviewed 2 days ago

Vacation 2019 was 4/13/19 - 4/17/19. Not really sure why the ocean was rough this time, but it brought in the seaweed, which was a little annoying. However, the surfers seemed to love the waves. The staff at the now, Hilton, are still, outstanding!! Our Minibar Supplier, Cristobal, went above and beyond, to keep our room fridge and minibar stocked with the items we wanted. We stayed in room 821, it was a King, Ocean view. We prefer the quieter side of the hotel. If you are young and like the night life, then the main pool area is what you will really enjoy. We love this place and will continue to vacation here.