Very Good 1112 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Free WiFi
  •  Parking On Site
  •  Pool
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A stay at Playa Palms Beach Hotel places you in the heart of Playa del Carmen, walking distance from Quinta Alegria and Nuestra Senora del Carmen Catholic Church. This beach hotel is within close proximity of Pier Navega and Riviera Art Gallery.


Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and minibars, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Relax and unwind with massages and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Food & Drink

Take advantage of the hotel’s room service (during limited hours).

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Playa Palms Beach Hotel
1st Avenue Bis
Playa del Carmen, 77710 Mexico


4.5 Very Good 1112 Reviews
Wonderful Stay, start to finish!
Reviewed 2 days ago

This was my first trip to Playa del Carmen and I am so glad we selected this hotel. The location is perfect. It is very close to the shopping/restaurant area but extremely quiet and peaceful.

Ours was a third floor apartment with a bedroom and pull out couch. We were surprised to see a full kitchen with a large refrigerator and dining table. The unit was sparkling clean and the cleaning staff was amazing. We so appreciated the cute towel animals left on the bed each day. The entire staff was incredible with the best service I have had anywhere.

The hotel does not have a restaurant but it is really not needed. Free breakfast was delivered each morning to our darling balcony (with a hammock). Other items are available throughout the day including beach service. Everything was so reasonably priced.

The pool was so beautiful and cold!

Thanks to the entire staff for making our trip so enjoyable. We will definite be back. I can't imagine staying anywhere else in Playa!

Excellent!! Right in The Middle of Everything!!
Reviewed 6 days ago

An excellent beachfront, centrally located hotel. The entire staff are helpful and courteous and always willing to help. The hotels central location to shopping and dining in extremely convenient. It’s just an eight minute walk to thee Cozumel ferry. We are definitely coming back sand would recommend this hotel to anyone!!

Can this be my new home?
Reviewed 1 week ago

One of my new favorite hotels! It’s a beautiful, secluded place that’s two steps from the beach! The palm trees make it feel like a mini treehouse. It’s basically a mini home with fridge, stove and microwave. The staff is great and very nice! We will definitely be back!

Love it!
Reviewed 2 weeks ago

Beautiful hotel right next to the ocean with nice clean pool. And the architecture is awesome.
Fabian made check in quick and easy!
Free breakfast and really good AC (yay)!
Will absolutely visit again when we return.

Central location and friendly staff
Reviewed 2 weeks ago

This is our 5th stay at Playa Palms. The staff are friendly and hospitable. During our most recent visit there were a few issues that Fabian is as able to resolve quickly (brokenTV and issues with shower). Even with the Sargassum issue in the region, we will continue to come back to Playa Palms.