4.5
Very Good 931 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A boutique luxury resort on the Riviera Maya, with breakfast includedThe property’s high ranking among local hotels on TripAdvisor
  • The four Latin American dining spots, including a taquería and all-day seafood buffet
  • The sleek and modern design, among lagoons and beautifully landscaped seaside gardens
  • The complimentary bike that you can ride around the grounds, and beyond

What To Know

  • Guests enjoy access to the El Camaleón Golf Club and the Mayakoba Tennis Center
  • Complimentary onsite parking is available
  • Free WiFi works well
property Villa condominium Suite cottage Resort Bedroom

Overview

An upscale beachfront retreat on the shores of the Mexican Caribbean, just north of Playa del Carmen

The Lowdown

Class up your next Caribbean getaway at Andaz Mayakoba Resort Riviera Maya, a chic retreat on the sands of Playa del Carmen. One of the top-ranked hotels in town on TripAdvisor, this boutique base shows off a modern and minimalist take on tropical design, among beautifully landscaped grounds. Step out of your light-filled, open-plan guest room to discover three glittering sleek swimming holes and the Mayakoba Resort’s peaceful lagoons and lush gardens – all crisscrossed by more than three miles of nature trails that you can explore on a complimentary bike.
Also enjoy a bit of local flavor, along with the locally inspired style. One of the hotel’s highlights is its dining program, comprising four restaurants and specializing in Yucatán street-food and seafood dishes: tacos, tortas and ceviche, for instance. And once you’ve taken in the sights and sounds and treated your taste buds the regional cuisine, get your sense of touch in on the Mexican Caribbean experience. Stop by the hydrotherapy spa, and surrender yourself to the hands of a seasoned therapist, in a beachy wellness treatment.

Rooms

Your room is a tropical oasis, a breezy, light-filled, open-plan hideaway that features minimalist lines, decorative tiles and local artworks. You’ll enjoy having your very own terrace or balcony, overlooking your choice of lagoons or sea.

Dining

Savor the flavors of Latin American cooking at the four eateries and drinkeries. Casa Amate is the most formal of the bunch, while Cocina Milagro opens all day for seafood dishes, presented buffet-style, and OllaTaco and OllaCeviche serve their namesake specialties on the beach. Room service is also available, 24 hours a day.

Spa

Six treatment rooms with two hydrotherapy areas, plus a salon, make up the peaceful wellness center, where you can go for a beachy spa treatment or beauty service. The full-service fitness center holds cardio machines and a yoga studio and complements the three miles of biking and jogging nature trails outside.

Location

Since you’re right on the Mexican Caribbean, your first order of business will likely be beach bumming – or perhaps appreciating the seaside in a more active way, such as snorkeling, kitesurfing, stand-up paddleboarding or taking a sunrise-yoga lesson on the sands. Sign up for a guided kayak tour of the lagoons, as well, or ride a complimentary bike through the three miles of nature trails.The concierge can schedule tee time at the surrounding resort’s Greg Norman-designed El Camaleón golf course and academy, and you can avail yourself of this larger property’s tennis courts, archery-lesson offerings and croquet equipment; simply hop on the Mayakoba Connection Ferry Service. Younger guests may visit the convenient kids club.

How to Get There

Andaz Mayakoba Resort Riviera Maya
Carreterra Federal Chetumal - Puerto Juarez Km 298
Playa Del Carmen, 77710 Mexico

Reviews

4.5 Very Good 931 Reviews
Rebooked for July, while still on vacation
Reviewed 5 hours ago

My wife and myself had high expectations going into the Andaz and some how the people and the physical buildings exceeded them all.... everyone was extremely friendly and professional and helpful and all of my interacts with the staff were postive. The language barrier is minimal, if that’s an issue for you. The prices of food and drink were affordable, my wife and I ate and drank like royality and we spent about 225 a day , including drinks. The Andaz has happy hours at various restaurants on property and great beaches. The Andaz was so amazing , that we spent our last day on the trip , planning for a longer trip in July. Do yourself a favor and come.

It was just perfect!!
Reviewed 22 hours ago

I just had my wedding in one of the villa on the beach and it was perfect!! The Staff is very attentive , the food the chef did was delicious, bartender was making some of the best mixology, It surpasses my expectations !! Thank you again to all staff that was involved and to andaz mayakoba !!

Exceptionally great resort!
Reviewed 1 day ago

My husband and I spent four nights at Andaz Mayakoba and were incredibly sad to leave this paradise! The resort is gorgeous, with a vast territory, that can be walked, biked, or you can be driven in a cart. Everything is luxurious, yet incredibly tasteful and catered to have a wonderful rest while having a lot of different activities. Everything is well maintained (also it is a relatively new resort in the area), the staff members are friendly and helpful. Food in all the restaurants is excellent. I highly enjoyed wonderful yoga classes on the beach (what can be better than yoga on a beach during sunrise with a great instructor?!) with Xochiti. Another memorable person for me was lovely Dulce from OllaTaco restaurant - she did a great Guacamole masterclass for us and, provided plenty of amazing tips on the area in general!
I can continue praising this resort for everything, and we are definitely will recommend it to our family and friends, and hopefully will return ourselves in the future to indulge again into this paradise. Huge thanks to everyone at Andaz Mayakoba for making this resort such a beautiful place!

Amazing staff xx
Reviewed 2 days ago

Just got back from an amazing trip staying at the Fairmont, but what made our trip was the two staff we met from Andes.
We visited Andez for drinks and a swim and the staff were very friendly, but when we went for a bike ride we met two of the guys who do the boat tours. Henry and his friend offered to take us for a quick tour on the way the back to the Fairmont and were super friendly and knowledgeable.We couldn’t believe our luck finding such great hospitable people . We ended up getting a great tour, much more in depth than the one we booked with our hotel . Henry was so excited to help us see a crocodile he took us to all the possible sigthting spots. We saw the nocturnal Birds, nesting grounds and he gave us a full history of the lagoon and water formation. The tour we got on our anniversary is not to be forgotten and we will forever share our great experience with The Andez. We hope to stay here for our second Anniversary. The hotel is beautiful but the staff are what makes is amazing.

Impressive, impeccable a wonderful experience
Reviewed 2 days ago

Andaz Mayakoba is truly an exceptional experience. The property is beautiful well maintained and luxurious. But the staff and team members make this an extraordinary experience. They are attentive gracious and accommodating at every turn. The professionalism and attention to detail is highly commendable.