5.0
Excellent 1334 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Ocean Maya Royale All Inclusive Adults Only in Playa del Carmen, you’ll be on the beach and convenient to Tres Rios Ecopark and El Camaleon Golf Club. This 4-star resort is within the vicinity of Gran Coral Golf and Maroma Beach.

Rooms

Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s 6 restaurants and 2 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at a beach bar, a poolside bar, or one of 5 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This resort has 2012 square feet (187 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.

How to Get There

Ocean Maya Royale All Inclusive Adults Only
Carretera Federal Chetumal, km. 299
Playa del Carmen, 77710 Mexico

Reviews

2 weeks break
ros G

We booked our 2 week break via Tui.we have not been on an all inclusive holiday before and so we really did not have huge expectations,just very excited. We choose this hotel as its adult only and smaller than most. The hotel,grounds and rooms were all spotless. The staff were mainly very good. Our room was fantastic,large,bright,clean and very well equipped..large bed,safe,umberella,complimentary mini
Bar and hairdryer.The shower was great,spacious and powerful.Our room was on the second floor with a good size balcony.The room was close to the pools/beach and very quite. We tried all restaurants..food quality very good,although we were surprised that the Mexican food was very mild and the Italian restaurant portion size was extremly small.we have never seen so much food and so many choices,but i did find it difficult due to food allergies. The beach was lovely but limited brollies so the need to grab a sunbed early..which can be a bit wearing.We loved the wildlife amd the coffee shop especially tbe smoothies. The party pool was fine..but the music was at times very loud and repetitive.The facilites on offer after check out were brilliant. I enjoyed the evening shows and i thought the hotel tryed very hard with the day of the dead celerbrations and markets stalls. We enjoyed our holiday and would go back to this hotel.
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Nice Resort with great people.
kdelsask

The resort was really nice and we did the Privilage but found that it wasn't really necessary overall unless you had specific need for the extras. You also don't get to choose where your room is as you are in the building right next to the Lobby with a non working elevator. Personally I would of preferred a view of the ocean so next time we will just go standard. The animation team were great people and went out of their way to ensure that your time at the activities pool was fun, so salute to Arturo, Rodrigo, Naomi and Selza. They also did the evening shows and their people skills and talent was great to watch.
The food overall was very good and although La Dolce Vita and the Blue Moon have basically the same menu, we did try both. Our main dining was done at La Hacienda Buffet and there was always something to eat, especially the breads. El Charro for afternoon nachos and Mike's for morning cappuccino were good. All of the serving staff always went out of their way to ensure you had whatever you needed.
We met so many great fellow tourist from all over the world and it made everyday an adventure on who you'd meet and where they were from.
The only downside was that smoking was permitted outside the buildings on the property and around the pool. We found this a bit much as all you would see on the pathways and beside chairs would be cigarette butts. A designated smoking area for both the lobby area and the pool area might alleviate this issue.

Beautiful but neutral
Jennifer L

The place is beautiful and the staff are truly amazing. It is a great place to unwind and relax. A few points I would like to share is you cannot take food out of the buffet dining room. You will be stopped at the door. There is room service until 11pm.There is a person that walks up and down the beach selling pot and cigars discreetly. Your representative will only try to sell you pkgs where they get a cut. For instance I was told the resort did not have a dive centre on place and tried to sell me others. There is one right down at the water. All packages are about $100US each. You will feel pressured to buy into H10 resorts. You will get rewarded for your time but there is a lot of push with the carefully orchestrated meeting. We did have a pair of shoes taken from our back ground level porch and medication taken that was not locked up in the safe on two separate occassions. All bars are closed by 2am. There is a free city tour but you get dropped off a jewelry place for an hour first where you are followed and pushed into buying jewlery. You will see a selection of wild life walking around the resort. The pools are right by the beach which is nice and are open until 8pm at night. The bartenders are very friendly. It is not a big resort. It is a beautiful place but I found Playa del Carmen expensive and would not go back.