4.5
Very Good 4789 Reviews
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This Hotel meets our standards
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What We Love

  • Five swimming pools and a private beach
  • The signature treatments at the resort’s Willow Stream Spa
  • On-site golf at Mexico’s only PGA course; golfers can have their swing analyzed using the new Trackman IIIe video system at the Jim McLean Golf School

What To Know

  • The resort is 45 minutes from Cancun and the scene here is all about relaxing
  • The resort is spread out, but there are golf-cart shuttles to help get around the property
  • As with all secluded resort properties, the dining options are all on-site
  • A $20 resort fee per adult, per night, will be collected at the Jetsetter checkout

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Beachfront Bedroom Classic Family Resort sofa property living room red home Suite hardwood cottage Villa farmhouse

Overview

Swank Riviera Maya sleep set in a private reserve of mangrove jungles and limestone canals along Mexico’s Caribbean coast

The Look

The Fairmont Mayakoba is a classic open-air Mexican resort anchored by a large main lobby area with restaurants and lounges. The rest of the jungle-covered grounds are crisscrossed by meandering pathways, canals, lagoons and five swimming pools. Guests are encouraged to explore by borrowing a free bike, and a white-sand beach means there are plenty of quiet places to relax.

Bed and Bath

The resort’s 401 rooms and suites are spread out over the sprawling property, so chances are you won’t see other guests outside public areas. The aesthetic is Mexican-jungle chic and two-story casitas feature palapa-style thatched roofs, private balconies overlooking the saltwater lagoons, and dark wooden furniture and sliding shutters that guard against midday heat. Bright woven fabrics reflect the colors of the Caribbean, while the all-marble bathrooms — with separate soaking tubs and glassed-in showers stocked with Le Labo products — add just the right touch of luxury.

Beyond

Golf is a main draw, thanks to the PGA-rated Greg Norman-designed El Camaleon Golf Club, which snakes through the jungle and along the stunning coastline. Those looking to relax can partake in a signature treatment at the Willow Stream Spa or head to one of the five swimming pools for some sun. The property’s four restaurants include La Laguna Grille & Bar for casual all-day dining and the more formal Las Brisas for romantic oceanfront meals featuring fresh seafood.

In the Area

Adventurous travelers can snorkel or scuba the famous local cenotes (underwater cave systems) with local outfitters. Playa del Carmen is just 10 minutes away, and its main street, 5th Avenue, is filled with restaurants, boutiques and galleries. Ferries ply the waters from here to Cozumel, where visitors can snorkel and kayak in Chankanaab Marine National Park. Spend a day wandering the overgrown ruins of the ancient Maya citadel of Tulum (about an hour away), or venture even further into the jungle (about a 2.5-hour drive) to the sprawling pre-Columbian complex of soaring stone pyramids at Chichen Itza, one of the New Seven Wonders of the World.

How to Get There

Fairmont Mayakoba
Ctra Federal Cancun - Playa Del Carmen K
Playa del Carmen, 77710 Mexico

Reviews

4.5 Very Good 4789 Reviews
Butler Service Rocks!
Reviewed 2 days ago

Our butler help with my dad’s leg when he almost broke and he stayed up past midnight helping us. The backup is also good he got our football and volleyball out of a palm tree. If we did not have a butler it would not be as fun because it was raining and our butler told the cool activities and place. Our butler was Daniel and our backup was David. Six of the seven days Daniel was our butler. This vacation was very fun.

Daniel (butler)
Reviewed 2 days ago

He was a very good butler! He literally did everything we asked him to do and the outcome was better than what we expected. He told us that if we don’t want to get up just call him and he will change the channel for us. I liked him a lot and he made my trip better.

Fantastic family getaway
Reviewed 2 days ago

I travelled with my 9 year old daughter and had a blast! The hotel is comfortable, clean and the food is really good! We were in the middle of a storm and the staff was nothing but nice, helping out with anything they could, we were able to use the pools, and we had a great time! The only thing that i don´t like about this place is that the shore is full of sea weed, therefore it makes it difficult to swim in the Ocean, but the pools are great and the restaurants have great food. Very worth going.
Hugo who was at the Laguna pool, was incredible to my daughter and me, very helpful and kind, always with a great smile eventhough it was pouring rain.

SOME SERIOUS R&R IN THIS HOTEL
Reviewed 3 days ago

Our first time here was memorable, wonderful and ultra relaxing. The staff was incredibly friendly all around, at the front desk, at the pool, especially at the gym and all over the grounds. We loved how natural the place felt with the lagoons, wildlife, hiking trails and access to the beach. Our casita was very well taken care of by housekeeping and felt ultra luxurious and was located conveniently to the pool and gym! The pool looked like it needed some repairs, but was well maintained.

Beautiful area, great hotel
Reviewed 3 days ago

My family went for spring break. The food is very good - get the all inclusive plan if you can, and I don't usually say that. The beach is nice but note there is a lot of seaweed on the beach in the whole area.