4.5
Very Good 10833 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • All drinks (alcoholic and non-alcoholic) and daily breakfast, lunch and dinner are included in the Jetsetter rate
  • Poolside butlers
  • An adults-only atmosphere (and policy) that fosters romance
  • Playa del Carmen is a quick, 15-minute taxi ride away
  • Morning dips in the pool from your Luxury Junior Swim-Up Suite
  • Bookings for stays from May 1 to Dec. 22, 2015 will receive $550 in resort credit (for stays four - six nights) or $1,500 in resort credit (for stays seven nights and over); Resort Credit is per room, per stay, some restrictions may apply. The last day to use the Resort Credit is Dec 22, 2015
  • Bookings for stays from May 1 to Dec. 22, 2016 will receive $550 in resort credit (for stays four - six nights) or $1,500 in resort credit (for stays seven nights and over); Resort Credit is per room, per stay, some restrictions may apply. The last day to use the Resort Credit is Dec 22, 2016

What To Know

  • Children 17 and under are not permitted
  • On-site restaurants require reservations; Passion Restaurant is open to all guests for an additional cost
  • The Royal Service pool is very subdued
  • Modern and trendy decor
  • Rooms are spacious, starting from 570 square feet
  • The hotel opened in November 2011

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

When you stay at Paradisus Playa del Carmen La Perla- All Adult/All Inclusive in Playa del Carmen, you’ll be next to a golf course and close to Guadalupe Church and El Camaleon Golf Club. This 4.5-star resort is within close proximity of Coco Beach and Gran Coral Golf.

Make yourself at home in one of the 394 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and an outdoor tennis court. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s 14 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at one of the 11 bars/lounges or 2 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 25000 square feet (2323 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

How to Get There

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive
5ta Avenida, Esquina Calle 112
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 10833 Reviews
Ok but not enough for your money
Reviewed 5 hours ago

Service is ok as long as you tip good and frequently. Royal service restaurant is slow and food isnt as great.Butler doea the right job if they are asisgned to you, but on their day off assigned buttler rarely check on you.

Wedding and honeymoon
Reviewed 12 hours ago

We had our wedding and honeymoon here and could not have asked for a better location. The resort was beautiful, the food was delicious and the staff provided exceptional service. Our wedding coordinator Jaime was amazing. He was attentive and truly cared about our special day. Our family and friends had a wonderful time. We were very pleased with this resort and we definitely plan to return. I would give this resort a 5+ stars.

Love it!
Reviewed 2 days ago

An excellent service i love the place and my kids too.

The food was awesome and the personal so kind.

Just 1 thing i didnt like it was the bad condition of the sea. But thats only things the nature do, i dont know if was the season. But its ok.

Thanks, for the doctor Erik who help my kids with a great attention. 5 stars for that, Great attetion of him. My husband its so greatfull with him for let enjoy our vacations with our kids!

5th Timers
Reviewed 2 days ago

This is the 5th year in a row that we visited our home away from home in Playa Del Carmen...PARDISUS LA PERLA ROYAL SERVICE. The Food, the ambiance, the service, the room, the employees & the weather are always 5-star!
We are welcomed with open arms upon our arrival...The fragrance of the hotel brings back only the best of memories...
Our oceanfront room at Royal Service is always waiting for us!
Our dear friend Veralucia, the general manager of Royal Service welcomes us with open arms & a hug! She is truly a professional & manages Royal Service like the PRO she is..
Armando our Butler was top-notch! He couldn't do enough for us...We even received flowers along with a bottle of champagne. Hope we see him again next year!! He too is a true professional!!
Shout out to the other Butlers who were also available & happy to help out in a pinch .Fernando, Hector & Angel..
Of course our friend Alfredo, the Royal Service Pool Waiter, always seemed to make all our wishes come true (that is food & drink-wise) with a smile on his face.
Ramon, the Royal Service Pool bartender never forgets a face or what that face was drinking!
Towels, ice-pops, water and grapes were always plentiful especially when served by Daniel, the pool manager (he can even make a pillow out of a towel! ask him!) along with Elias his assistant.
Two special "BRAVOS" to: Renau our waiter every morning at La Palapa. He never forgets what you like and is always there waiting for you...He's truly one of the finest people we know...we can call him "friend". Ask to be seated in his section & you won't be disappointed!!
The other is to our dear LUZ Rodriquez.. Until recently she was the manager of Bana Family but has now moved over to Olio... She never fails to surprise us & eating in her recommended restaurants was exceptional! Thank you Luz for everything!!
If I've forgotten to mention anyone please forgive me!
PS: Please do not be scared off by news stories of violence in Playa Del Carmen! Its beautiful & special & safe! If it wasn't we would have not gone back for a 5th time!!

Until next year my friends....adios

First rate resort except for the beach
Reviewed 2 days ago

This is a beautiful 7 years old resort. The service from the bell boys to the front desk to the waiters and maids are all very friendly. The junior suite we stay in is spacious and clean with modern furnishings. The king size bed is comfortable. The bathroom is spacious as well with the movable partitions. The bathtub which we never use is big enough for 2. So is the shower stall with 2 shower heads at both ends. The nice touch is the maid turn down the bed at night and puts the hotel slippers and towels on each bedside and of course a chocolate. The resort is actually divide into 2 sections. La perla is for adults only and Esmeralda is for family. The guests in La Perla can use the facilities of both but not vise versa. There are quite a few kids in Esmeralda. So if you want peace and quiet it is better to stay in La Perla. There are 14 restaurants in the whole resort and 8 in Laperla alone. There are 2 buffet dinings, one on each side. The rest of them are a la carte which need reservations at night. But they make it easy by going to the reservation desk the first day to book all the meals at once. Not like the other resorts we have been to get get up early each morning to book the dinner for that day only. The food is really good in these restaurants especially is Lapalapa and Fuego. Don't forget to go the Market for its fantastic burgers. The only restaurant you have to pay is Passion. It is a 5 Diamonds restaurant which serves a 7 course taste menu. It will set you back for US$85 per person but I think it worths it with a very high class white gloves experience.
There is one big pool in the La perla side but not many people in it. Most sit around to sunbathe. There are lots of lounge chairs to pick from. Now the only drawback is the beach. There is quite a bit of seaweeds on the sand and the water is not as blue as the other part of Cancun area. It almost looks brownish near the shore. But all in all we really enjoy this resort.