5.0
Excellent 654 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Rate includes all meals, alcohol, 24-hour room service, an in-room liquor dispenser and a stocked minibar
  • Soaking in the mosaic-tiled plunge pool or in the hot sauna at the swanky 11,000-square-foot spa
  • Add-on perks in Concierge Level rooms, including an espresso machine, a pillow menu and petit fours at nightly turn-down
  • Bookings for stays from July 1 to Dec. 23, 2015 will receive up to $1,500 in resort credit; resort credit is per room, per stay, some restrictions may apply, contact the resort for more details

What To Know

  • Playa del Carmen has a party vibe that may keep serenity seekers on the resort grounds
  • Although the beach is not private, there is a small section of loungers with waiter service that are reserved exclusively for guests
  • If your stay will be impacted by a hurricane, Palace Resorts will provide a certificate for unused nights. Terms and conditions apply; please contact the hotel for more information

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Beachfront Bedroom Scenic views Suite property living room home condominium Villa cottage flat Modern

Overview

Elegant beachfront resort with three restaurants and a stylish spa, on a lounger-lined beach in Playa del Carmen

The Look

Shinny marble floors, granite countertops and wooden leather-bound furnishings fill the five-story Palayacar Palace Resort with modern European elegance. Check in at the open-air lobby, a dual-level interior courtyard with a Japanese rock garden and breezy public areas. Hallways that lead to guestrooms keep the serene vibe going with ambient music by artists like Brian Eno and Phillip Glass.

Bed and Bath

The 209 rooms and suites procure a minimal white-on-white style from cool tiled floors, kingsize beds and small patios or cubelike balconies. Most rooms have ocean views and Jacuzzi tubs big enough for two, and all are equipped with flat-screen TVs, DVD players, iPod docks, discreet minibars and liquor cabinets. Although petite, marble bathrooms have modern vessel sinks and glass-encased showers stocked with CHI bath products. Standout features in Concierge Level rooms include L’Occitane bath amenities, an espresso machine, nightly petit fours at turn-down and a decadent pillow menu.

Beyond

Each of the resort’s three restaurants is amazing in its own right. Go for fine Italian dining at Terrazza, Mexican fusion at the casual Café del Mar and Japanese food at the chandelier-strewn Momo No Hana. Afterward, sip cocktails from the lobby’s Cielo Bar or from the Aqua Bar at the crescent-shaped pool, which overlooks the Caribbean. Elsewhere, you can swing your way through 18 holes at the nearby par-72, Robert von Hagge–designed golf course. Back at the resort, stretch out in a yoga or Pilates class at the swanky mosaic-tiled spa, equipped with artfully crafted wet and dry saunas, a cold plunge and a coed massage pool, and six treatments rooms.

How to Get There

Playacar Palace All Inclusive
Fracc.Playacar Bahia del Espiritu Santo
Playa del Carmen, 77710 Mexico

Reviews

5.0 Excellent 654 Reviews
Rivera
Reviewed 11 hours ago

Our favorite resort of the palaces❤️ To start guest services Elvira Blanco is super friendly and helpful in all areas. Vacation planners hats off to Fabiola and Gladis.
For our spa great service in all areas, favorite is Lucelli and Margarita👏🏼

The Momos restaurant being one our favorites and thanks to Miguel Chan for being knowledgeable on menu. And of course to Chef Victor Manuel for a great show.

House keeping
Reviewed 13 hours ago

The experience , was great , the pool was great, always clean, julian the super visor was very gentle , the towels always white as a teed , such a great service , they don’t talk too much english , but they do their best

Francisco at Bocelli
Reviewed 1 day ago

We had two amazing dinners at Bocelli in Playacar Palace.. only made more special due to the incredible service from Francisco. He went out of his way to make every course individual, his perception to detail was second to none!! A true artist.. thank you Francisco! A*********

Couldn’t be happier!
Reviewed 1 day ago

The minute that we arrived and were greeted by Ricardo at the front desk we were glad that we chose to return to Playacar Palace. Christine recognized us and welcomed us back, and it continued to keep getting better. We were welcomed with balloons, champagne and cake in our room and also got breakfast in bed and a special anniversary dinner at Momos the next day. Days by the pool were relaxing and we were taken care of by Eder, Keyla, Gabbi, and had great drinks from Bonito and Juan! Joshua was great at keeping us entertained, even into the evenings. Every meal we had was so wonderful and offered so much of a variety. We never ate the same thing more thank once. Edgar and Marcos were great at Del Mar and attended to us each day. After dinner drinks at the Lobby Bar by Francisco were a must! We throughly enjoyed every aspect of our trip and will continue to return here. We have visited most of the Palace resorts, but none have topped the personal service that makes Playacar so special to us. Do not hesitate to stay here if you get the chance!!

Exceeded my expectations!!!!!!!
Reviewed 2 days ago

I just wanted to thank the Palace staff specially Julian and Angel from the house keeping area for making a blast out off my vacation. I didnt expect much this year since my friends visited Playacar Palace on august and they told me that they had a lot of seaweed and bad weather. But my expectations were different, I arrived to a nice , clean , and beautiful beach with good weather and a polite staff team . I highly recommend this resort for your winter holiday vacations!!! Thanks Playacar Palace <3