4.0
Very Good 14731 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Playa del Carmen (Xcaret), Occidental at Xcaret Destination – All Inclusive is minutes from Xcaret Eco Theme Park and Xplor Theme Park. This 4-star resort is within the vicinity of Playacar Golf Club and Playa del Carmen Maritime Terminal.

Rooms

Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private furnished balconies. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s dining establishments, which include 11 restaurants and a coffee shop/café. When you are in need of a refreshing drink, visit a beach bar or one of 10 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 12594 square feet (1170,29 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Occidental at Xcaret Destination – All Inclusive
Carretera Federal 307, KM 282
Playa del Carmen, 77710 Mexico

Reviews

4.0 Very Good 14731 Reviews
My stay at Occidental at xcaret
Reviewed 16 hours ago

My stay at the occidental at xcaret, was very good. The property was gorgeous we love the jungle feel and all of the wildlife it had to offer. Our room was next to the deer and they were beautiful but we really enjoyed it when we saw the monkeys playing in the trees. The Maya ruins were beautiful and really made the property stand out. The rooms were clean and very comfortable I am very sensitive to loud noises and I never heard anything outside. The kids club was great and the ladies there seem to really enjoy their job they all spoke perfect English and were very kind and playful with all the kids, thank you Regina. There's no real beach on this property just ocean but there is a man made lagoon that also looked beautiful. It is excellent for a little ones and its full of fish but can get a little stinky or perhaps it was just the fact that it was raining when we went. I chose this property for the snorkeling around the ocean near the edge by the lagoon restaurant. However due to the weather I was on able to experience it. The other great thing about this resort and why we chose it, was that it has direct access to Xcaret park in which for a small fee you can add it to your package when booking and have unlimited access to the park. However if you're looking for more extreme fun the resort is also located next to two other xcaret parks like exploreI. The food on the property was good they had some variety. The omelettes are pretty good in the morning but if they can add more ceviches and pastries that would be great. The Tacos in the restaurant by the beach were awesome. Activities during the day at the resort could be a little better or they just need to inform the guest of where they're happening. The night Entertainers on stage really try hard and they're pretty entertaining. One con to the greenery and all of the pools is that there are a Lot of mosquitoes at night so be prepared and get some repellent. Other than that we had a great stay. Oh I forgot to mention be aware of the time share people the math does not add up, if your smart and a decent online shopper you can get a better deal on your vacations.

A piece of heaven
Reviewed 18 hours ago

Myself and my boyfriend stayed here two years ago and we decided to return this year! This place is amazing and since our last trip has gotten even better! The grounds abd our room were kept so clean and the staff are amazing! So friendly and helpful. We absolutely loved the mexican and steak house and the staff in these go above and beyond! The animals are a bonus and we got to meet pancho the monkey! I love the beach mostly it is so relaxing and the buffet at the beach is amazing! The food is so fresh and its so nice to eat outdoors. I cannot recommend this resort enough it is 5 stars! We cannot wait to return!

beware do not stay stay here
Reviewed 1 day ago

i will never stay here again the hotel staff is horrible they really do not care. they seem as we are doing them a favor for being there. the reception area is the worst. do not spend your hard earned money there

Great experience
Reviewed 1 day ago

We had a great trip to occidental! Although it stormed 5 out of 6 days we were there, we still enjoyed our stay. The resort is large and requires alot of walking to get to places, but worked good for us to get in our exercise between all the good food!

Exellent Resort and Hotel in Playa del Carmen, Mexico
Reviewed 2 days ago

My family (4 of us) enjoyed a lovely 4 night stay. The place was emaculant and quite beautiful. It's accommodation were far better than we expected. Staff was so willing and helpful. Especially Andres at the El Pescador Restaurant. He remembered my dietary needs and what we ordered the day before, and went above and beyond.
We were able to see and do most everything there on the resort for our short visit. ( see the ocean, relax on beach, many pools and restaurants to choose from, and wild life to see, plus Mayan ruins)
Thanks to the Hotel Staff for making this an amazing trip and experience.