4.5
Very Good 891 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Parking On Site
  •  Pool
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restaurant lighting Bar night

Overview

Location

Hotel Casa Ticul is in the heart of Playa del Carmen, walking distance from Mario Villanueva Stadium Madrid and Mamitas Beach Club. This hotel is within close proximity of Riviera Art Gallery and Quinta Alegria.

Rooms

Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters. Cable television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

Food & Drink

Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel’s room service (during limited hours).

Business & Travel Amenities

Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Hotel Casa Ticul
5th Av Between 38 And 40th Street
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 891 Reviews
Quiet Hideaway
Jon T

Casa Ticul is in a great location. There are no annoying hackers trying to sell you anything. There is a place to get coffee across the street, a 711 to get whatever you might need, and great proximity to street 38, which has some of the best food in the area.

The renovations are great and the WIFI issues have been fixed. We had a very comfortable room with an outdoor shower, which we enjoy.

The staff is extremely helpful. Joanna, Natalie, Luis, Brian, and Jorge were all nice and went above and beyond to make sure our stay was as comfortable as possible. They helped us find good deals on excursions, too!

Lovely and comfortable with hot water but AC didn’t work
kirans445

The hotel is so clean! It’s beautiful! The rooms are so comfortable!

WiFi is terrible and only works in reception!!!!!!!!

The shower is so pleasant and clean and there is hot water and the water pressure is good!

They provided organic shampoo and conditioner too! I was in heaven!

The beds are comfortable.

Our room’s AC stopped working but luckily we had the ceiling fan as a back-up. This would be an issue in the summer though.

No lift to get to the high floors.

No breakfast offered.

No water filler offered so you have to go to the supermarket across the road.

I would definitely stay here again! I feel that if the AC didn’t work next time they would be okay to move us to another room.

OK hotel, clean and newish
andtyl

This hotel is trying to be very trendy and modern looking but really there is nothing outstanding about it (other than maybe that it is clean and there is plenty of hot water.) The rooms do not have balconies or chairs outside the entry. There are a couple of small patios to sit on and a rooftop bar that is not used. The pool is more decorative than functional. The beds are comfortable enough. The AC and wifi work. There are safes in the rooms but I didn't use ours so I don't know if it worked. The front desk staff did their jobs but didn't go out of their ways to be helpful.