What We Love
- The Greg Norman-designed golf course
- Afternoon beachside tapas, and the tequila library for late nights
- Hopping into a golf buggy and zipping around the resort
- Being ferried to your suite in a motor launch (many rooms have private docks)
What To Know
- There’s lots of seaweed in the water and, despite the staff’s best efforts, on the beach
- Some suites rest on stilts above the lagoon; these have swim-up access
- Free WiFi, bottled water, and fruit
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
Rather than deal with the spring-break craziness of Cancún, savvy travelers head instead to the Riviera Maya to trade beer cans for craft cocktails and cookie-cutter hotels for modern design and thoughtful amenities. The Rosewood Mayakoba, where every room is a suite and has its own private deck and heated plunge pool, delivers this complete change of pace. Staff greet guests with a welcome tequila, then follow up with almost eerie prescience, devoting considerable time to considerate gestures like leaving soft cloths for cleaning sunglasses in the rooms and refilling your ice water poolside every half hour. This is a resort that spoils you: rooms have Nespresso machines, there are foot showers for washing sand off your feet, and the spa delivers slippers in your size. The beach isn’t private, so expect foot traffic while sunbathing, but there are three pools. An aperitif at the Agave Azul Sushi & Tequila Bar, an open-air space that edges out over the lagoon with views of the mangroves, is a must, and there are weekly tequila tastings (from 100 different labels). Don’t miss the mezcal.
In the Area
The Rosewood is in the Playa del Carmen resort community, and guests can borrow hotel bikes to cycle the nearby nature trails or to stop into the other resorts situated nearby. Less than a hour’s drive north toward Cancún is the glitzy La Isla Shopping Village, home to over 150 stores interspersed with small canals and bridges; the aquarium is a favorite for those traveling with children. A 15-minute drive south brings you to the Centro Cultural, which hosts art exhibitions and performances that are also well worth seeing. Several world-class sights are a few hours from the resort—the Rosewood can arrange trips to both the ruins at Chichen Itza and the Yucatan cenotes (sinkholes once sacred to the Mayans) where visitors can go swimming.
How to Get There
We have stayed at many 5-star Mexican resorts from Riviera Maya to Cancun to Puerto Vallarta to Cabo. In fact we stayed at Maroma for more than 10 years and thought that was among the best until they started to cater to kids. Hands-down, Rosewood has the formula for guest hospitality perfected.
All rooms are suites and all suites have a water view, whether it's the river that winds through the resort or the Caribbean sea. We selected the ocean view suites located directly behind the ocean front single level suites. Actually we preferred these since they are two-level with the roof top having a plunge pool and great views. The beachfront units are much smaller and more like a room with a large patio although they do offer private lounge chairs and beach access.
The suites features fresh fruit replenished daily, large amenities for shower, Nespresso maker, balcony and two bikes for getting around.
Beach and pool area extra large for 128 suites and this year they added the adult-only area beach area that is par magnificent. Call it Mexican retro, the oversized area features restrooms, dining area for room service with complimentary fruit, Nespresso and coffee cake, lounge chairs and couches, cool down pools and closer to the beach, food truck/bar and more lounge chairs. This is the best adult-only area I have ever seen and worth staying here just for this.
There are three main restaurants. Agave Azul, sushi and noodles is by far the best with nice setting, really fresh sushi and excellent prepared food. Punta Bonita serves up amazing breakfast although located near the lobby. Evening it turns into Italian fare, OK. Case Del Lago features Mexican but on Friday nights they offer a $95 beach barbeque with live music that is quite tasty. Otherwise menu features a twist on Mexican classics.
Open Wednesday & Saturday only, La Ceiba Garden is a must. It's the perfect space for enjoying drinks and food: Huge fire pit, herb garden, twinkling lights throughout, outdoor kitchen and yes, the entire space is outdoors. There are two large communal tables in which guests dine. Menu includes tuna tostadas, shrimp ceviche to start along with grilled octopus salad, fresh veggie salad and arugula salad. Entrees include lobster, striped bass and lamb chops. $225 p/p includes all food and drinks, cheaper than a 60-minute massage and well worth it.
Speaking of massage, the spa is world-class. Set in the jungle, there are boardwalks that meander through the trees where you come upon single huts that house the massage tables. There is an awesome pond (a little secret) that features a couple lounge chairs for total chilling, and adult-only pool large enough for laps. Deluxe locker room with attentive locker room attendants. Gym is decent with two Peloton bikes (four more arriving this summer).
Due to the nature of the resort (narrow and deep), they offer golf carts to whisk you around or you can use the bikes (bikes are lots of fun). There is a kids club but really, this place is for adults and most likely the kids show up around holidays.
Overall service is 5-star+ and you cannot miss seeing Daniel Scott, the resort GM who loves to shake up margaritas at his Friday night manager reception and La Ceiba Garden. Chef Pablo is also very visible and he holds his own reception on Saturday night.
Note: All rates subject to 15% daily service charge, 19% Mexican tax plus a few other taxes tossed in. Try not to pay attention to this at check-out!
Just spectacular. The service, the food, the ambiance, the accommodation - all world class. My husband and I renewed our vows. The celebration team was great. I wish we could come back every year. Just magical.
this was our third visit and we have always had incredible experiences here. This was my husbands birthday weekend and they went over and above what we could have every imagined. they have private transportation available upon arrival whisking you away in style to the resort. Drink upon arrival and a boat ride to your cottage. Complete privacy - in our first unit -then we switched to a beach front unit with our plunge pool and never left the unit again - heaven
We last went to this hotel about 5 years ago and loved it. We decided to give it another visit and couldn’t believe how not only had this resort stood the test of time, but improved. The addition of the new adults area only pool/beach/bar was beautiful and much needed. The butler service that was blah last visit was vastly improved with a new app/texting service that made it efficient yet not intrusive. The food was wonderful as always as were our massages. We also did two days of the Jim McClean golf school- Diego and Philippe were great! The course was in beautiful condition. Every employee was so kind and greeted us with smiles. We will be back again!
My husband and I had the most remarkable time at the Rosewood Mayakoba. The level of service by each staff member was exemplary! Our expectations were exceeded. Be prepared to get pampered and have your every need tended to. Can’t wait till we return!