Excellent 2199 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Free WiFi
  •  Parking On Site
  •  Pool
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property Courtyard condominium Villa plant backyard Lobby home Resort hacienda mansion outdoor structure cottage swimming pool yard porch



A stay at Playa Palms Beach Hotel places you in the heart of Playa del Carmen, walking distance from Quinta Alegria and Nuestra Senora del Carmen Catholic Church. This beach hotel is within close proximity of Pier Navega and Riviera Art Gallery.


Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and minibars, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Relax and unwind with massages and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Food & Drink

Take advantage of the hotel’s room service (during limited hours).

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Playa Palms Beach Hotel
1st Avenue Bis
Playa del Carmen, 77710 Mexico


I wanted to like it but....

I wanted to like this place... it’s in a great spot, nice rooms and view but they can’t seem to fix anything.

-Water stopped every day in the middle of the day.
-AC was broken and they never fixed it.
-Wifi was very spotty.

AC is a big deal to me. I’m from the north and I absolutely have to have it.

Overpriced for PDC

This caused me to get very little sleep.

Need a facelift

Cood location. Beach is ok. There is no oun restaurant at hotel. Breakfast is realy poor. Rooms need face lift. We ask reseption to order to taxi for us to the early next morning, but i think she forgot that because there is no taxi and thats not nice suprice early morning try find taxi by your self.

Great Hotel

I loved staying at Playa Palms Beach Hotel !
I really liked the spacious room and the mini kitchen is very handy! Walmart is only 4 blocks away so you can pick up a few groceries and snacks. The staff is Awesome . I’m returning in November!