5.0
Excellent 4333 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Massive guest suites that start at around 1,000 square feet
  • A beautiful setting on more than 80 acres of protected mangroves and jungle, with 1,000 feet of white-sand beach
  • Eight dining venues that span the globe, from French to Asian to molecular gastronomy

What To Know

  • Children under 12 are only allowed in certain areas
  • The resort has the largest luxury meeting facility in the Yucatan, hosting up to 3,000 people
  • Spa treatments, airport transfers, certain wines and even Wi-Fi incur additional costs

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Suite living room Resort penthouse apartment interior designer Bedroom Modern

Overview

All-inclusive resort near Playa Del Carmen with luxurious accommodations for family, business and romantic vacationers

The Lowdown

Designed to redefine all-inclusive resorts as places of true luxury, Grand Velas Riviera Maya has earned all sorts of industry awards for its sophistication and service. Instead of buffets, the restaurants serve gourmet dinners prepared by chefs from France, Spain and Mexico, and the rooms are stylish in design and massive in space. The premium oceanfront Grand Class Suites are the most romantic of the 491 accommodations and feature plunge pools on their terraces, while the ocean-view Ambassador Suites are family friendly and the Zen Grand Suites are situated close to the conference facilities. All rooms have big windows and breezy tropical vibes with splashes of Yucatan color in bed runners and throw pillows. Best of all, they all come with dedicated butler service.

In the Area

The resort is just five minutes from downtown Playa del Carmen, a charming colonial town filled with galleries and boutiques. Nearby Xel-Ha Park is known as the world’s largest aquarium, with an array of lagoons, inlets and cenotes (freshwater swimming holes) at the mouth of the largest underground river in the world. Here visitors can observe tropical fish, swing on ropes into crystal pools and swim with dolphins. The Xplor Adventure Park has 14 zip-lines, tours in amphibious vehicles through jungles and inside caves and an underground river where visitors can swim among stalagmites and stalactites.

How to Get There

Grand Velas Riviera Maya – All Inclusive
Carretera Cancún-Tulum KM 62
Playa del Carmen, 77710 Mexico

Reviews

5.0 Excellent 4333 Reviews
Amazing hotel and service!
562katirias

My family and friends just came back from an amazing week! Between the hospitality and warmth of the staff and the well-maintained/ manicured property, it really allowed us to sit back, enjoy and relax. The rooms are immaculate with the maid staffing coming twice a day, always replenishing the mini bar, and making the beds. The concierge asked us if we were celebrating any anniversary and we told them we had an upcoming 15 year anniversary in Nov and wow they really out did themselves! When we came after dinner one night, there was champagnes chilled with swan towels covered with rose pedals along with a bubble bath covered in rose pedals. It was truly beautiful, thoughtful and unexpected to see! Thank you for making us feel so welcomed!

The spa is breathtaking! If you have the opportunity to visit, please do! Between the ambiance, the well trained spa staff, and the facilities itself, it’s worth the every penny!

The only caveat that I believe future guest would like to know is the formal restaurants do require you to wear slacks and a shirt with a collar. They will kindly ask you to change. Therefore, if you plan to go to these restaurants (which their worth you changing bc the food was truly amazing!) definitely pack appropriately.

Lastly, if you’re contacted by the vacation club staff, please understand they will require 3 hours of your time. The offer explained to us was a $300 credit and offer a 15% stay towards one of their properties if we came to their 30min presentation.. Unfortunately, we booked it for our last day and were then made aware of the 3 hour time commitment they required. At the end we received the 15% off one of the properties, which initially over the phone was explained to be an all expense paid vacation.

Overall, it’s well worth staying in this resort. The hotel staff is truly amazing and we’ll make every bit of your stay truly enjoyable!

Grand place
Francisco A

My wife and i visit this place on 2017 march during our holiday trip.The place was really nice and need to go once in life.We both really enjoyed the vacation in this place and the people are really nice and kind.Thanks !

Amazing week vacation
Isaiah669

Amazing resort nothing short of amazing. The staff was very hospitable and it’s beyond inclusive. Tip well they deserve it, every restaurant was amazing delicious food and knowledgeable staff. Pool area was so relaxing and very clean, the beach activities where a blast you won’t regret staying at this resort. A little pricier than the neighboring resorts but worth every penny