5.0
Excellent 889 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Beachfront Buildings Exterior Grounds Lounge Luxury Pool sky tree Resort condominium building property leisure plaza palm swimming pool leisure centre lawn Villa plant Garden mansion shade colonnade

Overview

Location

With a stay at Platinum Yucatan Princess Adults Only – All inclusive in Playa del Carmen, you’ll be on the beach and convenient to Gran Coral Golf and El Camaleon Golf Club. This 4.5-star resort is within close proximity of 28 de Julio Square and Guadalupe Church.

Rooms

Make yourself at home in one of the 472 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 13 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 6 restaurants, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a beach bar or one of 8 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This resort has facilities measuring 6426 square feet (597 square meters), including conference space. Free self parking is available onsite.

How to Get There

Platinum Yucatan Princess Adults Only – All inclusive
Prolongacion 5ta Avenida
Playa del Carmen, 77710 Mexico

Reviews

Awesome staff and resort
B S

We spent a week and had a great time. The staff was excellent and Bryan in the buffet for breakfast and lunch was such a great guy. Wendy at the front desk also did anything to make your stay the best it could be. Food was great and lots of variety. We stayed in room 5031 and i t was quiet and not too hot. If anyone can complain about this place they need to get the swim out and just chill out. Will be back but 10 days next time.. Thanks everyone working there for making our vacation top notch.

Beautiful hotel, lovely staff!
hayleyR97

Me and my partner stayed back in September and we had the most amazing holiday. The room was immaculate and exactly as seen on photos, friendly staff who were always smiling and happy to help, beautiful resort to walk around and the variety of evening restaurants was probably the highlight - fantastic food!! Whether you're there to relax peacefully or to drink by (or in) the pool listening to music, this holiday accommodates it all!

A couple of helpful tips - for the gentleman make sure you have long trousers as all the evening restaurants (except the buffet) will not allow shorts, and when booking excursions do your research! A lot of the reps/stands at the hotel are very over-priced and biased to what they tell you. We still enjoyed our excursions but would definitely have been better planning them ourselves.

Would like to say a massive thank you to our waiter Bryan, who served us every morning at breakfast. He was amazing, recognising us every time we were in and by the end of our holiday knew exactly what we would order and would always have it ready - a very personal touch that we really appreciated.

Just to mention the seaweed, the smell does definitely hit you when you first arrive but by the next morning you're completely used to it! The seaweed on the beach looks bad and smells, but it certainly made no impact to our holiday and just a 5 minute walk up the beach there's plenty of clear areas which are lovely!

Finally, my only slight disappointment would be the absence of corona or fruity ciders! The hotel did have a great selection of drinks but considering it's Mexico we were expecting there to be corona! Overall, an amazing resort with so much to keep you entertained yet with areas also perfect for relaxation (the spa is an added bonus, best massage I've had). Huge thank you to all the staff who work so hard, job well done!!

Highly recommend!!!
AmineAmellah

Stayed there for a week. Best vacation i’ve had. The hotel is beautifully decorated, clean and modern. The room was big, comfortable and the swimout gave us a lot of privacy. Food was excellent. The staff was extremely cordial, friendly and available. In particular Geramel in the buffet, Luis and Israel in the valet/bellboy area and Manuel the concierge.
The only ick would be the beach, it was very clean but very rocky.
We definitely wanna go back to The Platinum Yucatan Princess :)