4.5
Very Good 4800 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

When you stay at The Royal Haciendas All Inclusive in Playa del Carmen, you’ll be on the beach and close to Gran Coral Golf and El Camaleon Golf Club. This 4-star resort is within close proximity of Guadalupe Church and 28 de Julio Square.

Rooms

Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and MP3 docking stations. Your room comes with a pillowtop bed. Rooms have private balconies. Plasma televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 spa tubs, and outdoor tennis courts. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a bar/lounge, a swim-up bar, or one of 2 poolside bars.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free valet parking is available onsite.

How to Get There

The Royal Haciendas All Inclusive
Chetumal / Pto. Juarez Highway
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 4800 Reviews
Great place for a family Mexico vacation
Reviewed 5 hours ago

We had my daughter and family with two small kids and we all had a great time. The resort has enough activities to keep the kids busy, and it is a great place to enjoy the beach and weather. We have been coming to the Haciendas for many years and continue to come back because of the excellent service and well maintained facility.

Review
Reviewed 11 hours ago

We had a great staying!!!
There were seaweeds at the shore but they clean them many times a day.
One of the many pools should be design with kids amenities like slides fountains and stuff
Haroldo, Neftali, Cesar and the waiters at the Palapa, the pool bar and beach waiters were very helpful and kind
Housekeepings Fantastic!!!
We would go back!!!!!

Highly recommend - excellent location, great service, excellent beach
Reviewed 1 day ago

Great location, awesome beach. Great activities for kids. Restaurants are awesome. Excellent customer service. We had a great stay and would strongly recommend this. Easily accessible to main street by cab and access to other tours. One of the nicest resorts in Playa Del Carmen

Amazing customer care at Royal Haciendas!
Reviewed 1 day ago

We had a lovely three-week stay at Royal Haciendas in January - excellent accomodations, gorgeous weather, sparkling pools, really clean villa. And the best masseuses we've ever found (Patricia, Michelle and Rubi)! After returning home in February I discovered to my dismay that I had left some personal items (crafting books and supplies) behind, a casualty of packing too hastily. I called the resort, and spoke to Elsa Gonzales, who works at the front desk. Within what seemed like only a minute, she had checked on my items and determined that they had been turned in to lost and found by our housekeeper, Cristina. Elsa passed me to her supervisor, Israel Rizo Rosales, to arrange the shipment of the items to me in the US. It all went like clockwork, with Israel emailing to let me know when FedEx arrived at the resort to pick up the package. I received my package today and am delighted with the responsiveness and follow-through of the Royal Haciendas staff! I have fortunately never had to call on the staff in such a situation before, but it is so comforting to know that they will do their best to reunite you with your stuff if you become separated!

Second visit better than first.
Reviewed 1 day ago

We returned to the Royal Haciendas after a 4 year hiatus. We had a great experience then, but this time it was even better. The biggest improvement was the Refine all inclusive program. We ate at all the different venues and were pleased at all. You can fine dine at Los Murales, enjoy à la carte breakfast or dinner at La Palapa Del Sol, eat poolside at Sol and Luna Grill, or order from a fine room service menu. It is the first all inclusive that we never had to eat from a buffet. Pools were great, and we were pleasantly surprised that we did not have to rush down early to reserve a chair. Leo at the swim up bar provided us with top shelf drinks and ice cold beer.The Royal Haciendas is a very family friendly resort. We totally enjoyed our stay and will definitely be returning.