4.5
Very Good 3861 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Massive guest suites that start at around 1,000 square feet
  • A beautiful setting on more than 80 acres of protected mangroves and jungle, with 1,000 feet of white-sand beach
  • Eight dining venues that span the globe, from French to Asian to molecular gastronomy

What To Know

  • Children under 12 are only allowed in certain areas
  • The resort has the largest luxury meeting facility in the Yucatan, hosting up to 3,000 people
  • Spa treatments, airport transfers, certain wines and even Wi-Fi incur additional costs

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Suite living room Resort penthouse apartment interior designer Bedroom Modern

Overview

All-inclusive resort near Playa Del Carmen with luxurious accommodations for family, business and romantic vacationers

The Lowdown

Designed to redefine all-inclusive resorts as places of true luxury, Grand Velas Riviera Maya has earned all sorts of industry awards for its sophistication and service. Instead of buffets, the restaurants serve gourmet dinners prepared by chefs from France, Spain and Mexico, and the rooms are stylish in design and massive in space. The premium oceanfront Grand Class Suites are the most romantic of the 491 accommodations and feature plunge pools on their terraces, while the ocean-view Ambassador Suites are family friendly and the Zen Grand Suites are situated close to the conference facilities. All rooms have big windows and breezy tropical vibes with splashes of Yucatan color in bed runners and throw pillows. Best of all, they all come with dedicated butler service.

In the Area

The resort is just five minutes from downtown Playa del Carmen, a charming colonial town filled with galleries and boutiques. Nearby Xel-Ha Park is known as the world’s largest aquarium, with an array of lagoons, inlets and cenotes (freshwater swimming holes) at the mouth of the largest underground river in the world. Here visitors can observe tropical fish, swing on ropes into crystal pools and swim with dolphins. The Xplor Adventure Park has 14 zip-lines, tours in amphibious vehicles through jungles and inside caves and an underground river where visitors can swim among stalagmites and stalactites.

How to Get There

Grand Velas Riviera Maya – All Inclusive
Carretera Cancún-Tulum KM 62
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 3861 Reviews
WOW! WHAT AN AMAZING RESORT!!
Reviewed 21 hours ago

I spent the last 10 days at Grand Velas Riviera Maya at a Dr. Joe Dispenza meditation workshop and all I can say about this resort is WOW! The grounds are beautiful and EVERY single member of the staff is amazingly friendly and helpful! When I first arrived I was assigned a concierge (Stephania) who went above and beyond her job responsibilities to accommodate some special health needs I had.Then I met Raul at the beach who did an amazing job all week bringing towels, food, and drinks to me. There were many other employees I wish to acknowledge including Aaron, Omar, and a lovely gentleman who worked at the Ambassador snack bar (whose name I cannot remember). There are many restaurants from which to choose and many activities to accommodate different interests. I cannot wait to return again next year!

Amy
Reviewed 1 day ago

my stay in this hotel was one of the best experiences in the All Inclusive, because most all inclusive have horrible food, But nos this one. Every thing was always delicious and fresh, plus the people waiting on you are so helpfull and attentive, they go out of their way to help you.

Exquisite Resort on the Riviera Maya
Reviewed 1 day ago

This is one of the best resorts on the Riviera Maya. The restaurants are absolutely gorgeous (giving you the feeling you are in a major city) and the food and wines served are delicious. I loved the room accommodations in the Ambassador and the Grand Classes as they are beachfront. The Zen accommodations are in the jungle and very quiet and peaceful with a beautiful pool to relax by. The level of service at this property is excellent and exceeds all expectations. I would recommend this to the most discerning of travelers - Grand Velas never disappoints!!!!

A Beautiful Paradise
Reviewed 1 day ago

Grand Velas is an invitation to relax in abundance and beauty. The hotel is beautiful, spacious, harmonious in design and never once did I feel overwhelmed or lost. The quality and variety of food is excellent. The staff is amazingly kind and considerate and polite... There is a love for life in this place and when I was there I felt included! Thank you for such a wonderful experience.

Most beautiful place to stay!!!!
Reviewed 2 days ago

This place will exceed all expectations. Food is amazing, service is outstanding and the whole resort is immaculate. Beach is beautiful and you can't go wrong staying here. My husband is super picky about where we go and the food and the rooms and he said he doesn't want to go anywhere else but here if we go back to Mexico. We also stayed at a Grand Velas in Puerto Vallarta and same quality. The hotel chain is exceptional. We heard they put one in the Dominican so we hope to try that one as well. Everyone was so nice and the employees are almost tripping over themselves to help you out. Very friendly, polite and seem genuinely interested in making sure you have a great stay. Not a single complaint about this hotel. Its gorgeous and was worth every penny!