95%
Members Recommend
4.5
Very Good 5683 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The beach. It’s small and private and has been recently de-bouldered.
  • Lovely gardens and hidden Jacuzzis around the resort.
  • Villa butlers: Each villa courtyard has its own butler, who will do everything from making scuba arrangements to getting your dinner reservations.
  • The gardens, and the large amount of flowing water, at this property have made it a favorite of Yucatan’s rich birdlife.
  • Freebies like bicycles and kayaks.

What To Know

  • Rates include unlimited meals, snacks, top shelf alcoholic beverages, natural juices and soft drinks
  • Get off the property. Yucatan is full of amazing activities, including trips to Tulum, which can arranged by the hotel or done on your own, cenote diving, or scuba diving.
  • The sun is very strong. Use sunscreen (provided in rooms) and hydrate often.
  • Adults only.

Amenities

  •  All-Inclusive
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Royal Hideaway Playacar Resort All Inclusive – Adults only in Playa del Carmen (Playacar), you’ll be minutes from Playacar Golf Club and close to Xcaret Eco Theme Park. This 4.5-star hotel is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

Make yourself at home in one of the 200 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Take time to pamper yourself with a visit to the full-service spa. You’re sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel’s 6 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.

How to Get There

Royal Hideaway Playacar All Inclusive – Adults only
Lote Hotelero No 6 Desarollo
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 5683 Reviews
A favorite for sure
Reviewed 1 day ago

My boyfriend and I stayed here for our anniversary several months ago and were absolutely blown away! The staff is so kind and helpful, the room was lovely and had some really nice touches like a jacuzzi tub and a balcony. We enjoyed all of the restaurants at the resort, particularly Palazzo and Las Ventanas. The room service menu was great too and I would actually encourage ordering and having a few meals in your room or balcony, especially breakfast! Our concierge Yaniz was very sweet and made our stay great. One more thing I absolutely loved was the amount of hidden swimming pools around the resort, some tucked away behind trees that are very relaxing and romantic. There must have been at least 5 and you could usually find one unattended. You'll even have drinks brought to you at them! Bar Allegria was also fabulous.
Unfortunately about half way through our stay, I got extremely sick and was vomiting a lot so it became hard to enjoy all the great food and drinks. I dont think this is the resorts fault, it's just something that sometimes theres a risk of when you travel to Mexico. My boyfriend was totally fine. Also the beach seemed to be having a seaweed problem during our stay, so we avoided the ocean. Again, not their fault.
Overall 5 star service and experience that I would absolutely recommend! We hope to return and take advantage of everything they have to offer :)

Sun Sand and Service Excellence
Reviewed 2 days ago

From the time we stepped onto this resort until the time we left a week later, my wife Gisele and I were treated with a smile and the utmost of respect by each and every staff member. The Royal Hideaway takes personal service to a higher level.
This resort is located on one of the best beaches for walking swimming and relaxing on. They offer both drink and food service on the beach. We cannot say enough about the friendly personal service we received from Santiago and Ricardo while catching some rays on our lounge chairs. A market is located directly across the road which was handy for purchasing small gifts for bringing home.
The Royal Hideaway is one of the smaller hotels that we have stayed in the past and caters to a more mature crowd. This being said, it made it easier to get to know our fellow vacationers. I am pretty much reserved most of the time but Gisele called me a "social butterfly" on this vacation. I must mention we loved the fact that we did not have to wear and be segregated by a wristband.
The food is a' la carte and excellent at all the restaurants. Each provides a good choice for every appetite and sensitivity. They always ask if you have any food allergies before they seat you. Our personal favourite was The Grill. As well you have to check out room service on the days days when you don't fee like leaving the room. It is excellent!
Although the resort is aging, it is well maintained and groomed. We really enjoyed the local wildlife that roamed freely throughout the grounds. Our standard luxury room was well layed out with a large bed area and a separate bath area and closet. Each unit has a balcony which is smoker friendly.
Overall, a great resort for couples, relaxing and getting to know some new friends!

Amazing adults only resort
Reviewed 2 days ago

My husband and I stayed at The Royal Hideway is December 2018 for 2 weeks. This resort is outstanding in every way. Food is fantastic and the great variety of restaurants will satisfy any palate. Each building has its' own concierge who will make your dinner reservations for your entire stay so you only have to do this once. The beach is fabulous and very wide with beautiful soft sand. The beach staff will set you up with a hut in sun or shade; whatever your preference. Drinks and food service is great and frequent. There are 2 main pools if you prefer. Not heated but it was so hot they were very refreshing. A big thank you to our concierge Kevin and our housekeeper Shannon who kept our room spotless and provided anything we asked for. This is an absolute must go to resort. A perfect stay! Thanks Royal Hideaway! Also there is a shopping area within walking distance.

Great get away adults-only vacation.
Reviewed 2 days ago

Great place to vacation food is outstanding the service is superior and beautiful location. Make dinner arrangements early to get the times and location you desire. The sushi making activity was fun, Mexican night at the theater was outstanding.

Elegant Vacation
Reviewed 3 days ago

Elegant marble floors, extra large balcony with updated And comfortable furniture, excellent supplies in fridge, special turndown service, excellent choice of restaurants, drinks not watered down, fresh foods, fruit and salad, always bottled water in your fridge. I love this property. Romantic!! Close to a Snow White beach walking was excellent. Sometime sea weed rolled in but it was no problem because their was staff to remove it, the pool was unique with only adults and wonderful lounge chairs. Special service was provided to guests, drinks, water, food. And the dive shop was on the property. You must see Tanya she is amazing for guiding you with diving instruction. What a magnificent vacation.