-1.0
Terrible 2287 Reviews
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This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

When you stay at Iberostar Grand Hotel Paraiso All Inclusive in Playa del Carmen, you’ll be on the beach and convenient to El Manglar Golf Course and Maroma Beach. This 5-star resort is within the region of Tres Rios Ecopark and El Camaleon Golf Club.

Rooms

Make yourself at home in one of the 310 air-conditioned rooms featuring refrigerators and iPod docking stations. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 6 restaurants, or stay in and take advantage of 24-hour room service. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar.

Business & Travel Amenities

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.

How to Get There

Iberostar Grand Hotel Paraiso All Inclusive
Ctra. Chetumal - Puerto Juárez, Km. 309
Playa del Carmen, 77710 Mexico

Reviews

Return to the Grand
136JanC

This was our 3rd time at the Grand and we enjoyed it just as much as our other 2 times. The weather was hot and sunny, service and food ranging from very good to excellent. We had to move rooms as we had booked a top floor room overlooking the quiet pool, and when we arrived, we discovered that the quiet pool was now the activity pool, so we asked to be moved due to the noise. Thank you to Ruben who graciously made this happen the following day for us, and for his courteous service throughout our stay. We also appreciated chatting with chef Octavio. As usual, the Mexican buffet was a highlight for us, as was the Caribbean restaurant. Our room was, of course, immaculate and cleaned early every day. We thoroughly enjoyed our week of sun, beach, swimming, cocktails and wonderful meals, and will be sure to return. Thank you Iberostar for a wonderful week.

Sister vacation
Rozay P

The Grand Hotel is amazing! Great service and food, best of all Top-Shelf Liquor. The staff goes above and beyond to make you feel at home. Each service was great. Entertainment staff was excellent, especially Aaron who made my days super fun. Never a dull moment with him.

The Grand is fantastic and everyone should experience it at least once.
dolphinlover000

The Grand has been on our wish list for years and we finally were able to stay there last week for 8 wonderful days and it certainly met and often exceeded our expectations. We have traveled to this area over 30 times at many different resorts with different ratings and this resort deserves to be rated as one of the best. We arrived around 11:30 A.M. and were checked in while in the lobby bar with cocktails which is a great way to start your vacation. We didn't expect our ocean front rooms to be available at this early time but, they were and as a bonus we had a room next to my sister, (She is a widow traveling with us.) which was awesome. This was the beginning of a vacation with fabulous service. Since we have traveled in Sept. we know that it is hot and often resorts have a hard time keeping the ac cool enough but, our butler,Mauro had our room temp lowered and it was perfect. Everyday was spent poolside and Fernando ensured that our chairs had towels with towel pillows and a towel to dry off with. We brought rafts which he inflated and brought to us everyday. We were spoiled. Laticia kept the drinks flowing and Tsunami checked in with us to invite us to all the activities along with others from the entertainment team. We had delicious breakfasts everyday so we only ate lunch on arrival day, which was wonderful. Dinners were fantastic, I mean really outstanding. I thought it was going to be a hassle making dinner reservations but it wasn't an issue at all. We made them for our first 3 nights prior to arrival and the rest with the butlers after we arrived. It seemed that we had a team of butlers that helped us in the oceanfront lobby and they were all so sweet and excellent at following up with any requests and reservations.
We caught a few nightly shows and caught some live music in the lobby twice from the French trio which we really enjoyed.
The actual buildings here are stunning and you really feel that you are at a high end resort while walking through it everyday. I have never stayed at such a beautiful hotel, anywhere. We hope to come back and stay here again and strongly recommend that everyone stay here at least once in their life. Thanks you to all of the employees that work here for making us feel special, everyday in every part of the resort. You are all awesome!