Very Good 2708 Reviews
Jetsetter Approved
This Hotel meets our standards
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  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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property Suite Bedroom cottage



When you stay at Grand Hyatt Playa Del Carmen Resort in Playa del Carmen, you’ll be on the beach and minutes from Riviera Art Gallery and Mario Villanueva Stadium Madrid. This 4.5-star hotel is within close proximity of Quinta Alegria and Pier Navega.


Make yourself at home in one of the 314 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 18 meeting rooms available for events.

How to Get There

Grand Hyatt Playa Del Carmen Resort
1a Avenida esquina Calle 26
Playa Del Carmen, 77710 Mexico


4.5 Very Good 2708 Reviews
Amazing stay!
Reviewed 6 hours ago

We had an amazing stay. The view from our suite was fantastic. The Grand club had great breakfast and evening offers with a various choices for food and drinks. We felt safe and relaxed. The staff was extremely helpful and quickly addressed any issues that we had. The manager Miki was very knowledgeable and helpful. She gave me her personal line and was available to assist anytime we needed. Agustina was amazing in checking us in, and assisting with booking an additional night, as well as arranging other requests. The rooms manager Ammar was also very knowledgeable and helpful. They were always very pleasant to be around, very polite, fun and friendly to me, my wife and my son. They are a real treasure for the Grand Hyatt!

Fabulous laid back R&R
Reviewed 1 day ago

Beds were fantastic, beach was beautiful!! Great location for restaurants and walking. Staff was more than pleasant, gracious and attentive. Modern and posh. Food service on beach and pools was terrific.

Best Stay at Playa del Carmen
Reviewed 2 days ago

A very clean resort with very helpful staff. Has an amazing eye catching view of the beach when going to the check in. Stayed in a room with a swim up pool which I thought was very nice. Do recommend staying there if visiting Playa del Carmen.

Reviewed 3 days ago

The hotel is clean, pretty. The stuff are helpful and warm through out my stay. The hotel provide trip agents which make it very convenient for me. The restaurant is decent and the price are not too expensive. When you walk out the hotel there is a street full of restaurants and things to do.

Great location, Nice Staff, food very poor
Reviewed 4 days ago

The hotel itself is in a very good location, the staff are excellent Uriel the front desk a gentleman and very very nice person.

Excellent locatoon your visiting playa del Carmen. We had the all inclusive package the last few days and it all went down hill from after.
Food is very salty and not except able.