4.5
Very Good 6434 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Located on the white sand beach of Playacar, a little over a mile from downtown Playa del Carmen
  • The vast palm tree-ringed pool area
  • Sports options (from catamarans to billiards to one introductory scuba lesson!) are covered in the all-inclusive price

What To Know

  • The specialty restaurants have two sittings nightly: 6:30 and 8:45 p.m.
  • Rooms facing the courtyard have nice fountain or ocean views but can get pool and bar noise
  • There’s only one elevator; if mobility is a problem, ask for the ground floor

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Garden oasis on the white sands of Playacar Beach with a palm-lined pool, six restaurants and a long list of outdoor activities

The Lowdown

This three-story, U-shaped resort is set in lush gardens alongside white sand Playacar beach. That means that guests in the 400 rooms and suites can spend the days windsurfing, kayaking, swimming or snorkeling. Pool games are organized in the cross-shaped pool (which also boasts a pool bar), while there are six restaurants to choose from at night, including Brazilian and Japanese eateries. If all the water-sports cause muscle strain, the Jacuzzi or Renova Spa can help.

In the Area

The area around the hotel has its own mall and a celebrated 18-hole golf course, Playacar Golf Club, while the town of Playa del Carmen and its pedestrian main shopping street, Quinta Avenida, is only a 15-minute walk away. But the jewels in the crown of the Yucatan are the remnants of the ancient Mayan cities, both the 13th-century ruins of Tulum, and the lesser known, but also fascinating Coba, each of which is about an hour from the hotel. And naturalists won’t want to miss the biosphere at Sian Ka’an, near Tulum.

How to Get There

Riu Palace Riviera Maya All Inclusive
Avenida Xaman-ha, Mza 9 and 10, L1
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 6434 Reviews
Fabulous
Cwroach

The Rooms are clean. Ocean view is a peak-a-boo through the palm trees.
The food and drinks are good.
The grounds are well maintained.
Swim-able ocean.
Convenient Resturant locations.
No reservations needed.
Good customer service.
I would stay here again.

Excellant hotel
JSmith136

If you want something special book this hotel. Beautiful hotel in beautiful grounds. Staff are excellant and cannot do make sure you enjoy your stay. Food is plentiful and lots of choice. One of the best hotels I’ve stayed in

Wedding!!!
2011marmite2011

Cannot day a bad word about this hotel! Stayed as a group of 14 in July 2016 for our wedding! Treated like royalty from the moment we arrived.

Hector greeted us at the door and showed us to reception to check in.

All keys received and luggage to rooms within 30 minutes of arriving which is brilliant for such a big group.

Rooms were perfect, not too close together but all on the same side of the hotel.

We have previously been to this hotel so recognised some of the staff who affectionately nicknames my father in law papa and my husband Harry (His name is Richard but he didn’t mind). The food is amazing and everywhere you go the staff are smiling and happy to speak with you.

On our wedding day everything was perfect from the photographer Tony who took the most amazing photos to Hector pushing us around the lobby in a luggage cart for some memorable pictures. We got married on the beach and the waitress, Sue, was on hand with champagne and water as was a very hot day and a lot of time spent in the sun. Sue and Hector did not need to be this kind to us but it just goes to show how nice and kind the staff here are, nothing is ever to much!

All in all we had the most amazing 3 weeks and cannot recommend this hotel enough.

If you want a truly relaxing experience without wanting for anything then book to go to the Riu Palace Riviera Maya.

We will be going back!