Very Good 2276 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The Jetsetter rate includes daily buffet breakfast, free WiFi and gym access
  • Rooftop infinity pool and bar with Caribbean views
  • Within walking distance of Playa del Carmen nightlife
  • Weekend pool parties with a DJ
  • Free yoga on Monday, Wednesday and Fridays from 6 to 7 p.m.

What To Know

  • Children 14 and under are not permitted
  • The hotel is two and a half blocks from the beach
  • Some rooms have street views (and soundproof windows)
  • Loft Suites have peekaboo showers
  • Palm at Playa opened in December 2012
  • A $5 service charge per night will be collected at the Jetsetter checkout


  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Dining Drink Eat Luxury property Suite home living room condominium cottage Villa


Boutique beauty in the heart of Playa del Carmen with a restaurant, sexy rooftop bar and infinity pool

The Look

Less than three blocks from the Caribbean Sea’s cerulean waters, Palm at Playa celebrates its Mexican heritage with colorful Ticul tilework and local art. A giant mural of Ixchel, the goddess of fertility, by Lou-Andrea presides over the first-floor outdoor lounge, which is flanked by water and palm trees.

Bed and Bath

The 69 air-conditioned guestrooms feel more like apartments, offering at least 645 square feet of space. All feature wet bars, a lime-green accent wall, tile floors, wall-mounted flat-screen TVs, iPod docking stations and low-slung platform beds. The accommodations cater to couples, and Loft Suites up the sexy factor with peekaboo double glass rainfall showers in the middle of the room. The toiletries are Yucatan herbal bath products and include organic Mayan honeybee soap.


Located on the ground floor of the hotel, Aroma a Cilantro serves up classic Yucatan dishes such as marinated pork with handmade tortillas, refried beans and sauce. But the real draw here is the swanky rooftop infinity pool, which is ringed by cushioned chaise longues. Set up shop here for an afternoon, knock back a few margaritas, go for a dip, or sun yourself on one of the daybeds in the pool (although our favorite spot is the overwater hammock). The weekends can be sceney, with a DJ spinning all afternoon. The rooftop also offers guests an enormous hot tub, a small fitness center, a spa with two treatment rooms and a bar that offers a killer two-for-one happy hour.

In the Area

The Palm at Playa is right around the corner from bar- and restaurant-lined Fifth Avenue, Playa del Carmen’s busiest pedestrian thoroughfare. Go for the shrimp tacos and spicy verde sauce at La Floresta (between Constituentes and Juarez streets) or the basil martini wood oven pizzas at Piola (Calle 38 between Fifth and First avenues). For a different kind of nightcap, order a decadent hot chocolate at La Casa del Chocolate. Join European sunbathers at Mamita’s Beach Club, where you can rent an umbrella and a couple of chaise longues, order drinks and while away the day on the beach. Once you’re properly rested, tour the seaside Mayan ruins in nearby Tulum, about an hour’s drive from Playa del Carmen.

How to Get There

The Palm at Playa
8th Street between 5th and 10th Avenue
Playa del Carmen, 77710 Mexico


4.5 Very Good 2276 Reviews
Loving The Palm at Playa

I celebrated my birthday here and it was GREAT!!!!!! The staff was awesome. I wanted to give a special thanks to Sandra Lopez in the Concierge. She not only helped us with the booking of our trip to Tulum. She actaully showed up at the departure point to make sure we had no issues! Thanks Sandra for going above and beyond!

I also want to thank Hector Samuel and the entire kitchen staff! The food was great and the the service was superb!

Lastly...Not sure who cleaned the room but you did an awesome job. Thank you, Thank you Thank you!

I will be back to visit for sure!

Great 2nd Trip!

We returned to The Palm because our first time there was fantastic, and we were not disappointed! Sandra, the concierge, & Miguel in reservations are excellent hosts who make you feel like family. Minerva & Manuel at the rooftop pool are also great! The location is perfect, 1/2 block from 5th Avenue so we can walk everywhere. The Palm also offers all inclusive on a daily basis so we chose that option for one day. The food and drinks are perfect! Very comfortable, immaculate room also with great service. We have stayed other places in this area, but we will always return to The Palm.


We got there early and managed to snap so shots for insta. Mon-wed is quieter and cheaper. The food was amazing and great service from Minerva. Thanks for looking after us. Would recommend the coctel del camarón and they had a special offer with 5 tacos they give you 2 beers for free. Tacos cost 40mxn each. They provide you with towels. As you leave the elevator take a bed on the left hand side of the pool as the shade is better and the sun comes over to that side. They didn’t have the octopus that was advertised on the menu but not a big issue.