4.5
Very Good 5889 Reviews
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What We Love

  • Five swimming pools and a private beach
  • The signature treatments at the resort’s Willow Stream Spa
  • On-site golf at Mexico’s only PGA course; golfers can have their swing analyzed using the new Trackman IIIe video system at the Jim McLean Golf School

What To Know

  • The resort is 45 minutes from Cancun and the scene here is all about relaxing
  • The resort is spread out, but there are golf-cart shuttles to help get around the property
  • As with all secluded resort properties, the dining options are all on-site

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Overview

Swank Riviera Maya sleep set in a private reserve of mangrove jungles and limestone canals along Mexico’s Caribbean coast

The Look

The Fairmont Mayakoba is a classic open-air Mexican resort anchored by a large main lobby area with restaurants and lounges. The rest of the jungle-covered grounds are crisscrossed by meandering pathways, canals, lagoons and five swimming pools. Guests are encouraged to explore by borrowing a free bike, and a white-sand beach means there are plenty of quiet places to relax.

Bed and Bath

The resort’s 401 rooms and suites are spread out over the sprawling property, so chances are you won’t see other guests outside public areas. The aesthetic is Mexican-jungle chic and two-story casitas feature palapa-style thatched roofs, private balconies overlooking the saltwater lagoons, and dark wooden furniture and sliding shutters that guard against midday heat. Bright woven fabrics reflect the colors of the Caribbean, while the all-marble bathrooms — with separate soaking tubs and glassed-in showers stocked with Le Labo products — add just the right touch of luxury.

Beyond

Golf is a main draw, thanks to the PGA-rated Greg Norman-designed El Camaleon Golf Club, which snakes through the jungle and along the stunning coastline. Those looking to relax can partake in a signature treatment at the Willow Stream Spa or head to one of the five swimming pools for some sun. The property’s four restaurants include La Laguna Grille & Bar for casual all-day dining and the more formal Las Brisas for romantic oceanfront meals featuring fresh seafood.

In the Area

Adventurous travelers can snorkel or scuba the famous local cenotes (underwater cave systems) with local outfitters. Playa del Carmen is just 10 minutes away, and its main street, 5th Avenue, is filled with restaurants, boutiques and galleries. Ferries ply the waters from here to Cozumel, where visitors can snorkel and kayak in Chankanaab Marine National Park. Spend a day wandering the overgrown ruins of the ancient Maya citadel of Tulum (about an hour away), or venture even further into the jungle (about a 2.5-hour drive) to the sprawling pre-Columbian complex of soaring stone pyramids at Chichen Itza, one of the New Seven Wonders of the World.

How to Get There

Fairmont Mayakoba
Ctra Federal Cancun - Playa Del Carmen K
Playa del Carmen, 77710 Mexico

Reviews

Outstanding Experience
TAuser11132019

You have to go to Fairmont Mayakoba the experience goes beyond whatever you can imagine the staff the location just outstanding. Clean hotel. Friendly staff. The spa is incredible the Eucalyptus room is so relaxing I fell a sleep. The hotel Boutique and shops. The church on the property

Our Wedding Experience at Fairmont Mayakoba
sconti12

This was hands down the best experience and perfect place for our wedding. We had Patty as our host and planner with Fairmont Mayakoba.

I felt it was important to highlight how amazing our experience was at this resort! I have to say that Patty was above and beyond the absolute best host we could have asked for. She was amazing with her communication and worked with us when we had specific requests regarding our younger guests, this was such a big deal for Cindy and I and showed just how much she cared to truly make this an exceptional experience.

The resort itself is truly a beautifully maintained property. From the rooms to the food to the pristine beach area and pools everything about this place was 5 stars. This is the perfect place for either couples or families and at no point will you feel like it's overcrowded or that you can't get a space at the one of the restaurants. The resort fee covers so many activities I recommend you try to do a little of each from the catamarans, kayaks, bikes, boat tours, chairs under the palapas at the beach, archery, tennis courts, beach volleyball and more!

Every day you will find each and every staff member welcoming and they all treat you like you are the one guest that matters. I can't say enough great things about this property and how well they take care of the guests along with the property as a whole. I wouldn't just recommend this place I would advise you to make it a point to book this hotel and stay here, you will absolutely not want to leave!

This is also located about 15-20 minutes from Playa Del Carmen and about 45 minutes from Tulum...so if you're feeling adventurous and want to explore a little more you're just a quick car ride away from two beautiful areas. However, the resort if very large and has so many things to keep you occupied that staying there won't allow you to be bored. The spa is also top notch, the massage I received was one of the best I've had and the facilities are incredible.

Lastly, it was genuinely an unforgettable week and even more so a wedding day to remember for the rest of our lives. We can not wait to come back to Mayakoba next year!

Best resort in Riviera Maya
waldrel

My wife and I were here October 21 - November 5 2019. This was possibly the best stay in the Cancun area ever - and our first trip was in 1982. Yep, there were only five hotels and the airport was a thatched roof shed. Back to The fairmont. Check in was easy and efficient. Isabel is a treasure - and expecting a son very soon. This resort is spread out over 80(I think) acres. Our casita was located approx half way from the lobby to the beach. They run golf cart shuttles about every 2 minutes. We never felt that we had a long wait. Everything is built with their ecology in mind. We were on a canal with a great view of a green on the golf course. They had a PGA tournament starting in 2 weeks. The restaurants were very good. Brisas was our favorite and La Laguna (buffet or ala carte) next. El Puerto was our least favorite, but that’s just us. At Brisas, Hugo and Jennifer we’re great. At La Laguna, DaVid and Citlali were standouts. They are trying a new concept. In the evening the beach bar becomes a kind of Korean bbq grill. It has 7 hibachis for 14 people and you get a variety of meats and vegetables to grill along with numerous sauces and kimchi. While it was fun, they have more work to perfect it. Also, there is a $50USD charge if you are all inclusive and $80 if you are ala carte. Filliberto was employee of the month in the pool and beach area. He very much earned it and is an example of perfect service. We became friends and we met his wife and 3 beautiful daughters. Oscar and Alejandro(Alex) we’re great and we became good friends. The spa was very nice. And they have some good specials, but you have to ask. The gym was never crowded while we were there. Christina in the spa is an angel. All the people driving the golf carts were great, but Mar is a standout. She knows everyone’s name after 1 day and always makes you smile. At the concierge desk, Fernando and Vinney are great. Fernando goes far above any level of service I would ever expect. The lobby bar was just renovated and is very beautiful. Roberto (Robero) has been with the Hotel since day one. He is a wealth of knowledge, maestro of mixology and just fun to visit with. There also, Lionel and Marcos are exceptional. Sergio, Hugo and Augus also make it fun. The Brisas bar is also fun. The pools are very nice and the beach is great. And anywhere you go, the service is exceptional. And every employee speaks very good to fluent English - which isn’t true at every resort. Now the down side: this is not an all adult resort. But, mostly, the kids there were well behaved; with only a couple of exceptions. And this resort is for relaxing. There is NO entertainment. Maybe a harpist at breakfast, but nada in the evening. All in all, we loved this resort, but it is the staff that makes it an amazing experience. I give management kudos for a fabulous resort experience. Oh, you can have the all inclusive, breakfast included or ala carte experience. We took all inclusive as ala carte would be prohibitively expensive for us. I recommend this resort very highly and we will return.