95%
Members Recommend
4.0
Very Good 146 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The beach. It’s small and private and has been recently de-bouldered.
  • Lovely gardens and hidden Jacuzzis around the resort.
  • Villa butlers: Each villa courtyard has its own butler, who will do everything from making scuba arrangements to getting your dinner reservations.
  • The gardens, and the large amount of flowing water, at this property have made it a favorite of Yucatan’s rich birdlife.
  • Freebies like bicycles and kayaks.

What To Know

  • Rates include unlimited meals, snacks, top shelf alcoholic beverages, natural juices and soft drinks
  • Get off the property. Yucatan is full of amazing activities, including trips to Tulum, which can arranged by the hotel or done on your own, cenote diving, or scuba diving.
  • The sun is very strong. Use sunscreen (provided in rooms) and hydrate often.
  • Adults only.

Amenities

  •  All-Inclusive
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Royal Hideaway Playacar Resort All Inclusive – Adults only in Playa del Carmen (Playacar), you’ll be minutes from Playacar Golf Club and close to Xcaret Eco Theme Park. This 4.5-star hotel is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

Make yourself at home in one of the 200 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Take time to pamper yourself with a visit to the full-service spa. You’re sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel’s 6 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.

How to Get There

Royal Hideaway Playacar All Inclusive – Adults only
Lote Hotelero No 6 Desarollo
Playa del Carmen, 77710 Mexico

Reviews

Beautiful resort, relaxing, great staff
VistaCayResortbyORR

We booked at Royal Hideaway last minute when our cruise was cancelled because of Hurricane Dorian. This was just as good as the cruise! We had an amazing time but if you are looking for a more "party friendly" resort this may not be the place for you. We loved Karen and Santiago at the pool/breakfast buffet restaurant plus the bartenders at Allegria were amazing. Our concierge Ricardo was very helpful as well. Make sure you tip at all inclusives! The service is good but tipping a bit will make your experience even better.

Great stay and we will be back!
YvonneRosB

We stayed for 2 weeks at the hotel.
The hotel was in a great location directly at the beach and close too downtown Playa del Carmen, about 10 minutes drive(120 pesos for the taxi) or a 30 minute walk.
Service at the Hotel is amazing. Everywhere you go you have someone ready to help you with anything.

The Pool waiters were all very friendly and fast. Our waiter, Genaro Ek was always there too give us our drinks and food!

The Entertainment Team at the pool were so much fun and did a great job ! Carlos, Jonathan, Patsy and Merci
We already miss them ????❤

Each house has it's own Concierge, which are there to make your reservations and help you with anything. Our concierge, Carla was so helpful and ready too assist us with anything!

There are 5 a la carte restaurants: Grill, Spices, Ventanas, Palazzo and Azia
Grill and spices are casual clothing and the rest is formal so don't forget formal clothing(long pants for men and no sneakers)
All very good and our favourite was Ventanas and Spices.

Next time that we visit Mexico we will 100% go too Royal Hideaway! Great place!

Family Vacation
justind0an

This hotel is amazing. We traveled with a very large group, and the staff was more than accommodating. We never once had any problems with any of the staff members. Our family has stayed at multiple resorts, and this is by far the best one we have stayed at. The food is amazing, and the staff is extremely attentive. I recommend this hotel to anyone who is in need of a relaxing getaway. I hope to come back soon!!