4.5
Very Good 11750 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • All drinks (alcoholic and non-alcoholic) and daily breakfast, lunch and dinner are included in the Jetsetter rate
  • Poolside butlers
  • An adults-only atmosphere (and policy) that fosters romance
  • Playa del Carmen is a quick, 15-minute taxi ride away
  • Morning dips in the pool from your Luxury Junior Swim-Up Suite
  • Bookings for stays from May 1 to Dec. 22, 2015 will receive $550 in resort credit (for stays four - six nights) or $1,500 in resort credit (for stays seven nights and over); Resort Credit is per room, per stay, some restrictions may apply. The last day to use the Resort Credit is Dec 22, 2015
  • Bookings for stays from May 1 to Dec. 22, 2016 will receive $550 in resort credit (for stays four - six nights) or $1,500 in resort credit (for stays seven nights and over); Resort Credit is per room, per stay, some restrictions may apply. The last day to use the Resort Credit is Dec 22, 2016

What To Know

  • Children 17 and under are not permitted
  • On-site restaurants require reservations; Passion Restaurant is open to all guests for an additional cost
  • The Royal Service pool is very subdued
  • Modern and trendy decor
  • Rooms are spacious, starting from 570 square feet
  • The hotel opened in November 2011

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

When you stay at Paradisus Playa del Carmen La Perla- All Adult/All Inclusive in Playa del Carmen, you’ll be next to a golf course and close to Guadalupe Church and El Camaleon Golf Club. This 4.5-star resort is within close proximity of Coco Beach and Gran Coral Golf.

Make yourself at home in one of the 394 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and an outdoor tennis court. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s 14 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at one of the 11 bars/lounges or 2 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 25000 square feet (2323 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

How to Get There

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive
5ta Avenida, Esquina Calle 112
Playa del Carmen, 77710 Mexico

Reviews

Paradisus La Perla Royal Service
NorthStar788987

Wow- great vacation week. Food was great across the board. Alfredo at the Royal Service pool was wonderful - checked back with us frequently for drink order and he suggested great cocktails! Alma at the spa was fabulous if a massage is needed. Of course we couldn't really enjoy the beach due to the seaweed issue but we knew that going in. Having the Royal Service pool was a definite plus. Our butler, Christian, was attentive and planned some nice surprises for us. The only negative would be the couches in the rooms - very hard and uncomfortable - but the suite overall was very nice.

Above & Beyond: They'll help you even with adopting a cat!
chircho

Ironically, I stayed at Paradisus Playa del Carmen, a Melia hotel, for a CAT (as in the machinery company) conference. Throughout my stay, I found the staff professional and helpful. The food was also very good with 14 different restaraunts to choose from. Quality food is something noteworthy considering Paradisus operates as an all-inclusive hotel.

My biggest suprise began to unfold when, one night, I saw a cute cat roaming the property. After I said hi, the cat started following me, eventually into my room. Long story short, I decide I need to take it home to give it a decent life. Assuming the hotel staff wouldn't love the fact I was keeping a stray cat in the room until my departure three days later, I attempted to maintain that as a secret between the feline and myself. Nevertheless, staff found out. Ms. Karla Nataren, one of the managers, reached out to me to discuss the situation. I was positive I would be getting in trouble. Exactly the opposite happened!! Karla referred me to the hotel's Sustainability Manager (yes they have a full time professional in that role), a passionate biologist by the name of Carlos Segura. Carlos told me about the hotel's feral animal adoption program. He proceeded to send the animal to the vet to get it checked for illnesse and vaccinated, and also obtained the necessary documentation so I could proceed with the adoption.

This remarkable story exemplifies how deeply Paradisus commits to delivering a great experience.

Resort was amazing
Neyler95

My wife and I went to this resort for our one year wedding anniversary. My cousin and his fiancé came along and we all had a great time at the hotel. The food and people were great. We lounge at the perla pool daily and entertainment was great ,Alan Ramirez really made our time there fun, also my wife and her friend really enjoyed his dancing classes. We really thought that he helped make our vacation great we also requested music and he tried to satisfy us as much as he could and can’t wait to go back and see our new friend again . Also bartenders Antonio and Angel were really good always took care of us right away! The only complain we had at the hotel was the music in general but specifically in the perla lobby it was the same music every night the DJ played no variety is was the same playlist daily it should be more variety and newer music.