The Royal Playa del Carmen All Inclusive Spa & Resort
What We Love
- Mayan-inspired treatments at the spa with a traditional temazcal steam hut
- Each of the 513 suites has its own terrace or balcony and a Jacuzzi for two
- Myriad romantic offerings, from couples massages on the beach to private candlelit dinners
What To Know
- This is an adults-only resort; children under 16 are not permitted
- There are private cabanas on the beach, but the beach itself is not private and receives a lot of foot traffic
- No golf course on-site, but guests receive discounted tee times to Playacar Golf Club, about 10 minutes south
- Adults Only
- Free WiFi
- Parking On Site
- Room Service
Wood beamed ceilings, wrought-iron chandeliers and opulent marble floors reference Spanish-colonial architecture at this couples-only retreat, located on a cabana-lined beach in the heart of the Riviera Maya. The 513 spacious suites are more like private apartments, featuring double Jacuzzis and private terraces or balconies with garden or ocean views; some come with their own semi-private pool or bar. When you’re ready to leave your suite, you can arrange to scuba dive or snorkel, play a round on the rooftop tennis court, lap in the olympic-size swimming pool or relax with a Mayan-inspired mud treatment at the eco-holistic spa. Choose among a handful of restaurants, ranging from an upscale gourmet Mexican-French fusion restaurant to an intimate Spanish tapas joint. Follow dinner with a nightcap at the Cigar Bar, where you can enjoy hand-rolled imported cigars and a variety of Mexican tequilas.
In the Area
Beachside taco huts, leafy cocktail spots and late-night discos are all within a short stumble away from the resort’s prime location in downtown Playa del Carmen. Dance the night away to ’80s rock and Motown at Tequila Barrel (between 10th and 12th streets), or kick back with the young set at La Fé (5th Avenue and 26th Street). Work up an appetite? Don’t miss the shrimp tacos with the spicy verde sauce at La Floresta (between Constituentes and Juarez streets) on the southbound service road just underneath the Highway 307 bypass. For traditional Mexican, try Carboncitos (4 Norte, between 5th and 10th avenues), where the people-watching is as good as the flank steak burrito and jumbo margaritas. Must-orders at the Italian-owned Piola (Calle 38 between 5th and 1st avenues) include the wood-oven pizzas and basil martinis, served in an intimate garden two blocks from the beach. A trip to the Riviera Maya is not complete without seeing the ancient Mayan Ruins of Chichén Itza, the seaside structures of Tulum and the jungle-fringed peaks of Coba.
How to Get There
We just returned from 5 nights stay at The Royal in Playa Del Carmen and the stay was not long enough. This resort is very luxurious and the staff go above and beyond to make sure your stay is wonderful. The food was very good. Our favorite restaurant on the resort was Spice. If you are lucky you will have Javier as your waiter at Spice. If you are looking for someplace very nice to stay book a room at The Royal and you have the best resort and service. We are ready to return.
This was our third trip to the Royal. We were never disappointed with this hotel. The cuisine at all the restaurants has a large selection. Mostly all the restaurants are air conditioned which makes it nice after being out in the sun all day. The staff at the hotel is excellent. The grounds are kept clean. Rooms are very large with walk in showers and double tubs. Exchange privileges with restaurants at hotel across the street. Large pool has activity or you can go to the quiet pool to relax. Coffee shop and El Mediterraneo located by the quiet pool.Special thanks to Gerardo Torres bartender Francisco PacoLoco and all the staff at El Mediterraneo . Beach could be better lots of seaweed coming in during our stay. I would recommend this adults only hotel to anyone.5th avenue is only 2 blocks away if you want to venture into town to shop .Entertainment could use a little more variety.24 hour snack bar handy any time of day Coffee shop opens at 6am Handy if you have an early departure.24 hour room service
Royal has a great sense of style and it is situated directly on the beach with a fabulous stretch of white sand. It is an adult only hotel in a perfect location, surrounded by picturesque and beautiful gardens with magnificent facilities.It has a choice of eight restaurants and out of which five are ala carte with unlimited gourmet dining including Mexican, French fusion, Japanes cuisine, Mediterranean and Italian. Six bars serving refreshing drinks and cocktails with cabanas and swings. All the rooms needs to be updated and refurbishment. There is dazzling nightly shows.
