5.0
Excellent 2017 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The Greg Norman-designed golf course
  • Afternoon beachside tapas, and the tequila library for late nights
  • Hopping into a golf buggy and zipping around the resort
  • Being ferried to your suite in a motor launch (many rooms have private docks)

What To Know

  • There’s lots of seaweed in the water and, despite the staff’s best efforts, on the beach
  • Some suites rest on stilts above the lagoon; these have swim-up access
  • Free WiFi, bottled water, and fruit

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Luxury all-suite retreat with personalized butler service, on a mile-long beach along the Riviera Maya

The Lowdown

Rather than deal with the spring-break craziness of Cancún, savvy travelers head instead to the Riviera Maya to trade beer cans for craft cocktails and cookie-cutter hotels for modern design and thoughtful amenities. The Rosewood Mayakoba, where every room is a suite and has its own private deck and heated plunge pool, delivers this complete change of pace. Staff greet guests with a welcome tequila, then follow up with almost eerie prescience, devoting considerable time to considerate gestures like leaving soft cloths for cleaning sunglasses in the rooms and refilling your ice water poolside every half hour. This is a resort that spoils you: rooms have Nespresso machines, there are foot showers for washing sand off your feet, and the spa delivers slippers in your size. The beach isn’t private, so expect foot traffic while sunbathing, but there are three pools. An aperitif at the Agave Azul Sushi & Tequila Bar, an open-air space that edges out over the lagoon with views of the mangroves, is a must, and there are weekly tequila tastings (from 100 different labels). Don’t miss the mezcal.

In the Area

The Rosewood is in the Playa del Carmen resort community, and guests can borrow hotel bikes to cycle the nearby nature trails or to stop into the other resorts situated nearby. Less than a hour’s drive north toward Cancún is the glitzy La Isla Shopping Village, home to over 150 stores interspersed with small canals and bridges; the aquarium is a favorite for those traveling with children. A 15-minute drive south brings you to the Centro Cultural, which hosts art exhibitions and performances that are also well worth seeing. Several world-class sights are a few hours from the resort—the Rosewood can arrange trips to both the ruins at Chichen Itza and the Yucatan cenotes (sinkholes once sacred to the Mayans) where visitors can go swimming.

How to Get There

Rosewood Mayakoba
Carr Federal Cancun
Playa del Carmen, 77710 Mexico

Reviews

5.0 Excellent 2017 Reviews
Outstanding
Reviewed 16 hours ago

Attentive, gracious service really makes this resort stand apart from other options. Each room is assigned a butler which was a nice amenity. The setting is beautiful, the rooms are very spacious and private, ours had a personal hot tub and outdoor shower. The food is great, extensive tequila selection at the bars, and there are other dining options nearby. The only negative was it was very crowded with a lot of small kids, but it was over Christmas/high season. We will definitely be back, and highly recommend.

The most wonderful resort
Reviewed 3 days ago

The place is magic and the staff makes it like a heaven. If you get a chance stay in this resort, I could describe as a piece of heaven. Food is the wonderful, the amenities is such a blast, and the treatment boost every single experience. Great place for honeymooners.

Just Brilliant
Reviewed 4 days ago

My wife and I stayed here for 6 nights and it is a long way from Australia but it was absolutely worth it. This has got to be one of the best hotels we have stayed in over all the years of travel we have been fortunate to have done. The rooms are huge, they come with a butler who will organise anything you desire. Eveywhere you go there are staff and they treat you like your part of the family. Nothing is too hard. The resort is immaculate and well designed. The restaurants and service are outstanding. We will be back!The

