5.0
Excellent 1334 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Playa del Carmen (Xcaret), Occidental at Xcaret Destination – All Inclusive is minutes from Xcaret Eco Theme Park and Xplor Theme Park. This 4-star resort is within the vicinity of Playacar Golf Club and Playa del Carmen Maritime Terminal.

Rooms

Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private furnished balconies. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s dining establishments, which include 11 restaurants and a coffee shop/café. When you are in need of a refreshing drink, visit a beach bar or one of 10 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 12594 square feet (1170,29 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Occidental at Xcaret Destination – All Inclusive
Carretera Federal 307, KM 282
Playa del Carmen, 77710 Mexico

Reviews

2 Weeks at the Royal Level in a Suite
roneiges

We had an outstanding experience during our two weeks stay at the Occidental at Xcaret Destination with the Royal Level upgrade. We stayed in a suite in building 32 located near all the Royal Level guest facilities. The arrival and departure process with both BD travel and Occidental and Xcaret Destination was issue free. Moses Omoniyi was our favorite representative during our entire visit due to his gregarious demeanor and knowledge of everything at Occidental at Xcaret Destination and throughout the Rivera Maya. The Royal level VIP check in and out was expeditious as well as stress and trouble free. I can go on and on about the entire establishment but in short, here are a few highlights: extensive natural tropical environment, extensive wildlife, professional courteous staff, cleanliness throughout, quality food & service, respectable entertainment, and a low mosquito Caribbean resort experience. I mention this from extensive experience and because we saw the grounds being treated with top quality equipment a number of times. I can list at least a dozen more and one of those is Safety, it is respectable for Mexico standards.

Great for the whole family
Ambassador80528

We enjoyed the trip - lots of things for kids to do. We were so close to the Xcaret park. The pools are shallow enough for the kids to play safely. They had a big foam party in one. Animals roamed the hotel grounds and the staff was very friendly. There was some mix up with our rooms but these were manageable problems. Our daughter (8) loved the kids club during the day and they put on shows at night. Our 10 year old was beyond kids club this time.

Good vacation
Leticia M

Great service at the hotel.I realy liked the service that Maura at the le buffet main buffet gave us she did a great job with making sure we were happy with the omelletes we liked and even made sure to ask here boss to provide GUITACLOCHE great meal for quesadillas we asked for it and the next day it was there. Also the chef at sea food restaurante was very nice we asked for a special seafood plate and he provided that.
Great chef JAVIER.
Hope to come back soon.