Tequila Boom Boom. That's the password. Remember it!
Warning: If you like beach i.e. snorkeling, diving, swimming etc. this may not be the resort for you. The entire time we were there, the smell and the seaweed were so bad we didn't attempt the beach more than once. If you want an adventure, take the boat to Cozumel. It docks right next to the resort. Our life goals on vacation are to drink at the pool and play bingo, so lack of beach wasn't the biggest concern to us.
On to the good stuff....
THE RESORT: The grounds are beautiful and well kept. I liked the size of the resort. It wasn't massive with long walks or waiting for shuttles. Everything is centrally located with a 5 minute walk. Bathrooms are very well kept and clean. Noise level is non existent in the room we stayed which we preferred. 5th Ave right outside. We ventured out a few nights, wasn't really for us.My husband bought some cigars. We did eat off site once. It was convenient to be centrally located to 5th Ave.
THE ROOM: We opted for a garden view. We were put in the 700's block. Beautiful room with King bed, balcony and Jacuzzi. Bed/bathroom were kept clean by Isabella and our fridge was stocked with WHAT WE REQUESTED by Alejandro. We had turn down service every night, not needed but much appreciated .They also decorated with towel animals and " Happy Anniversary" which was a nice touch.
THE FOOD: WOW! We have been to other all inclusives, food not great. Here the food was EXCELLENT! My husband is a picky dude, and he enjoyed the food which says a lot. We ate at Spice Buffet, Pelicanos, Asiana, Rincon Mexicana, Barefoot, the Coffee House and of course Maria Marie. We LOVED Maria Marie and ate there about 5-6 times out of 11 days. We also really enjoyed the Taco Bar at Rincon and the poolside snacks at Barefoot.
The Pool: We stayed at the main pool. We did go to the "quiet pool" in the back near the Mediterranean place and the coffee house. Not for us. We like to be where all the action is. We tried the first day to use the swim up bar. Don't waste your time. It's small and crowded. That was bit disappointing for a resort of this size. We got drinks at the bar with the swings or tried to get poolside service when we could. One pool activity you must do: THE FOAM PARTY. It's the dumbest funnest thing you will do as an adult. I haven't laughed so hard in a long time. They had lots of "crazy games", water aerobics, dancing, etc. We spent most of our time at the pool drinking and being silly.
The Service/Staff: PHENOMENAL. Lots of shout outs here. The staff worked hard to make sure everything was taken care of. Entertainment staff and waitstaff were fantastic.
Huge shout out to all the staff!
ENTERTAINMENT: Ruth, Pamela, Chris, Victor, Elvis. Special Shout Out to Sergio and Daniel ( Dannyboy). Sergio and Daniel worked so hard everyday between entertaining and getting people involved. They were super nice and friendly. Couldn't ask for better entertainment.
POOLSIDE SERVICE: Siluia, Amelia and Prudence worked hard to make sure our drinks were replenished
THE DANCERS: Ricardo, Francoco, Esteban, Kristian, Hector, Maribel, Stassy, Stella, Paty, Aylin. All wonderful dancers that practiced hard to put on great shows
WAITSTAFF: Our favorite Restaurant, Maria Marie, Joel, Vicky, Ramon, Eulises, Leo, Jesus, Juan Carlos, Genis, Antonio, Gama, Espejo. They were all so great. Eulises always had bread and a fresh drink on deck.
Edson at the coffee bar was outstanding. Always smiling, always friendly
The guy at barefoot deserves a raise. I forget his name but he worked his butt off. Everyone was constantly getting pizza, wraps etc. He worked alone mostly and never once had a bad attitude. Always friendly. And a lot of people had crazy requests. Like this is poolside pizza not a 5 star restaurant, keep it moving. He never seemed to be annoyed at all.
** Joel, the manager at Maria Marie was exceptional. He knew it was our last night, came over and personally thanked us for staying at the Royal and dining. It wasn't some robot corporate thank you, it was a genuine like hey thanks, we really appreciate it. I have worked customer service and long time, and was super impressed.
We had a great time. Would def go back and recommend. Already planning for next year!
This rating is for the bartender we had at the small pool. Gerardo Torres is very pleasant and efficient!! He’s a hard worker and a friendly staff member. Thank you Gerardo for making all of our awesome drinks!!