Very Good 2209 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The Jetsetter rate includes daily buffet breakfast, free WiFi and gym access
  • Rooftop infinity pool and bar with Caribbean views
  • Within walking distance of Playa del Carmen nightlife
  • Weekend pool parties with a DJ
  • Free yoga on Monday, Wednesday and Fridays from 6 to 7 p.m.

What To Know

  • Children 14 and under are not permitted
  • The hotel is two and a half blocks from the beach
  • Some rooms have street views (and soundproof windows)
  • Loft Suites have peekaboo showers
  • Palm at Playa opened in December 2012
  • A $5 service charge per night will be collected at the Jetsetter checkout


  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Dining Drink Eat Luxury property Suite home living room condominium cottage Villa


Boutique beauty in the heart of Playa del Carmen with a restaurant, sexy rooftop bar and infinity pool

The Look

Less than three blocks from the Caribbean Sea’s cerulean waters, Palm at Playa celebrates its Mexican heritage with colorful Ticul tilework and local art. A giant mural of Ixchel, the goddess of fertility, by Lou-Andrea presides over the first-floor outdoor lounge, which is flanked by water and palm trees.

Bed and Bath

The 69 air-conditioned guestrooms feel more like apartments, offering at least 645 square feet of space. All feature wet bars, a lime-green accent wall, tile floors, wall-mounted flat-screen TVs, iPod docking stations and low-slung platform beds. The accommodations cater to couples, and Loft Suites up the sexy factor with peekaboo double glass rainfall showers in the middle of the room. The toiletries are Yucatan herbal bath products and include organic Mayan honeybee soap.


Located on the ground floor of the hotel, Aroma a Cilantro serves up classic Yucatan dishes such as marinated pork with handmade tortillas, refried beans and sauce. But the real draw here is the swanky rooftop infinity pool, which is ringed by cushioned chaise longues. Set up shop here for an afternoon, knock back a few margaritas, go for a dip, or sun yourself on one of the daybeds in the pool (although our favorite spot is the overwater hammock). The weekends can be sceney, with a DJ spinning all afternoon. The rooftop also offers guests an enormous hot tub, a small fitness center, a spa with two treatment rooms and a bar that offers a killer two-for-one happy hour.

In the Area

The Palm at Playa is right around the corner from bar- and restaurant-lined Fifth Avenue, Playa del Carmen’s busiest pedestrian thoroughfare. Go for the shrimp tacos and spicy verde sauce at La Floresta (between Constituentes and Juarez streets) or the basil martini wood oven pizzas at Piola (Calle 38 between Fifth and First avenues). For a different kind of nightcap, order a decadent hot chocolate at La Casa del Chocolate. Join European sunbathers at Mamita’s Beach Club, where you can rent an umbrella and a couple of chaise longues, order drinks and while away the day on the beach. Once you’re properly rested, tour the seaside Mayan ruins in nearby Tulum, about an hour’s drive from Playa del Carmen.

How to Get There

The Palm at Playa
8th Street between 5th and 10th Avenue
Playa del Carmen, 77710 Mexico


4.5 Very Good 2209 Reviews
Great Hotel, Great Place
Reviewed 3 days ago

Great hotel, great place !
Hotel clean and tidy. A nice pool with a rooftop bar. Great staff, very nice and helpful. Incredible pleasure to spend holidays.
Thank you for the amazing atmosphere, especially for Concierge Sandra - she was very helpful, friendly and nice to us - like family.
The meals in the restaurant were delicious, the staff very professional and nice.
Thank you very much, especially to: Hector, Ecson, Alf and Samuel.
I absolutely can recommend for everyone !

Good location
Reviewed 4 days ago

It’s a nice hotel in a good location close to 5th ave and about two blocks from the beach. The rooftop it’s very pretty, but I wish they would wash/change the cushions since they have stale smell, and it makes your clothes stink. The TVs are a little outdated, smart TVs would be nicer. Sandra was very nice, she helped us with getting a taxi and getting the A/C fixed. Thursday night meeting at the terrace was relaxing with wine and appetizers. The restaurant is a good option. Breakfast is included and the food is good and not too over priced. Hector, Samuel and Edson are very nice and polite.

Great boutique hotel in the heart of Playa del Carmen
Reviewed 1 week ago

Really nice stay, unfortunately for one night only but would come back here. Breakfast was excellent and Hector and his team in the restaurant were extremely friendly. Great stay overall. The rooftop is great with a lot of sunbeds, tables, pool and a jacuzzi.

Such a great stay
Reviewed 1 week ago

The hotel is impeccable! The staff were incredible and super accommodating. The rooms were comfortable and spacious! Sandra at the concierge was incredible and help to plan our entire stay ! This was an amazing way to celebrate our tenth anniversary. The spa section was closed on Sunday and they accommodated us and had someone come in for our massages and pedicure! I couldn’t ask for a better stay and better experience at a hotel !

Reviewed 1 week ago

Omg this place was amazing treated us very well Sandra Miguel Mario and the whole crew took care of us made sure we had all we needed bless their hearts. I truly would recommend this place to anyone visiting playa del Carmen