4.5
Very Good 3610 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Massive guest suites that start at around 1,000 square feet
  • A beautiful setting on more than 80 acres of protected mangroves and jungle, with 1,000 feet of white-sand beach
  • Eight dining venues that span the globe, from French to Asian to molecular gastronomy

What To Know

  • Children under 12 are only allowed in certain areas
  • The resort has the largest luxury meeting facility in the Yucatan, hosting up to 3,000 people
  • Spa treatments, airport transfers, certain wines and even Wi-Fi incur additional costs

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

All-inclusive resort near Playa Del Carmen with luxurious accommodations for family, business and romantic vacationers

The Lowdown

Designed to redefine all-inclusive resorts as places of true luxury, Grand Velas Riviera Maya has earned all sorts of industry awards for its sophistication and service. Instead of buffets, the restaurants serve gourmet dinners prepared by chefs from France, Spain and Mexico, and the rooms are stylish in design and massive in space. The premium oceanfront Grand Class Suites are the most romantic of the 491 accommodations and feature plunge pools on their terraces, while the ocean-view Ambassador Suites are family friendly and the Zen Grand Suites are situated close to the conference facilities. All rooms have big windows and breezy tropical vibes with splashes of Yucatan color in bed runners and throw pillows. Best of all, they all come with dedicated butler service.

In the Area

The resort is just five minutes from downtown Playa del Carmen, a charming colonial town filled with galleries and boutiques. Nearby Xel-Ha Park is known as the world’s largest aquarium, with an array of lagoons, inlets and cenotes (freshwater swimming holes) at the mouth of the largest underground river in the world. Here visitors can observe tropical fish, swing on ropes into crystal pools and swim with dolphins. The Xplor Adventure Park has 14 zip-lines, tours in amphibious vehicles through jungles and inside caves and an underground river where visitors can swim among stalagmites and stalactites.

How to Get There

Grand Velas Riviera Maya – All Inclusive
Carretera Cancún-Tulum KM 62
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 3610 Reviews
6 Star Luxury Unlimited (all inclusive)
Reviewed 1 day ago

Grand Velas is a one of a kind, safe, exclusive resort. The food, beverage and service are outstanding. The resort only partners with first class vendors. If you are looking for the very best group/meeting location or want a romatic couples retreat, Grand Velas is your place. I wont stay anywhere else!

Beautiful resort with amazing service
Reviewed 2 days ago

The entire grounds, from the entrance to the beach are amazing. The resort is seated deep into the jungle and shuttles can get you to and from the various restaurants and properties. Never once did we wait 2 seconds for a shuttle. Beach is beautiful with the most amazing sand; the bad part is that the beach really isn't swimable, due to erosion. They're always keeping the place clean and making improvements, which is great, but sometime noisy, especially early in the AM. The pools are incredible, as are the meals. Literally the best food we've ever had, and we generally don't care about food much on holiday. Room service in the AM or Azul for an amazing buffet, then beach (with drinks, lobster tacos and ceviche), then the pool (with the same food and drink) and then an amazing dinner and drinks each night. 6 days straight of that! You can't go wrong. We were worried about the safety of the resort and area, but never had a need to leave and always felt quite safe. Really a great holiday. First class all the way.

Really 4.5 out of 5
Reviewed 3 days ago

It is a very nice hotel with good food, but at this price point it should be. If you are a
beach person, this is not your hotel. The seaweed is very bad and a local columnist says it will be one of the worst years and the beach erosion has taken a toll.

The STAFF is EXCELLENT. Special mentions for Ernesto in Bistro serving the best OJ and remembering my coffee is taken 1/2 and 1/2. Then to the guys serving at the
pool/beach Carlos, Donato, Armando and Luis. At the restaurants my man Carmelo and his man Juan. (Thanks for the birthday candle that kept reigniting) at Piaf. Alberto at Lucca and David and Jesus at Azul.

Great get away!!
Reviewed 3 days ago

Phenomenal Experience. Relaxation(adult pool) with 5 star food. Dinned at 5 different restaurants. All 5 were awesome. Great Service with A+ attitudes. Alan, Carlos, Armando, Hilber!!

Thank you Grand Velas!!!!

Highly recommend
Reviewed 4 days ago

Great place, great food, great service.
Overall had a great experience with my family.
Would highly recommend Grand Velas Rivera Maya to anyone looking for a relaxing holiday.
Would love to visit the place again.