Very Good 19145 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Mayan-inspired treatments at the spa with a traditional temazcal steam hut
  • Each of the 513 suites has its own terrace or balcony and a Jacuzzi for two
  • Myriad romantic offerings, from couples massages on the beach to private candlelit dinners

What To Know

  • This is an adults-only resort; children under 16 are not permitted
  • There are private cabanas on the beach, but the beach itself is not private and receives a lot of foot traffic
  • No golf course on-site, but guests receive discounted tee times to Playacar Golf Club, about 10 minutes south


  •  Adults Only
  •  All-Inclusive
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
sofa Suite Bedroom white penthouse apartment


Spanish-colonial style sets a romantic vibe at this couples-only resort in Playa del Carmen

The Lowdown

Wood beamed ceilings, wrought-iron chandeliers and opulent marble floors reference Spanish-colonial architecture at this couples-only retreat, located on a cabana-lined beach in the heart of the Riviera Maya. The 513 spacious suites are more like private apartments, featuring double Jacuzzis and private terraces or balconies with garden or ocean views; some come with their own semi-private pool or bar. When you’re ready to leave your suite, you can arrange to scuba dive or snorkel, play a round on the rooftop tennis court, lap in the olympic-size swimming pool or relax with a Mayan-inspired mud treatment at the eco-holistic spa. Choose among a handful of restaurants, ranging from an upscale gourmet Mexican-French fusion restaurant to an intimate Spanish tapas joint. Follow dinner with a nightcap at the Cigar Bar, where you can enjoy hand-rolled imported cigars and a variety of Mexican tequilas.

In the Area

Beachside taco huts, leafy cocktail spots and late-night discos are all within a short stumble away from the resort’s prime location in downtown Playa del Carmen. Dance the night away to ’80s rock and Motown at Tequila Barrel (between 10th and 12th streets), or kick back with the young set at La Fé (5th Avenue and 26th Street). Work up an appetite? Don’t miss the shrimp tacos with the spicy verde sauce at La Floresta (between Constituentes and Juarez streets) on the southbound service road just underneath the Highway 307 bypass. For traditional Mexican, try Carboncitos (4 Norte, between 5th and 10th avenues), where the people-watching is as good as the flank steak burrito and jumbo margaritas. Must-orders at the Italian-owned Piola (Calle 38 between 5th and 1st avenues) include the wood-oven pizzas and basil martinis, served in an intimate garden two blocks from the beach. A trip to the Riviera Maya is not complete without seeing the ancient Mayan Ruins of Chichén Itza, the seaside structures of Tulum and the jungle-fringed peaks of Coba.

How to Get There

The Royal Playa del Carmen All Inclusive Spa & Resort
Av. Constituyentes No. 2
Playa del Carmen, 77780 Mexico


4.5 Very Good 19145 Reviews
Reviewed 1 day ago

We spend 7 days at this beautiful resort Rooms were clean, food was very good at every restaurant and buffet. Nice, friendly, and nice staff.
Big thanks and shout out to Andres, Victor, Dany, Tony, Sergio, Carlos, pool bartenders, Manuel

March break at the Hilton
Reviewed 1 day ago

Would like to start with the positive:
Beautiful Hotel,great entertainment,nice suite and fantastic breakfast service.
Areas to improvement:
The beach full of weed,Food selection poor,airport 30 minutes:( wait.

Dance squad
Reviewed 2 days ago

The dance squad was great tonight. They did the circus show Christian and others did a great job! We saw Victor tonight too (face we remember from gran Porto real).. good show! They are beautiful and flexible and muscular!

Not Worth It Very Disappointed
Reviewed 2 days ago

I am very disappointed in my stay at this hotel. Beautiful property and very large room however the value is just not there. I thought I was booking all inclusive however there were so many up sales. On a 3 night stay we only ate one dinner and 2 lunches at the hotel. Their top shelf bourbon is Kentucky Gentleman. All bars close at 12am! If you want food or drink after 12 you have to walk to the front of the hotel to a 24 hour buffet that is self serve. Don’t try to call room service because the line is either busy or they don’t answer. I tried two nights in a row. Also the activities that they offer are non appealing. They had two great events in the middle of the resorts however they were private and we could not attend. I am only hanging on to my diamond membership by a string because I have chose not to be loyal to chains. The extra perks are just not worth it. It’s best to just shop online and get the best value so your not disappointed. To take the cake I was running late to check out so me and my wife were just going to grab a taxi and bypass checkout as I have always done in the past as we just leave our keys in the room. They wouldn’t let me leave and threatened to call the police. So I go check out took them 5 minutes then they call me a taxi. As I go to get into the taxi the guy from check out comes running saying he charged me to much and needed my card. He gave me a refund and tried to charge again three times! Now my card is blocked! I asked him how much usd and just gave him cash. Another 10 minutes wasted of my time. Hilton thanks but no thanks.

Hilton, Playa Del Carmen
Reviewed 2 days ago

Facility was beautiful and clean .....rooms were very nice. What makes the trip is the staff. Tremendous in the number employees Everyone was incredibly nice and helpful
Food was excellent at every restaurant!! Shout out to Andres, Victor, Dany, Tony, Sergio
And of course the pool bartenders!!