Le Reve Hotel & Spa
What We Love
- Rate includes a welcome drink upon arrival
- The white sand Xcalacoco beach, within strolling distance of your room
- The top-notch cuisine at Merlot
- Riviera Maya location makes for easy access to ancient Mayan sites and nature parks
What To Know
- The hotel recently became family-friendly (it's no longer adults-only)
- Rooms are on the small side, but the beach is your backyard
- There is a $10/day fee for WiFi
- Adults Only
- Free WiFi
- Parking On Site
On Mexico’s Riviera Maya, between the megaresorts in Cancun and eco-villas in Tulum, Playa del Carmen is the beach town of choice for romance and relaxation — qualities taken to heart at honeymooner-favorite Le Rêve. Between the jungle and the gin-clear Caribbean Sea, the resort’s thatched-roof buildings, palm-dotted grounds and large pool evoke an appropriately beachy vibe while letting the region’s natural good looks take center stage.
Bed and Bath
Intimate and private, each of the resort’s 25 suites has a special flair: Colorful Mexican tiles play against dark wood, bright-white comforters are tossed with tropical flowers, and bathrooms get a beachy vibe from wicker accessories. No matter your suite’s aesthetic, the sparkling Caribbean is never far from view. Bump up the privacy factor by booking a thatched bungalow with your own personal pool. Greet the morning with a double dip: Acclimate with a splash in the plunge pool, then walk a dozen paces to the sea for a saltier swim.
The resort’s Merlot restaurant builds its menus around locally produced ingredients, which include tangy ceviche, grilled fish and salsas made with tropical fruits. For couples, the resort excels at wedding and honeymoon packages, with a full-time wedding coordinator and plenty of special services, like nighttime tiki torches and breakfast in bed.
How to Get There
The Staff were Excellent, the Room was perfect facing the Ocean with big doors to open and let that Ocean Air in. My second visit after two years.
Disappointed a little in the menu and Quality. Hope they work on it as it is the perfect spot if you are a walker, go down the beach hour &half you get to Playa and 5th Ave.
Always felt like having my own Ocean Home🙏🏼Here.
I was just back to Le Reve. As in the past the location on the beach was perfect. I love to walk on the beach and walked everyday sometimes to Playa del Carmen (about 6 KM"s each way). My ocean bungalow was right on the beach and I could sit on my deck watching the waves and people going by. The lounge chairs were always available. The service was terrific! They cannot ask for better more attentive staff. The grounds are beautiful. Pool is great!
The only problem this time is that the food is not great. The menu is too limited and does not change. I was there for 3 weeks and was very disappointed by the changes in this department. One of the reasons I bought there was because the food was fabulous! NOT NOW! Not enough variety and a huge decrease in quality. Better cuts of beef were extra on top of an already substantial cost. These used to be a part of the menu. Shrimp on a pasta dish was also extra but given to me after complaints. Used to have a chef's night with a special menu. NOT NOW! Only one red wine and not a very good one. Used to have 3 choices. Desserts limited and not a good bread. Very disappointing. I hope there will be changes or the reputation will be tarnished.
See our visit in December 2018 for background and a much longer review. This review only includes a couple of updates.
Since December '18, there has evidently been much work done to improve the water filtration system that produces the tap water. Much lower mineral content and very little saltiness to it now. Makes for much nicer tooth brushing and showering.
Menu still a bit limited if you plan to stay for more than a few days, but the offerings are diverse, and still prepared and presented well, and the staff still enjoy creating optional dishes from the ingredients at hand in the kitchen. What did improve were the addition of just a couple of better wines to the wine list. We much prefered the Bostovan "Dor", a blend of Rara Neagra and Cabernet to the 'house red', that we had during our last visit.
I noticed that someone earlier has posted about reading with the lights provided on the night stands. We noted the same on our prior and current visits, and didn't mention that I had swapped out CFL bulbs from our bungalow patio with the ones in the nightstand lamps (!?) A few more watts would be helpful there. As technology has changed, perhaps during the upcoming room renovations, the night stand lights could be changed to dimmable LED lights instead. Then everyone would could adjust to preferred level.
Noted also in a prior post that the decor and seating in the dining room didn't suit some previous guests, but be advised the dining room is also up for a renovation (April, I believe) that should prove more comfortable. We were fine with the current decor, but like the idea of some pads on the seats. In the interim, there are plans to serve dinner in the 'round' building (the sales office) across from the current dining room, and that building has a splendid window view of the ocean from a higher vantage point. I hope the staff aren't overtaxed by the constant transit back and forth. They work hard enough as it is!
Looking forward to our next booking, and this time, we will being bringing either friends or family along to enjoy this property.
My wife and I booked a reservation at this house of thuggery in November, 2018. We received confirmation e-mail promptly and were excited to try this new venue in April 2019. We felt we got a great price on the room
Four months after booking and 10 days before leaving, we receive an e-mail from the resort stating our reservation was cancelled. I immediately contacted them by e-mail and phone.
They never responded to my e-mail but told me over the phone they were unable to process payment.
I contacted my credit card company and they assured me NO attempts had been made to charge my account.
I called Nora at Le Reve back to confirm my card number and she insisted they had attempted to charge the card several times unsuccessfully.
I explained to her that I had verification from my card company that no such attempts were made. I asked why she did not contact me to explain the issue with my card since time was supposedly earmarked for those multiple attempts.
She offered to book a new reservation for the room at an egregious rate (compared to my first confirmed reservation). I also thought it was pert near offensively stupid on her part given there was a supposed issue with my card!
The reality is they are frauds, liars and worse incapable of doing the right thing. After going round and round requesting she reinstate my initial reservation, offering her multiple cards to process at her leisure, and assuring here that no actual attempts had been made to process charges by Le Reve, she would not honor the reservation.
There is a special place reserved for Nora and proprietors of Le Reve that have an easy time deceiving travelers with such unethical business practices. I would love to see them liable for civil damages due to their deceitful practices, but perhaps this simple post will result in other travelers booking their stays with more deserving resorts and properties. Incidentally, I booked the reservation through their website. No 3rd party involved.
Management: don’t bother responding unless you prefer spewing more lies in a public forum.
There are many great things about this place and i'm grateful i chose it over resorts. We liked the place specially because of:
-Friendly, open hearted and welcoming staff all around
-Personalized approach due to not so many guests
-Very intimate atmosphere
-Clean and specious room
-Perfect massage as a part of hotel
This is something not so easy to find on popular destinations, as most things tend to get commercialized, crazy, crowded etc..
Its important to mention that the parking is free, and probably for many, that the food was delicious!
If you are looking for various amenities, entertainment, a lot of crowd etc. you should probably choose a resort. I hope this place will stay something different where one can really enjoy and relax as we did. After all, you can always walk the beach if you feel like doing something more.