Very Good 2879 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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property Suite Bedroom cottage



When you stay at Grand Hyatt Playa Del Carmen Resort in Playa del Carmen, you’ll be on the beach and minutes from Riviera Art Gallery and Mario Villanueva Stadium Madrid. This 4.5-star hotel is within close proximity of Quinta Alegria and Pier Navega.


Make yourself at home in one of the 314 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 18 meeting rooms available for events.

How to Get There

Grand Hyatt Playa Del Carmen Resort
1a Avenida esquina Calle 26
Playa Del Carmen, 77710 Mexico


4.5 Very Good 2879 Reviews
Absolutely Amazing!

We stayed a week in an Ocean front room. The room was very cleaned and maintained daily. The staff was amazing, from the moment you check in with a glass of champagne and the service you get while eating at any of the restaurants. The pools were great, plenty of spaces to choose from. Carlos and Isabel from La Cocina were amazing, Miguel and Victor by the pool provided great service. Dinner at The Grill was great, steaks cooked to perfection or the daily catch of the day were “on point”. The location is perfect to get out and walk and enjoy some time in the town. I can’t wait to go back.

Beautiful Hotel!

Our stay at the Grand Hyatt was outstanding. We loved our ocean view and the food options were great. The location is very convenient since we were walking distance from downtown Playa del Carmen. We had breakfast at La Cocina every morning and Isabel and Carlos our waiter/waitress were so attentive and kind. The breakfast buffet had many options for everyone from a juice and yogurt bar to an omelette bar. We also had dinner at The Grill a few times. The food and service was also amazing. The chefs cooked every cut of meat and fish with perfection. There are a few pool options for adults and children and the beach is a few feet away. Miguel our waiter at pool side was super nice and always made sure we didn’t need anything. We can’t wait to go back to The Grand Hyatt!

Not a good deal, ever.

They give you a bad room, my case 469 ,the propriety was behind a building being renovated with noise every day until from 9 am to 18pm, ridiculous a hotel of this level give room knowing that there is glued work in the apartments !!
Im not recommend
They need to improve a lot how to receive the client end give the best for Us