4.0
Very Good 18151 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
curtain function hall wedding ceremony ballroom restaurant wedding reception Resort palace mansion

Overview

Location

Located in Playa del Carmen (Xcaret), Occidental at Xcaret Destination – All Inclusive is minutes from Xcaret Eco Theme Park and Xplor Theme Park. This 4-star resort is within the vicinity of Playacar Golf Club and Playa del Carmen Maritime Terminal.

Rooms

Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private furnished balconies. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s dining establishments, which include 11 restaurants and a coffee shop/café. When you are in need of a refreshing drink, visit a beach bar or one of 10 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 12594 square feet (1170,29 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Occidental at Xcaret Destination – All Inclusive
Carretera Federal 307, KM 282
Playa del Carmen, 77710 Mexico

Reviews

4.0 Very Good 18151 Reviews
Avoid Barcelo staff but hotel staff is great
pixieofdestruction

My hotel was excellent! My only regret is buying my Xcaret, Xplor, and Xel-ha entrances online with barcelo.com

Your best bet is to only get your stay at barcelo.com and get your entrances and transportation at the Trips center. They're a 3rd party and transportation is well-organized.
If you did already buy your park entrances through barcelo.com, be sure to check in with them at the lobby when your cabby drops you off before you go to your receptionist for your room.

Not worth it guys
Sallywtf

Save your money not worth it, food is poor and not much better in restaurants, staff always trying to sell you time share, not enough staff at beach bar and trust me you need a drink once you walked alway to beach as trams don’t stop, only Moses picked us up, other drivers only seem to look after the royal guests, paid ticket to go into park only to find out you after pay extra once your in there what a con, watch money at atm machine if you receive any money that has been written on then only good for toilet paper cos they won’t except it anywhere, shop is very very expensive for snacks, bathroom in room leaked water from ceiling down wall and onto toilet (3 attempts before fixed) towel rail hanging off wall, sheets not cleaned daily just redressed on bed, wifi is a joke you get 10mins free or you have to pay, you spend 9 grand on a holiday and wifi is extra wow, only high light is the people we’ve met here and they departure date, very disappointed and as you probably guessed will not be returning..

Don’t go
hunterglass90

Don’t go. Staff is nice but the cleanliness standard is just not there in any of the restaurants. Have of the wedding party had the stomach flu by day four and I personally was hospitalized and I am just now getting back to normal after 13 days.