Very Good 2132 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The Jetsetter rate includes daily buffet breakfast, free WiFi and gym access
  • Rooftop infinity pool and bar with Caribbean views
  • Within walking distance of Playa del Carmen nightlife
  • Weekend pool parties with a DJ
  • Free yoga on Monday, Wednesday and Fridays from 6 to 7 p.m.

What To Know

  • Children 14 and under are not permitted
  • The hotel is two and a half blocks from the beach
  • Some rooms have street views (and soundproof windows)
  • Loft Suites have peekaboo showers
  • Palm at Playa opened in December 2012
  • A $5 service charge per night will be collected at the Jetsetter checkout


  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Dining Drink Eat Luxury property Suite home living room condominium cottage Villa


Boutique beauty in the heart of Playa del Carmen with a restaurant, sexy rooftop bar and infinity pool

The Look

Less than three blocks from the Caribbean Sea’s cerulean waters, Palm at Playa celebrates its Mexican heritage with colorful Ticul tilework and local art. A giant mural of Ixchel, the goddess of fertility, by Lou-Andrea presides over the first-floor outdoor lounge, which is flanked by water and palm trees.

Bed and Bath

The 69 air-conditioned guestrooms feel more like apartments, offering at least 645 square feet of space. All feature wet bars, a lime-green accent wall, tile floors, wall-mounted flat-screen TVs, iPod docking stations and low-slung platform beds. The accommodations cater to couples, and Loft Suites up the sexy factor with peekaboo double glass rainfall showers in the middle of the room. The toiletries are Yucatan herbal bath products and include organic Mayan honeybee soap.


Located on the ground floor of the hotel, Aroma a Cilantro serves up classic Yucatan dishes such as marinated pork with handmade tortillas, refried beans and sauce. But the real draw here is the swanky rooftop infinity pool, which is ringed by cushioned chaise longues. Set up shop here for an afternoon, knock back a few margaritas, go for a dip, or sun yourself on one of the daybeds in the pool (although our favorite spot is the overwater hammock). The weekends can be sceney, with a DJ spinning all afternoon. The rooftop also offers guests an enormous hot tub, a small fitness center, a spa with two treatment rooms and a bar that offers a killer two-for-one happy hour.

In the Area

The Palm at Playa is right around the corner from bar- and restaurant-lined Fifth Avenue, Playa del Carmen’s busiest pedestrian thoroughfare. Go for the shrimp tacos and spicy verde sauce at La Floresta (between Constituentes and Juarez streets) or the basil martini wood oven pizzas at Piola (Calle 38 between Fifth and First avenues). For a different kind of nightcap, order a decadent hot chocolate at La Casa del Chocolate. Join European sunbathers at Mamita’s Beach Club, where you can rent an umbrella and a couple of chaise longues, order drinks and while away the day on the beach. Once you’re properly rested, tour the seaside Mayan ruins in nearby Tulum, about an hour’s drive from Playa del Carmen.

How to Get There

The Palm at Playa
8th Street between 5th and 10th Avenue
Playa del Carmen, 77710 Mexico


4.5 Very Good 2132 Reviews
The art of exceeding expectations....
Reviewed 2 days ago

When researching online, I pretty much knew what to expect in terms of location and „hardware“ (i.e. rooms, pool, restaurant, etc.). And I wasn‘t disappointed. A great place to stay at. What truly impressed me, however, were the „soft factors“, the staff and service experienced at this hotel. Everybody genuinely wants to ensure that you have a pleasant and memorable stay. Special thanks to Sandra.

Excellent hotel
Reviewed 4 days ago

The Palm is a great place to stay in Playa del Carmen. The room was clean a spacious and the staff welcoming. Was able to check in early with no problem. The hotel is is in great location within walking distance to the beach and the heart of town. The restaurant was also very good. We had dinner and breakfast and they were both very good. The staff at the hotel were friendly as well. I would definitely stay at the Palm again.

Great, loved it here
Reviewed 5 days ago

Couple of notary mentions
Sandra [Concierge]- outstanding
Hector- brilliant
Samuel[ Waiter] Awesome

Had a great time here and was what we expected given the reviews. We had a problem with a leaky aircon, reported tit to front desk and 5 minutes later we had maintenance I the room. Pool and roof top bar were terrific and easy to lose a day up there. Breakfasts all good and the 2 Mexican breakfasts on offer see you through the whole day quite easily.

Boutique style
Multi lingual
Great DJ on rooftop at weekends

Need more umbrellas on roof top area
Paying public on rooftop bar can make it very busy
Can get noisy

We would have no problem with staying here again if we were in Playa

Cool fun hotel
Reviewed 6 days ago

We stayed for a week, room was fantastic, the double shower to die for! Pool on the roof top is great and at weekends the dj was good, music could sometimes be a little loud but wasn’t a problem, food and cocktails from roof top bar were awesome, staff laid back but polite, great location, would definitely recommend.

Best hotel in Playa!!!
Reviewed 6 days ago

Enjoyed every second of my staying. Very helpful staff and management, perfect location, very nice price, worth the money. The pool was super nice and chill, the breakfast was really good and the rooms are big and clean