4.5
Very Good 5989 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in Playa del Carmen, Grand Riviera Princess All Suites Resort & Spa All Inclusive is in the entertainment district and convenient to El Camaleon Golf Club and Gran Coral Golf. This 4-star resort is within close proximity of 28 de Julio Square and Guadalupe Church.

Rooms

Make yourself at home in one of the 674 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s dining establishments, which include 9 restaurants and a coffee shop/café. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 9 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This resort features 5425 square feet (504 square meters) of event facilities. Free self parking is available onsite.

How to Get There

Grand Riviera Princess All Suites Resort & Spa All Inclusive
Prolongacion 5ta Avenida
Playa del Carmen, 77710 Mexico

Reviews

Awesome vacation
LisaMJD

We were 3 friends -1 wk Getaway vacation

CHECK IN- we arrived at 1pm and got our bracelets right away to go eat and came back at 3pm got room key and our luggage was delivered within minutes. Staff friendly and always asking if everything

POOL/BEACH-always found a chair and a drink, what else can anyone need ? The pool had a place to get quick hotdog or burger and beach had connecting place to bar to sit down and eat, Nachos/burgers/ribs etc. I read reviews about seaweed and smells at beach and we did smell a bit of that on day after windy but nothing that is unbearable.

A-LA CARTES- we could do 5 in our week stay. We did 4- Miso” was awesome Japanese/oriental, Italian was great also and so was Steak-house, prime rib was terrific. I asked for well done and got it and everything was hot and tasty. We didn’t like Mexican, tacos were only thing good there.

BUFFET- finally a place no wait at omelette/ egg station. They make it just the way u want it. We mainly just had breakfast there cause spent day at beach or pool but always something to eat and no problems.

ROOMS- we were comfortable with 3 in room, balcony was nice and roomy,bathroom plenty of room with walkin shower and separate toilet. One night was after 11pm had problem with toilet, we called front desk and within 10 minutes someone was there and all fixed. We would tip housekeeping everyday and never had to worry about fridge full and room cleaned.

SHOWS- we went to a few, some were more for kids, others were good and something to do, but if we weren’t feeling it we would leave and go down to the bar and enjoy rest of night they would have a band or some type of music there to enjoy.

***we used the golf cart shuttle one night when it was raining instead of walking the 10mins to our room was great we waited 15mins but we didn’t mind we had a drink**

CONS- the only thing I didn’t like were all the cats along pathway to walk around and all the “coaties” raccoon like animals. They would go near pool and beach and take bags and food and be in garbage cans, they are out of control there a lot of people like them so feed them but I’m not into that***

STAFF- all the staff were super nice and helpful, all bartenders and waiters work so hard and go out of there way to help. No complaints.

Was a terrific resort and vacation with great friends,
Take all reviews with “grain of salt” I think that people who complain about stuff on here that something happens to set their vacation off on “wrong foot” and then the rest just snowballs from there. So just go and enjoy yourself, the sun the food the drinks, “Grand Riviera Princess” THANK YOU !!

Nice resort
sopheavyb

- My family and I stayed at the Family Club unit, which was nice/quiet and not as busy/loud as the other sections of the resort
- Check-in/out was smooth
- The resort is huge, takes about 10mins to walk from the lobby to the beach (appreciated the golf-cart shuttle), the resort is well-kept and nicely landscaped
- The lobby area is huge and a nice place to just sit, relax, watch passersby and enjoy a drink
- There's always activities and performances daily
- Free wifi (but sometimes the connection in the room was hit or miss)
- The swim-out suite was a plus!
- The mini fridge in the room was always stocked with bottled water and other drinks
- The walls/sofa/flooring/bathroom/sheets felt like they needed a really good cleaning
- Buffet food was average and what is expected at a buffet, items were slightly warm, serving staff were nice (didn't get to try any of the restaurants that needed reservations)
- Enjoyed the taco stand near the main pool as well as the beach's snack bar (which serves burgers and hot dogs)
- Enjoyed the ice cream parlor
- The alcoholic drinks barely had any alcohol
- Appreciated the $4/ shuttle ride to PDC
- There were many pool areas to lounge at
- The beach area had plenty of lounge chairs, enjoyed Friday's foam party (which is for all ages)

I read previous reviews that hotel-stayers had their money and valuables stolen while stored in the safe. I made sure to bring locks for my luggage. Overall, I enjoyed my stay at GRP. It’s a great resort for those with children (because there's a water park in the Family Club unit as well as a snack bar). I wouldn’t return (not because I didn’t like the place) but just that I’d like to try other resorts in the area.

Everything good but not for me
dannycastaneda

Was there oct 30th to nov 7th. Platinum suite. Everything was good clean. Personnel was great especially eddy at the concierge was extremelynice. Pedro and Charlie at the platinum bar where phenomenal. Mario that brought us back and forth from and to the lobby was a great person and employee very friendly and pleasant and always a smile. The food was excellent except the steakhouse could not eat the t bone. Walked out of the restaurant. Le fondue fantastic. Entertainment at night 5 stars great shows. My only only problem was that only have one party pool which got full quick no chairs. So u had to go to the other pools that felt like a funeral home. And who has a bingo night on Saturday ? That's a no no. Boring saturday. I would not return because of the lack of activities during the day and after the night show