4.5
Very Good 8698 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
building function hall

Overview

Location

With a stay at Ocean Maya Royale All Inclusive Adults Only in Playa del Carmen, you’ll be on the beach and convenient to Tres Rios Ecopark and El Camaleon Golf Club. This 4-star resort is within the vicinity of Gran Coral Golf and Maroma Beach.

Rooms

Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s 6 restaurants and 2 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at a beach bar, a poolside bar, or one of 5 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This resort has 2012 square feet (187 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.

How to Get There

Ocean Maya Royale All Inclusive Adults Only
Carretera Federal Chetumal, km. 299
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 8698 Reviews
Another great holiday
Reviewed 18 hours ago

Just left OMR after our 4th visit and I have to say as good as ever.. only one negative the seaweed was quite bad this year but the guys on the beach working 14 hours a day have cleared it. All the restaurants are good ,the barstaff Miguel and jony in the pool bar and Herbert in the lobby bar amazing... worth 6 stars if I could. The waitress's at night yvonnetti,ana and tila none stop and brilliant.... the animation staff Niomi,ulises and Arturo the best ever ,none stop fun keeping everyone entertained....see you next year guys ....

Very strong overall resort, great value
Reviewed 1 day ago

I have been to 15-20 different all inclusive resorts between Cancun all the way down the resort strip. The Ocean Maya was one of my favorites because of the sports bar, and the non stop fun vibe. The foam party is a crazy fun afternoon. Luis and Ronaldo in the sports bar are the best bartending duo I have ever had in Mexico! The food was pretty average, but I never had a bad meal there. There is plenty of things to do during the day too!

Best sports bar bartenders
Reviewed 1 day ago

Both Luis Gonzales and Luis Ronaldo Jimenez in the sports bar treated us like royalty. The burgers and onion rings are delicious and those two gentlemen served them always with a smile and warm greeting. Go see them when staying here. They found each sporting event we were wanting to see and displayed it on at least one tv, often more than one when possible. Their hospitality made us feel welcome. They genuinely love what they do and it shows.

As for the rest of the resort, the seaweed is bad. It is bad up and down the coast, all resorts I saw. I thought the reviews might be overexaggerating but they are real. It does smell across the resort. I’m sure all resorts in the region are facing the same problem. As much as it pains me to say this, it might be time to take a break from Riviera Maya until nature changes course. The resorts are trying but the job is too big.

I will say the foam party here is better than anywhere else I have seen. Arturo on the activity staff made an effort to know us and engage us in activities.

We found ourselves eating at the sports bar most nights for dinner. The buffet is relatively small by comparison to other resorts that we have stayed at.

We only saw one show, the fire show, it was the best night life entertainment we have seen on a resort in Mexico. The show and beach party imeediately after the show were both fun.

Honeymoon
Reviewed 3 days ago

We came to ocean maya royale on our honeymoon and can honestly say we've had an amazing time. There has been some problems such as the aircon in the room not working, ants nests in the room and the mini fridge not working but the rest of the holiday has honestly been the best. The tui rep keiren in our hotel is amazing and helps you whenever you need the help. Id like to say to the sports and entertainment team beside the pool, you have made our honeymoon very enjoyable. I'd like to say a massive shout out to Arturo as he is amazing, he is so friendly and caring and makes everyone feel welcome. He goes around the pool at the start of his shift to say morning to everyone and goes round throughout the day to make sure people are Ok. He has really made us feel comfortable and even seeing him at the end of his shift he stops to say hello. He makes everyone giggle and sure knows how to make sure everyone is having the best time! We will sure miss Arturo! The rest of the team are amazing too, some we feel didn't make any effort with us but Arturo is definitely my favourite! We will site miss him. Thank you for being so kind and making us feel so at home and thank you for making our honeymoon enjoyable!

Amazing experience
Reviewed 3 days ago

I went to this hotel with my boyfriend and we had na amazing time. The beach is not the best but the animation team is incredible! Naomi and Arturo were the best but all the team must be congratulated. Thank you!