4.0
Very Good 4764 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A sprawling resort on Mexico's Caribbean coast, with Latin America’s only Cirque du Soleil show
  • Counting off all the restaurants, bars and pools you can visit without even leaving (total: 65)
  • Hanging by the hotel’s well-maintained beach or in its lush tropical forest
  • Catching JOYÀ, Cirque du Soleil’s only resident show in Latin America

What To Know

  • Valet parking is available; fees may apply
  • The resort is popular with families
  • Some facilities recently underwent a renovation
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Overview

A hotel at a Rivieria Maya resort with live Cirque du Soleil shows and a Jack Nicklaus golf course

The Lowdown

Isn’t life grand? It sure is at the Grand Mayan, which is located within the larger Vidanta Riviera Maya and where your choice of daily activities is as sweeping as the 530 acres the resort comprises. Sprawling along a stretch of Mexico’s Caribbean coast, the property houses spas, boutiques, a Jack Nicklaus golf course, a theatre for Latin America’s only Cirque du Soleil show and even a water park with its own lazy river. The pools total 27, the bars and restaurants total 38, and the hotels total five – the Grand Mayan being the most popular.
As a guest here, you’ll have the full run of the whole resort, but you might be drawn to what’s right here already. Miles of wooden pathways wind through tropical flora and fauna, palapas shade a Mayan sanctuary pool, and French food is always on the menu du jour, at the Azur bistro. But you’ll probably be most drawn to the beach, whose facilities recently underwent a renovation that left the whole space in even more delightful shape, so you can simply laze here all day and still have a Grand old time.

Rooms and suites

The Grand Mayan’s rooms and suites are spacious and serene. They come complete with a plush king-size bed, plus a Jacuzzi tub in the bathroom. The Master room has a terrace with a view and a LCD TV.

Dining

Between its
five hotels, Vidanta Resort on Riviera Maya is home to 38 restaurants
and bars. Grand Mayan itself houses Azur, a stylish French bistro, but
you can choose from tons of other eateries that serve everything from
burgers to tapas to sushi and stir-fry. Hit Frida’s for cantina-style
apps, or swing by Nektar for Yucatán fare – there are also a taquería
and cevichería, among the tons of dining-and-drinking options.

Spa

The resort houses two spas which are welcome to you as a guest of The Grand Mayan. Brio Spa is French-inspired and includes such facilities as palapas and a fitness centre. Spatium is more exclusive and offers a cutting-edge hydrotherapy annex, with Jacuzzis, cold plunge tubs and even Mexico’s first salt-therapy cabin.

Location

With the full run of the whole resort, you can do pretty much whatever you want, from singing karaoke to playing golf on a James Nicklaus course to learning to make fantastic guacamole. A water park with a lazy river and 27 pools let you splash about to your heart’s content, and miles of wooded pathways allow you to explore the facilities. Kids and teens will also love the respective clubs for them, and guests of all ages will delight in watching JOYÀ, Cirque du Soleil’s only resident show in Latin America. To get to downtown Playa del Carmen, though, you’ll only have to drive 20 minutes, so make sure your exploring doesn’t end at the hotel or at the larger resort.

How to Get There

The Grand Mayan Riviera Maya
Km 48 Carretera Federal
Playa Del Carmen, 77710 Mexico

Reviews

4.0 Very Good 4764 Reviews
Wonderful staff make memorable Vidanta visit
Reviewed 1 day ago

Staff are very warm, caring, and friendly, making a visit to Vidanta's resort in Riveria Maya very comfortable and of value for the money. Special commendations go to bellboys David Diaz and Alberto Cisneros, to Adela in housekeeping, and to wait staff Cesar and Gabriela, and to the yoga instructors (whose names I've forgotten). My wife and I spent two weeks here, and have been most welcomed by the many wonderful people. The amenities (spa, restaurants, activities) are brilliant, particularly the Mexican Fiesta evening. Highly recommended!
The only disappointment is the beach itself - so walk east just a way to enjoy more privacy and better swimming. Also, the sales team and their approach is relentless and time-consuming, so approach this with eyes open.

Getaway with friends
Reviewed 2 days ago

We have been Vidanta Resort members for over 15 years. We have always travelled to the Mayan Riviera. This was our first trip to Nuevo Vallarta . We had a room at the Grand Mayan, A room with an ocean view.

The room was nice, it was pretty basic. We were unable to get a kitchen suite. The resort however was over-the-top, fantastic ... maybe even a little bit overwhelming due to its size. The restaurants were amazing. We never had trouble making a reservation at any of the restaurants we wanted to go to.

We love to walk so we generally walked everywhere throughout the resort. If you have any mobility issues however you would have to take the shuttles.

I will definitely return.

Great place to relax and enjoy life!
Reviewed 2 days ago

I spent a week a this resort with two great friends. We enjoyed the resort and all of its amenities tremendously! We like exercise and having fun! The Joy Squad is an energetic group of young people who added this to our stay. Christopher was one of the Zumba and dance lessons instructors. He was full of energy, personable, and lots of fun. We really enjoyed his class. He and the rest of the group led themed parties on a nightly basis also. We enjoyed dancing and good food! Highly recommend this place!

Gorgeous Resort with Very Friendly Staff
Reviewed 2 days ago

We recently celebrated my wife's birthday and my son's college Spring Break. This is a very gorgeous and well maintained resort! The staff is very friendly and helpful with one exception. If you turn down sitting through one of their timeshare presentations (we had a negative previous experience), the person who offered us had an attitude towards us the entire trip. Oh well! It was otherwise a very pleasant vacation for my family and I.

March Break at Grand Mayan
Reviewed 2 days ago

The grounds are huge but beautifully kept - gorgeous to walk around. How close your building is to Grand Mayan lobby will be a big influence on your enjoyment. Buildings 1 and 2 would be ideal....building 12 - not so much. Many options for pools but get to them early as the chairs are spoken for by 8am. The staff is very attentive. The restaurants are hit and miss - the Cantina is excellent - a must do. Odd how the drinks in the restaurant can be so good and the same drink at the bar outside can be awful.

Rooms were very comfortable and getting one with a kitchen will save you money. We took a trip into the Walmart in Playa del Carmen on the Vidanta shuttle. Loaded up on groceries for very little money. Don’t worry about carrying groceries back because you can push your shopping carts right to one of the many waiting taxis and back at the Vidanta, the helpful bellhops will unload and take them right to your kitchen.

Our biggest issue was that 4 people in our party arrived at 1:30am and the shuttle was no where to be seen - despite us having a written confirmation of the pick-up and verbal confirmation with the greeter by the two people who arrived earlier in the day. Then at least two people from Vidanta said take a taxi and we’ll reimburse...this they later denied saying “we don’t reimburse for taxis from the airport”...finally after an unnecessary a fight, got the money back.

It is a shame that the beach becomes rocky at the shore - makes it hard to enjoy the ocean. Overall however, we would definitely return.