4.5
Very Good 6638 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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restaurant

Overview

Location

With a stay at Riu Palace Mexico All Inclusive in Playa del Carmen (Playacar), you’ll be close to Playacar Golf Club and Xcaret Eco Theme Park. This 4-star resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

Rooms

Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a health club and an outdoor tennis court. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Free self parking is available onsite.

How to Get There

Riu Palace Mexico All Inclusive
Avda. Xaman-Ha, Manzana 3, Lote 4
Playa del Carmen, 77710 Mexico

Reviews

Just fine not really worth the price.
teddysky

We got the resort with our rental car had a minor issue with guard at gate since he dont speak english, very few people in this resort speak english.
Now the front desk person that helped us Alex is probably the best thing about this hotel he was nice accommodating spoke
Perfect english. Check in with Alex was perfect.
The hotel
Itself is rundown peeling paint weird outdoors furniture, paint peeling in pools.
Not a luxury feel.
The ground are pretty with the fountains
But they are not nearly as pretty as in pictures
The Photographer that made this photos happen should work for an elite photography agency.
Food was good but again not excellent
Just fine.
The alcohol is cheap low shelf
Smirnoff Cuervo tecate etc
The beach is big and nice but the water is basic not very clear
Just like the water in Los Angeles.
Overall it wasn't terrible but at times it felt like a nursing home and I would probably wont stay with any Riu hotels again.
My advice stay at the grand palladium trs.

Great all inclusive resort.
slusheeman

We don't usually do package holidays or all inclusive, so this was a pleasant surprise.

Amazing staff, superb buffet food, and never ending drinks and cocktails.

The specialist restaurants are a let down, for one thing gents need to wear long trousers (why?), the food is no where near the quality of the amazing buffet, so just don't bother. Lobster, caviar, beef wellington etc, and the breakfast was incredible.

The pools can get busy and we were there in low season, so peak could be crowded, but staff were great.

Rooms were visited twice a day, lots of towels ,and was kept perfectly clean.

Drink was never ending, most of our time spent saying NO to waiters.

Highly recommend this hotel to all and sundrie.

Loved it again
ForeverDyO

Second holiday spent in this resort and we can just confirm that we love this place. What sets this hotel aside from the rest was the staff going the extra mile.
All the staff went out of their way to accommodate any need, everybody is so kind, attentive and helpful. And yes it's pricey, but you definitely get the value for your money. Thank you to the entire staff of Riu Palace Mexico for your attention and kindness. We hope to see you again.