95%
Members Recommend
4.5
Very Good 6012 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The beach. It’s small and private and has been recently de-bouldered.
  • Lovely gardens and hidden Jacuzzis around the resort.
  • Villa butlers: Each villa courtyard has its own butler, who will do everything from making scuba arrangements to getting your dinner reservations.
  • The gardens, and the large amount of flowing water, at this property have made it a favorite of Yucatan’s rich birdlife.
  • Freebies like bicycles and kayaks.

What To Know

  • Rates include unlimited meals, snacks, top shelf alcoholic beverages, natural juices and soft drinks
  • Get off the property. Yucatan is full of amazing activities, including trips to Tulum, which can arranged by the hotel or done on your own, cenote diving, or scuba diving.
  • The sun is very strong. Use sunscreen (provided in rooms) and hydrate often.
  • Adults only.

Amenities

  •  All-Inclusive
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Royal Hideaway Playacar Resort All Inclusive – Adults only in Playa del Carmen (Playacar), you’ll be minutes from Playacar Golf Club and close to Xcaret Eco Theme Park. This 4.5-star hotel is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

Make yourself at home in one of the 200 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Take time to pamper yourself with a visit to the full-service spa. You’re sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel’s 6 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.

How to Get There

Royal Hideaway Playacar All Inclusive – Adults only
Lote Hotelero No 6 Desarollo
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 6012 Reviews
Girlfriend Getaway
Reviewed 1 day ago

Traveled in April, 6 girls, for a friends getaway. It was my first trip to RH but some of the others had been before. Check-in includes champagne and started things off right. Afterwards, unfortunately, I was assigned a room that was under construction and had to return to the lobby. Then we were told that we could not all be in the same building (we had 3 rooms booked and requested to be in same building). Once settled, though, accommodations were beautiful and spacious. Bed super comfortable! Overall we loved RH but I feel like the “little things” spoiled it a bit. Our phone did not work the entire trip even though we reported it twice. Refrigerator never was refilled with water bottles unless we asked. Resort touts “evening turn down” but we never got that service. We were given a reservation for our first night at a restaurant that was closed when we showed up! They did accommodate us at another one. None of these was a deal breaker but i did expect more attention to detail with a resort of this type. On the plus side, the beach was gorgeous, and poolside service from Daniel was great. Restaurants were all outstanding - I’ve been to other all inclusive resorts and the food here was definitely a step above. We had an awesome trip overall, but it seems like RH needs a little work on the details.

Amazing Stay
Reviewed 1 day ago

So this is the first time here. Excellent service. Great staff. Adults only all inclusive A-plus. Accommodating. There to serve you. And safe. Takes about 45 min from Cancun airport give or take. We hired a private shuttle. But that is up to you. If a lot of traffic...can take an hour. This place has it all. Pool..with activities.....Beach.....etc. Restaurants, Gym, ambience...you name it. And very, very, very comfortable rooms. Place has a private concierge service for every building who will greet you everyday and ask what you need. I spent 7 days there. Thats about right. But you can probably do also 10 days. Its very relaxing. Hotel also has medical person. that handles hotels in this area. So if anything goes wrong...they will be there for you. Will go back for sure. Read their web page for more complete info on this fantastic place.

Fantastic time AGAIN!!!
Reviewed 2 days ago

Hi/ hola- our 12th visit in 8 years... engaged yesterday!!!! 12ct ring from Mike. (Daryo is the best!!) Thank you johnathon Lopez, Carlos and everyone for being so upbeat and happy always. Silent disco was the best.

Great Trip
Reviewed 2 days ago

We truly enjoyed our trip to RH this past April. Beautiful property, very nice beach. The rooms were nice and the beds very comfortable.
The best part for us was spending time on the beach were we spent just about all day everyday of our trip.
The drink and food service we received on the beach from from Genaro & Ricardo was exceptional! They tend to our every need, man those guys work hard everyday!
We did not like that there is no dinner service on the property other than making reservations at one of their several restaurants, but getting dressed up and going to a stuffy dinner was not our thing at all. Wish there was a grill or such that stayed open later than 4:30.
I was also disappointed that they hit us with a $150US Environmental Fee upon our departure, why that was not disclosed or just added to our original reservation?

US Getaway
Reviewed 3 days ago

Awesome experience first time in Mexico for my wife and I. We could not have been treated better-food was excellent each night at different restaurants we ended up at the Grill twice only because we did not feel like Hibachi that night. The staff goes out of their way to make sure you have a good experience. Warning if you are looking for a rocking all night spot this is not the place-more low key enjoy the beautiful carribean sea and the pool. The spa we used just to work out and get a steam/sauna and both were fine-there is not much equipment other than treadmills but that is not why you are going on vacation anyway? Drinks were generous pour-every time-careful as the staff likes to encourage you to drink some Tequila. Try the Modelo Dark on draft it is cold and looks heavier than it tastes. We will try and get back in the next few years. Enjoy-we went 4/6-4/13-arrived early 11 AM as had direct flight and direct transportation from airport-no problme-left 12:55 for flight back-checkout is 12 PM but no problem with late pick up and keeping room till sadly it was time to return to work!