4.0
Very Good 374 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Entertainment Lounge Luxury Modern property living room Suite condominium hard flat

Overview

Location

In the heart of Playa del Carmen, Hotel El Punto Boutique & Beach Club is within the vicinity of Central Square and Xcaret Eco Theme Park. This hotel is within the region of Xel-Ha Water Park.

Rooms

Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bathrobes. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

Business & Travel Amenities

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Hotel El Punto Boutique & Beach Club
5ta Avenida y Calle 8
Playa del Carmen, 77710 Mexico

Reviews

4.0 Very Good 374 Reviews
Good Hotel
Reviewed 3 months ago

The hotel has a very good location. It is right on the 5th ave. It's good only if you're going to be out all day and you're only going to sleep at night. My room did not have a security box. The iron must be ordered in the lobby.

Photos not like reality ! NOISY, WC not working, terrible mattress, and most of it personal working liar...
Reviewed 3 months ago

We arrive at the hotel about 21:00 and a soon as we got our rom key the WC was not working so we went to the reception..the answer to this problem was to give us a stick to "clean" the WC...just unreal situation but as we were tired I said ok...of course we try to fix the WC by ourself but now way to solve this problem..so we said let's sleep and will see tomorrow...the room it's incredibly noisy..and the mattress it's just like sleeping on the floor very old...so we decide to go reception to ask another room since clearly in this room it was impossible to sleep...to noisy (means for us like sleeping inside a disco..and mattress too old) they give us another room after insisting.. and surprise it was as noisy as the first one and the mattress as bad as the first room !!!! well we decide to stay until next morning and then we will live since it was late and we were tired from 15 hours of traveling...next morning we ask reception to check out and ask them if they will rembourse for the 2 remaining days that we don't wanna stay? Answer was yes no problem we just have to sent an email to Expedia.com...so perfect we left quite and found a perfect and beautiful hotel for the rest of our stay. (H & M Hotel highly recommendable)....well back in our country we call Expedia.com and surprise the Hotel now doesn't want to reimburse the 2 nights we didn't stay at the Hotel...Long story short...The Hotel is just Horrible and Expedia.com unable to solve this probelm and clearly not taking the position of the customer and only want to take the commission of the sales..(Expedia.com old the money of the reservation for 30 days, so if they want they can perfecty reimburse...but as the Hotel say no they don't that mean for all of you future Expedia.com customer don't expect nothing from them to be on your side at any moment, they clearly don't control if the photos are real and the quality of the service etc..they just care about cashing your money...

Horrible!!
Reviewed 3 months ago

Not sure where photos on their site are from. We decided to stay an extra night in Playa del Carmen during the busy March break. It seemed a better option than relocating closer to the airport for an 8 AM flight. Unfortunately, our hotel was fully booked, so we decided to relocate to the El Punto, being very close.

The few short hours of our stay was too much. The picture with the baggage shows a comparison in height of the bed to a standard carry on bag. The window reflection shows the frosted glass of the room window.

Terrible place next to clubs and all the noise of 5th Avenue.

In the heart of Playa
Reviewed 7 months ago

If location is your thing, than this hotel is it. There are some downsides though if you plan to stay here. Rooms were okay but it seemed like the flooring was coming apart in my room. The rooms are clean and maid service is provided daily. The television only receives 3 channels but I didn't spend much time in the room. You know you are in for some loud nights when ear plugs are provided for you on the night stand. If you are a light sleeper than this place is definitely not for you. There is a club on the roof of the hotel and on the weekends they stay open until 6am. Very loud music and the entrance to the club is through the hallways of the hotel. As you walk out the hotel, you are directly on 5th avenue. It is convenient and I really liked that. One block from the beach and close to restaurants and shops. I enjoyed my stay and knew what I was getting into when I booked the hotel, but I don't think I will return since I do prefer to get a good night's sleep every so often.

Average
Reviewed 11 months ago

Front desk staff was super nice. The room was very clean. The attention to detail in the room was lacking, but it was very inexpensive. The only thing that bothered me was the noise. I was only in Playa del Carmen for the night, before continuing on to Tulum. I guess I didn't realize that it's full of obnoxious Americans partying all night. The windows in the room are single-pane glass and do almost nothing to block out the noise, which carries on nearly all night. Not just loud voices and yelling, of which there was plenty, but also the *thump - thump - thump* of the loud techno and hip-hop music. Not a good place to try and get a good night's sleep. I would recommend this place for young people who like to party. It would be perfect if that is the purpose of your stay.