5.0
Excellent 2147 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The Greg Norman-designed golf course
  • Afternoon beachside tapas, and the tequila library for late nights
  • Hopping into a golf buggy and zipping around the resort
  • Being ferried to your suite in a motor launch (many rooms have private docks)

What To Know

  • There’s lots of seaweed in the water and, despite the staff’s best efforts, on the beach
  • Some suites rest on stilts above the lagoon; these have swim-up access
  • Free WiFi, bottled water, and fruit

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Luxury all-suite retreat with personalized butler service, on a mile-long beach along the Riviera Maya

The Lowdown

Rather than deal with the spring-break craziness of Cancún, savvy travelers head instead to the Riviera Maya to trade beer cans for craft cocktails and cookie-cutter hotels for modern design and thoughtful amenities. The Rosewood Mayakoba, where every room is a suite and has its own private deck and heated plunge pool, delivers this complete change of pace. Staff greet guests with a welcome tequila, then follow up with almost eerie prescience, devoting considerable time to considerate gestures like leaving soft cloths for cleaning sunglasses in the rooms and refilling your ice water poolside every half hour. This is a resort that spoils you: rooms have Nespresso machines, there are foot showers for washing sand off your feet, and the spa delivers slippers in your size. The beach isn’t private, so expect foot traffic while sunbathing, but there are three pools. An aperitif at the Agave Azul Sushi & Tequila Bar, an open-air space that edges out over the lagoon with views of the mangroves, is a must, and there are weekly tequila tastings (from 100 different labels). Don’t miss the mezcal.

In the Area

The Rosewood is in the Playa del Carmen resort community, and guests can borrow hotel bikes to cycle the nearby nature trails or to stop into the other resorts situated nearby. Less than a hour’s drive north toward Cancún is the glitzy La Isla Shopping Village, home to over 150 stores interspersed with small canals and bridges; the aquarium is a favorite for those traveling with children. A 15-minute drive south brings you to the Centro Cultural, which hosts art exhibitions and performances that are also well worth seeing. Several world-class sights are a few hours from the resort—the Rosewood can arrange trips to both the ruins at Chichen Itza and the Yucatan cenotes (sinkholes once sacred to the Mayans) where visitors can go swimming.

How to Get There

Rosewood Mayakoba
Carr Federal Cancun
Playa del Carmen, 77710 Mexico

Reviews

5.0 Excellent 2147 Reviews
Even better the second time!
sanger93

I'll start by saying that we NEVER go back to the same place. Rosewood Mayakoba is now the exception to this rule and is truly our second home now.

We (my husband, 2 daughters ages 9 and 13 and myself) visited last year in July and it was incredible. We had been looking forward to going back since we left and as soon as we got out of the SUV, we felt like we had come home again. We were greeted by Jose Maria, a gem at RM and Maria Jose, a lovely new addition to RM. Within minutes we checked in, were taken by boat to our suite and were at the pool in our favorite spot with drinks in hand.

The Punta Bonita pool staff lead by Juan Carlos is incredible. They absolutely know our needs before we did and took care of us like family. Daniel, Axel and Aaron and many other pool attendants are the most hard working and pleasant people and you really feel that they love their work. They all remembered us including details from last year!

I tried the Spa for the first time this year and I really think it is the best spa in the world. The free amenities are amazing and include a salt scrub, steam room, dry room, jacuzzi and plunge pools as well as a well appointed locker room and quiet area. I had the pleasure of a deep tissue massage by Paulina and she is magician. I highly recommend you splurge and a spend at least an afternoon there!

The food is delicious as always. Since last year there has been a beautiful addition to the evening events called the Beach Festival at Aqui Me Quedo. This is a beachside dinner with different food stations including a wonderful paella, the best short rib tacos in the world and of course the gorgeous back drop of RM style and the Caribbean Sea. Agave Azul recently changed their menu and it is sooo good! You must have the Tacos Chinos and Edamame Loco. All the while our girls were being lovingly cared for at Kids Movie Night. The is part of the Kid's Club where the children are fed and sugared while watching a movie with Damaris, Erika, Emma and Ari who really love all of the RM kids!

RM is vacation in every sense. This place has thought of everything and is truly perfect in every way. Daniel Scott (General Manager) is a respected leader and really just a good guy--this is reflected in his staff and the RM way. Daniel and the entire RM family are truly what make it special. There is no formula, it is just lovely people doing the right thing and we can't wait to go back!

This place has thought of everything
BrookeLess

Ever stay somewhere when the people who work there know your needs before you do? Welcome to Rosewood Mayakoba. One person is friendlier than the next and they literally cannot do enough for you.

Our room: we stayed in an island suite. The outdoor shower is a dream. Our room was two floors with a living room, private pool and lounge chairs, not to mention two bathrooms and three showers.

Our butler: Juan. You were amazing. From our basic requests to putting in a fridge in our room to store breast milk you only added to our amazing experience. The app they have you download is so convenient. Gone are the days of having to make requests from the phone in your room! Instead you can make dining reservations, room requests etc from anywhere on the property.

The gym: it has everything you could need including half a dozen peloton bikes. Huge plus: they give you spin shoes to clip into the bikes!

The spa: amazing facilities available even without a scheduled service, steam, body scrubs, sauna, plunge pools etc. My massage was in a little hut tucked into the jungle. Could not have been more private.

The beach/pool: they bring countless complimentary beverages, food and services around from the mango sorbet to the fruit ceviche to the 5 minute cucumber scalp massages. They can pretty much tell whenever you are thirsty and in need of more bottled water or a mojito in my case. Someone thoughtfully designed every space with an array of inviting seating arrangements...hammocks, cabanas, swings. We traveled this time as a couple but cannot wait to come back with our son. It’s the perfect luxurious getaway for adults while being 100% kid friendly at the same time.

Es la mejor experiencia que le puede pasar a alguien sin dudas regresaría a ese hotel es el hotel perfecto
Rey_n-658

Excellent does not exist to write. PERFECT IN ALL THE EXTENSION OF THE WORD is highly recommended all very good work.
Thank you very much for having everything perfect Pat people like us
I lo e you ferever