We'll be back
Reviewed 1 week ago

My husband and I are wrapping up a 5 day getaway with friends who have been to The Rosewood before. We've been to the neighboring Andaz and thought that was really nice. As did our daughters. The Rose is a different experience at a different level. The degree of hospitality is superior and consistent. Upon arrival we were quickly and flawlessly chaperoned to our room and introduced to local mescal. The rooms are super spacious separate units (casitas) set on a peaceful lagoon surrounded by nature. Glass walls, rosewood floor to ceiling pocket doors, stone floors, large sitting room with glass windows facing the deck with heated dipping pool. Gorgeous bathroom with similar materials and great outdoor shower. Fully stocked refrigerator and bar and coffee bar. Personal bicycles allow you to travel throughout the confines of the grounds if you choose or there is a constant flow of golf carts if preferred. For me, the bicycling is key...everyone loves tooling around on a bike as is evidenced by people's expressions when passing by. The food is not good. The food is superb...WE had an intimate communal dinner at Cieba, a beautiful outdoor dining experience within Rosewood's herb gardens. Freshly grilled lobster, lamb, salmon, salads of fresh tomatoes, arugula, beets, jicama-all seasoned with local herbs and spices..A local tequila was served throughout the meal and live music accompanied throughout. That was night 1. The barbecue beach side night 2 was on par if not better than night 1...exceptional grilled menu of fresh shellfish, meats and vegetable..Savory salad and desserts that were on target. The pastry chef specializes in chocolate I am told which was evident with the chocolate mole sauce.An amazingly tight band made up of 5 Venezuelans were the perfect accent to a great evening. The beach is beautiful with white sand and a generous amount of super comfortable chaises and a painfully attentive staff. There are a number of pool areas to choose from all beautiful, clean and not thumping with techno music. You want for nothing...head massage? check. Glasses cleaned while sunning? check. Margarita, tequila, champagne hours??? check. check . check...incredible selection of mind numbingly (?!) delicious ceviche (shrimp/curry/cuke my fave), check. Our private concierge Pavo suggested we dine out one night outside of Playa for a great local meal at Wine O'Clock. 1. The owner is one of the most incredibly authentic, passionate and interesting people I've met recently - he is a wine connoisseur in pursuit of becoming a master sommelier (and well on his way). 2. The food was superb...the braised beef, salmon and fresh fettuccine with shrimp were incredibly flavorful and presented beautifully. I do not hyperbolize. The meal was great. Do check it out when you stay in the area. The workout facilities at the Rosewood also are top notch. I love to run so I ran the nature trail a couple of times and that gave me the fix I need. The gym is stocked with top shelf equipment (3 Peletons!!!! yeah baby) 5 tread mills, endless machines, weights, bosu, etc. and classes if you prefer, every morning.
We will be back...The place lacked nothing, the staff: Pavo, Daniel, Emmanual, Lu Ann, Willie, Axel, Edward, Javier (great massage) and all the rest are the real deal...Book with confidence.

Phenomenal
Reviewed 2 weeks ago

First time family trip with two younger kids.

Stayed at one of the villas.

Everything about the five days was exceptional. The GM Daniel sets the tone for the entire staff from restaurants, pool, kids club, butlers, food and beverage staff, housekeeping, etc. Great leader leading an all star team.

Feels like a family that you have the honor of stayinf with.

Everyone working with a smile to offer you anything and everything. Could not have been more hospitable and kind to us. Particular love for the kids.

Nightly outdoor movies for the kids with dinner and popcorn. Our 4 year old couldn’t understand why we were leaving at the end. I totally get her.

Our butler Yanet went beyond above and beyond with daily surprises. Including setting up a tent in our room one afternoon while we are at the pool so our girls could have movie night with blankets and pillows while we went to La Ceiba dinner.

Mezcal and tequila “gifts” brought to the room.

The adults only Ceiba dinner outside in the garden with communal table, joined by the whole staff,
was an incredible treat. Must do.

Huge property so take advantage of the complimentary golf carts and cars. Both on property and to the other resorts (Banyan, Andaz, Fairmont). Just call and a minute later and they are there.

These people love what they do and it really shows.

Can’t recommend it enough and can’t wait to get back.