4.5
Very Good 2996 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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property Suite Bedroom cottage

Overview

Location

When you stay at Grand Hyatt Playa Del Carmen Resort in Playa del Carmen, you’ll be on the beach and minutes from Riviera Art Gallery and Mario Villanueva Stadium Madrid. This 4.5-star hotel is within close proximity of Quinta Alegria and Pier Navega.

Rooms

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 18 meeting rooms available for events.

How to Get There

Grand Hyatt Playa Del Carmen Resort
1a Avenida esquina Calle 26
Playa Del Carmen, 77710 Mexico

Reviews

Top Hotel
849andreast

Top Hotel and perfect located. Great service and fantastic pool area. Sushi and food in general is great. Unfortunately the spa is not included. I would expect it from a hotel like hyatt to have at least access to it included in the room rates.

Sophisticated Hotel
loobyBucks

Very upmarket and sophisticated hotel. The rooms are modern and spacious. The only downside was the light switches which are all under each other with the name for each light written on them but the writing is so small that you need reading glasses (we are of a certain age) which is really annoying.
There is still a smallish area of beach in front of the hotel but looking at the film of the hotel on the television in the rooms the sea has obviously risen a huge amount as it shows a much larger beach area. I would imagine in a few more year the beautiful sandy beaches will completely disappear.

We had breakfast in the buffet one morning which had lots of choice but you can get far cheaper if you eat outside the hotel. The grill was good with nice food and good service.

Walkable Playa Del Carmen Luxury Stay
MrMRA

We stayed at the Grand Hyatt and were very pleased. The resort is modern and everything is high quality. The rooms were really large and our swim up pool was a splurge that was well worth it. We added on a discounted breakfast daily and that was a great decision. Every day was hugely vetoed, high quality and had lots of options for any diet plan. The staff were great and we were well cared for every day. The restaurants on site were great and the Grill was super sophisticated (Chef out of Mexico City has created an amazing menu). All that walkable to most of what you want to see and really close to the newer and better side of the commercial areas. We only needed a taxi once and all other restaurants were easy walking distance.